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Makati Shangri-La, Manila

5.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Makati Shangri-La, Manila

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Exterior
Deluxe Suite
Front of property
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Ayala Street and Makati Avenue, Makati, Manila, 1200
  • Ayala Center
    ‪1 min walk‬
  • Greenbelt Shopping Mall
    ‪4 min walk‬
  • Glorietta Mall
    ‪5 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪28 min drive‬

Room options

View all photos for Horizon, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Single Beds

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 2 Single Beds

  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 2 Single Beds

  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Single Beds

  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Room

Dusit Thani Manila

Pool
Spa
Kids pool
Parking included
4.4 out of 5, Excellent, (2213)
The price is NZ$313
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Dusit Thani Manila

About the area

Makati

A stay at Makati Shangri-La, Manila places you in the heart of Makati, just a 4-minute walk from Greenbelt Shopping Mall and within a 5-minute drive of Bonifacio High Street. .This hotel is 3.7 mi (5.9 km) from Newport World Resorts and 3.8 mi (6 km) from SM Mall of Asia.

What's nearby

  • Ayala Center - 1 min walk
  • Greenbelt Shopping Mall - 4 min walk
  • Glorietta Mall - 5 min walk
  • Makati Medical Center - 18 min walk
  • Fort Bonifacio - 9 min drive

Getting around

  • Gil Puyat Station - 3 min drive
  • Ayala Station - 10 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 28 min drive

Restaurants

  • ‪The Lobby - ‬7 min walk
  • ‪Circles Event Cafe - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Escolta - ‬7 min walk
  • ‪Shang Palace - ‬1 min walk

About this property

Makati Shangri-La, Manila

Hotel with 3 restaurants, a short walk to Greenbelt Shopping Mall
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. A pillow menu is available. 55-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Makati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Make yourself at home in one of the 696 individually furnished guestrooms, featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 55-inch LED televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as a health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Chinese cuisine at Shang Palace, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Makati? This hotel has 15780 square feet (1466 square meters) of space consisting of a conference center and 12 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Sage Grill - This restaurant serves lunch and dinner. Open select days.
Circles Event Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Lobby Lounge - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: PHP 1800 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Shang Palace
  • Sage Grill
  • Circles Event Cafe
  • Lobby Lounge

Things to do

  • Art gallery
  • Children's pool
  • Fitness centre
  • Lifeguards on-site
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (15780 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 110
  • Hospital bed available
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 75
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch LED TV
  • TV channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 2206.80 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 2206.80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
Shangri-la Makati Hotel
Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
Makati Shangri la Hotel Manila
Makati Shangri-La, Manila Hotel
Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati

Makati Shangri-La, Manila Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1008 reviews" "
Rating 8 - Good. 222 out of 1008 reviews" "
Rating 6 - Okay. 64 out of 1008 reviews" "
Rating 4 - Poor. 31 out of 1008 reviews" "
Rating 2 - Terrible. 22 out of 1008 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about how enjoyable our stay at Makati Shangri-La was. From the second we stepped through the door we were met with helpful smiling faces. We did our check-in in the Horizon Lounge and had small bites while waiting for everything to be finished. We stayed in the suite which was beautifully decorated and had all the space and amenities one might hope for. We loved the matching robes and slippers. The bed was incredibly comfortable and the pillows were just right. The shower was large and the water pressure was great. The his and hers sink was incredibly convenient. The breakfast buffet was stellar, with traditional Filipino options as well as Indian and Japanese just to name a few. I might as that the coffee was top notch. Our stay was over my birthday and when we came back to the room that night the staff had left a beautifully plated chocolate cake and a plate of macarons on the table in the seating area of the suite. It was such a great surprise. I later found out that had we done lunch in the lounge they would have brought it out then, but I think the surprise of finding it after a great day out made it that much better My flight out got pushed back 12 hours, and i rebooked the room for an extra night, which was super easy thanks to the wonderful staff Again I can’t brag enough about how great the experience here was. I’m excited to experience the other Shangri-la properties around the world and they will be my first choice if available
Stayed 2 nights in Oct 2024

10/10 Excellent

Ramin, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely stunning. The service is 10 out of 10 and the location is the best in Makati.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ramin, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Perfection!
Stayed 6 nights in Oct 2024

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and service in a very safe and comfortable environment in the big shopping district of Manila adjacent to Greenbelt. The management is very responsive and well trained and in particular 'Jean' the Asst. Front Desk Mgr. was extremely helpful during our stay. The property is showing some maintenance needs like new plumbing fixtures/carpeting but overall would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Simply the best resort experience ever .
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. Many thanks to the Makati Shang team for a wonderful birthday staycation. See you again next year!
Stayed 3 nights in Oct 2024

10/10 Excellent

Glen Masato

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurants, facilities and service
Stayed 4 nights in Oct 2024

10/10 Excellent

Ian

Stayed 1 night in Sep 2024

10/10 Excellent

SANDEEP

Stayed 3 nights in Oct 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality hotel with excellent service and facilities.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, room comfort
A little paradise
Very beautiful hotel with attentive and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Ray

Liked: Staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

mark

Liked: Staff & service, amenities, property conditions & facilities
Most everything was good especially pool. My big issue was they did not let my wife in the restaurant because of her shoes, our meal was prepaid, I had not seen my wife in 2 weeks. Very bad look for such an expensive hotel. Also staff called my room when do not disturb sign was on an we were asleep. One more thing about blankets are very very thin, they stuff them inside heavy sheets to make them look larger.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Rhys

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice hotel with fantastic services. The fixtures in the room is a bit dated though. Wasn’t too impressed that the toilet roll holders are covered with stains n beginning to rust. Not what i expect to see under the Shangri-la brands.
Stayed 4 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a relaxing stay to just lay around and do stuff on a restfull mode
Stayed 1 night in Sep 2024

10/10 Excellent

Marilou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service Front desk excellent. Circle restaurant excellent staff and service. A Thank you for a lovely stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so willing to offer assistance
Stayed 3 nights in Sep 2024

2/10 Terrible

celine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
This was the worst service ive ever had at shangrila and ive stayed at many around the world. The lobby lounge food has no taste and they took 40 minutes to serve my dad a burger. I told the staff my escabeche had no flavour and the server took it back to the kitchen and told the chef. Upon check out she didnt even comp it on our bill. The employee at check out had to run to accounting and then find the lobby manager for a refund approval. There has to be a bettet system, because not only was he hassled i also lost 30 minutes travel time to my next destination. For the free parking, the front desk only gave my dad a green sleep. In order to have free parking we needed a white slip. We were held hostage in the parking lot for another 30 minutes until my dad paid the 500 php fee for not having a white ticket, eventhough we were patrons of the hotel and had a 7k php balance upon check out. I was so upset, i went back to the front desk and they apologized and refunded the 500 php. Save urself the hassle and just go to the W or the Hyatt. Its not even about the money spent on accomodations, its just a headache having to explain to staff what appropriate customer service is. They just kept saying sorry po thats the way things are. Clearly not because we got the refund.
Stayed 2 nights in Sep 2024

10/10 Excellent

Himanshu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambience, live music, personal care
Stayed 5 nights in Aug 2024