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Maison Otis

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Maison Otis

Comfort Suite, 1 King Bed, Non Smoking
Hiking
Reception
Front of property
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
23 rue St Jean Baptiste, Baie-St-Paul, QC, G3Z 1M2
  • Galerie Clarence Gagnon
    ‪1 min walk‬
  • Chocolaterie Cynthia
    ‪1 min walk‬
  • Sentier des Caps
    ‪2 min walk‬

Room options

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite, 1 King Bed, Non Smoking

Comfort Suite, 1 King Bed, Non Smoking

Comfort Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 Queen Bed, Non Smoking

Signature Suite, 1 Queen Bed, Non Smoking

Signature Suite, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Queen Bed, Non Smoking

Superior Suite, 1 Queen Bed, Non Smoking

Superior Suite, 1 Queen Bed, Non Smoking

  • 34.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Quadruple Room, Non Smoking

Comfort Quadruple Room, Non Smoking

Comfort Quadruple Room, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Auberge La Grande Maison

Breakfast included
Spa
Parking included
Free WiFi
4.5 out of 5, Wonderful, (185)
The price is NZ$240
for 1 room
includes taxes & fees
10 Feb - 11 Feb
Auberge La Grande Maison

About the area

Baie-St-Paul

A stay at Maison Otis places you in the heart of Baie-St-Paul, steps from Galerie Clarence Gagnon and Chocolaterie Cynthia. .This hotel is 14.6 mi (23.6 km) from Le Massif de Charlevoix and 0.3 mi (0.4 km) from Arena Luc et Marie-Claude.

What's nearby

  • Sentier des Caps - 2 min walk
  • Arena Luc et Marie-Claude - 4 min walk
  • Train of Le Massif de Charlevoix - 10 min walk
  • Les Jardins secrets du vieux moulin - 2 min drive
  • Golf de Baie-Saint-Paul - 3 min drive

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 84 min drive

Restaurants

  • ‪Tim Hortons - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Microbrasserie Charlevoix - ‬1 min walk
  • ‪Mousse Café - ‬6 min walk
  • ‪Café Charlevoix - ‬4 min walk

About this property

Maison Otis

Hotel in Baie-St-Paul with free parking
Maison Otis offers 19 air-conditioned accommodations with hair dryers and complimentary toiletries. These individually furnished accommodations include desks. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. This Baie-St-Paul hotel provides complimentary wireless Internet access.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 19 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Free self parking is available onsite.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • Art gallery
  • Free bike hire

Guest services

  • Luggage storage
  • Virtual front desk

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Individually furnished

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number 2024-12-31, 003356

We should mention

This property does not have elevators

Property is also known as

Maison Otis Hotel Baie-St-Paul
Maison Otis Hotel
Maison Otis Baie-St-Paul
Auberge La Maison Otis Hotel Baie-St-Paul
Maison Otis Baie-St-Paul
Maison Otis Hotel
Maison Otis Baie-St-Paul
Maison Otis Hotel Baie-St-Paul

Maison Otis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 282 out of 400 reviews" "
Rating 8 - Good. 82 out of 400 reviews" "
Rating 6 - Okay. 17 out of 400 reviews" "
Rating 4 - Poor. 9 out of 400 reviews" "
Rating 2 - Terrible. 10 out of 400 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Karen

Stayed 2 nights in Sep 2024

4/10 Poor

Chantal

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This property was well located in the town of Baie St-Paul but there was no guidance to the "autonomous stay". We had to sneak around the closets to find clean towels for the second day of our stay and no one answered the "urgent line" for help. We would expect room cleaning service for the price paid.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Fletcher

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel ever! Worst 2 night stay ever! Our confirmation said we would receive an email 24 hours before check in giving us an outer door access code (as there is no registration desk). We didn’t get one. We had to get it from a guest who happened to be coming out. We found our key card at the restaurant attached but independent of the hotel. We found toilet paper in the toilet when we entered our room and the toilet would not flush. The maid either had no means of fixing it after the previous guests or she didn’t bother cleaning it. We called the “emergency” phone number 4 times with zero response. The gracious proprietor seemed to have access to the old registration desk so she gave us a new room. However when we returned from dinner, the key card wouldn’t work. Fortunately the restaurant proprietor was still there and recoded it. The next morning we left for breakfast, planning a driving day. After breakfast we returned to our room- the key card again wasn’t functioning and this time the restaurant proprietor wasn’t there (her restaurant was closed for 2days). We called the emergency line again numerous times to no avail. We left for the day without maps and jackets. We came back early hoping to find someone to let us in and luckily the restaurant proprietor was cleaning her place and recoded the key. There had been no maid service. We put all of our belongings in the car before going for dinner for fear we couldn’t get back in. Hotel management still hasn’t responded.
Stayed 2 nights in Sep 2024

