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Heritage Inn Hotel & Convention Centre High River

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Inn Hotel & Convention Centre High River

Exterior
Indoor pool
Property entrance
Premier Room, 1 King Bed
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Room service
    Room service
  • Pool
    Pool
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
1104 11 Ave SE, High River, AB, T1V1M4
  • High River Visitor Information Centre
    9 min walk
  • Sheppard Family Park
    9 min walk
  • Bob Snodgrass Recreation Complex
    13 min walk

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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Exterior
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includes taxes & fees
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About the area

High River

With a stay at Heritage Inn Hotel & Convention Centre High River in High River, you'll be connected to the convention center, within a 10-minute walk of High River Visitor Information Centre and Sheppard Family Park. .This hotel is 0.6 mi (1 km) from Bob Snodgrass Recreation Complex and 1.6 mi (2.6 km) from George Lane Park.

What's nearby

  • High River Visitor Information Centre - 9 min walk - 0.8 km
  • Sheppard Family Park - 9 min walk - 0.8 km
  • Bob Snodgrass Recreation Complex - 13 min walk - 1.2 km
  • George Lane Park - 3 min drive - 2.6 km
  • Maggie's Diner - 3 min drive - 2.9 km

Getting around

  • Calgary International Airport (YYC) - 52 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪My Pizza Steak House - ‬3 min drive
  • ‪MR MIKES SteakhouseCasual - ‬18 min walk

About this property

Heritage Inn Hotel & Convention Centre High River

Pet-friendly hotel with free parking connected to the convention center in High River
Heritage Inn Hotel & Convention Centre High River offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This High River hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Stay in one of 72 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a banquet hall and a vending machine.
Satisfy your appetite for lunch, dinner, or brunch at Seasons Cafe & Eatery, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Planning an event in High River? This hotel has 1620 square feet (151 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Seasons Cafe & Eatery - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Shooters Lounge - This bar specializes in American cuisine. Open daily.
Spitzee Post Bar & Grill - This bar specializes in American cuisine. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: CAD 19-30 for adults and CAD 10-10 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Seasons Cafe & Eatery
  • Shooters Lounge
  • Spitzee Post Bar & Grill

Things to do

  • Billiards/pool table
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Business services

  • Conference centre (1620 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 20 2024 to November 30 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 19 to 30 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Heritage Convent High River
Heritage Inn Hotel & Convent
Heritage Inn Hotel & Convent High River
Heritage Inn Hotel High River
Heritage Inn Hotel
Heritage High River
Heritage Inn Hotel & Convention Centre High River Hotel
Heritage Inn Hotel & Convention Centre High River High River

Heritage Inn Hotel & Convention Centre High River Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 154 out of 471 reviews" "
Rating 8 - Good. 164 out of 471 reviews" "
Rating 6 - Okay. 90 out of 471 reviews" "
Rating 4 - Poor. 34 out of 471 reviews" "
Rating 2 - Terrible. 29 out of 471 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Kyle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Below average
Older hotel. Our room smelled like old cigarette smoke. Hot tub was out of order. Staff were nice and breakfast was good.
Stayed 3 nights in Aug 2024

8/10 Good

Sheryl

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Centennial is a great place to stay. The location is fantastic, there are so many places that you can easily walk to from this hotel. The pool was great and the restaurant had great service and food. The only thing I would have changed would be the cleanliness of the room. The bathroom had mildew buildup and some surfaces didn’t appear to be wiped down. This would not deter me from staying here again, but it is something that can be improved.
Stayed 1 night in Aug 2024

2/10 Terrible

Tammy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
If an outhouse could be a hotel, this is it
The only positive to this property is the staff. They were friendly and kind. Serving staff in the restaurant, and the 3 people I dealt with behind front desk. BUT everything else about this property is gross. Filthy rooms, carpets feel wet and have stains everywhere. Our room smelled like a root cellar from a house built in the 40s. Shower and tub were broken and by broken i mean nipples ripped off in the shower and when trying to run the bath for my son the shower button was broken and blasted me in the face hard. I think I have a concussion. I made my son wear shoes for the duration of our stay because I'm not sure what was happening there, but I just dont have time for a foot fungus right now. Coffee was actually decent but only 1 pack of coffee mate and one sugar for the pot. There was a serious humidity problem and the beds felt wet....oh and we were told the hot tub was down the hall...it sure was, and it was full of rocks and algae and no water. Paint peeling. Overlook hotel feeling without the class and well...no cool ghosts either. The food in the restaurant was good, but when trying to use the ladies rest room there was a sign on the door saying "out of order, please use lobby". When i got to the lobby, the ladies restroom said "out of order". SO if you dont have a room there, I guess you are using the parking lot ladies! All in all its a big thumbs down.
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, beautiful pool area, and excellent restaurant
Stayed 2 nights in Aug 2024

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortabe beds. Beds made every day! Friendly and accommodating staff.
Stayed 3 nights in Aug 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
This hotel needs updating.
Stayed 1 night in Aug 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Glenn

Travelled with partner
Liked: Cleanliness, staff & service
We had never stayed anywhere with a “good” rating but thought we would give the Heritage Inn a try. The approach to a very dated looking property through a crumbling parking lot had us on guard but the friendly greeting