6/10 Okay

Larry

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Inhospitable. Finding our room after gaining entry was difficult and inconvenient. A most peculiar layout. A beautiful entry/reception area is unstaffed. A keypad entry at this door would improve things so much. We would never recommend this place to anyone.
Stayed 1 night in Sep 2024

8/10 Good

Noëlla

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Nous avons beaucoup aimé notre suite très bien aménagée et jolie. C'est un endroit paisible qui favorise le sommeil. La Maison Otis est située en plein coeur de la ville, et tout est donc facilement accessible. Par contre, dans la publicité, il faudrait signaler qu'il n'y a pas d'ascenseur et que les couloirs sont longs pour une personne handicapée. L'absence de réception n'est pas très pratique.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alain

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Denyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice old house
We had a small room and only one chair for the two of us. The place had been nicely decorated but with some flaws. A very large bathroom with no counter. There is a place where a table could be put so that guests can put their wash bags, etc. No desk either. But perfect location. Close to so many art galleries, restaurants, main streets.
Stayed 3 nights in Jul 2024

2/10 Terrible

weiru, staten island

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No front desk service, no room cleaning if you stay multiple nights, the hallway dirty, entry door in the back of dirty parking lot with poor light. No entry information sent and need to call for entry code. Never book again.
Stayed 2 nights in Aug 2024

10/10 Excellent

MARIE-HELENE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Bohdan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
AIR B AND B NOT a HOTEL!!!
This is an air B and B NOT a hotel. There is no reception and the only staff is the cleaning staff (they are quite friendly) there is no elevator so you have to carry heavy bags up notoriously high stairs to the second floor if you are staying in a suite. There are no phones in the room so you cannot call for room service or other services. The room was clean and very well cared for
Stayed 4 nights in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Esther

Liked: Cleanliness, property conditions & facilities
Our two nights at Maison Otis contrasted sharply with one another. The first night we were thrilled with the room -- an extremely spacious room on the first floor, close to the parking lot, with a king bed, as requested. Unfortunately, there was a problem with the air conditioner unit, and we were moved to the far end of the hotel. We had to lug our furniture up a long flight of stairs and cart it down several (about four) long, dark, and dimly-lit hallways, including a few more stairs -- to the farthest possible end of the building from the parking. The second room felt small and cramped and had what felt like a double bed. It was a major letdown and disappointment, and I was quite unhappy with the change. I was glad we were not scheduled to stay longer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marjolaine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Guy

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Liked: Cleanliness
Disliked: Staff & service
Very nice accocombo lockmodations. However there is no staffed reception area. We did not receive the instructions re: key pickup. We were given instructions as to where the key was but it is a confusing entry procedure. The entry door is at the back of the building next door. the door has a keypad to get in. We asked a couple of times before finding the door. Our room was up a 21 step flight of stairs and through several hallways back to the main building. Had the reception in the main building been opened the acces would have been much better. The room was lovely and very clean and quiet .
Stayed 2 nights in Jul 2024

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maison Otis had a lovely, large room that was clean and cozy. It is situated right in the heart of Baie St Paul and easy to walk to everything.
Stayed 1 night in Jul 2024

10/10 Excellent

YVES, Montréal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
SITUATION DE L'HÔTEL AU CENTRE DES ACTIVITÉS, TOUT CE MARCHE. MAIS A NOTRE ARRIVÉE PERSONNE NOUS ACCUEIL, TOUT CE FAIRE PAR NOUS-MÊME, PAS TRÈS CHALEUREUX ...
Stayed 1 night in Jun 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ma chambre préférée
Très belle chambre avec déco d'artiste québécois. Propreté A1 et le confort est excellent. Je suis arrivée après les heures de fermeture d'accueil et le service téléphonique fut excellent...
Stayed 1 night in Jun 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE! We were told there would not be staff on the property so would have to call for an entry code. Everytime we tried it said “ push for English” which we did and then the line went dead. We ended up calling Expedia and after an hour and a half was given the code to the front door. We discovered that there was also an entrance in the back. We had to carry our luggage up many stairs and found the door could be opened with no security code. The halls were dirty and dark , the room smelt very stale and there was food on the floor and the balcony unkempt.
Stayed 3 nights in Jun 2024

2/10 Terrible

Peggy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was closed when we arrive d--and I mean CLOSED. All of the businesses were aware that it was not taking guests AT ALL! But they did send me an email the next day telling me that they had processed my payment! Had to find alternate lodging.
Stayed 3 nights in Jun 2024

6/10 Okay

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Daniel

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

svyatoslav

Stayed 1 night in Jun 2024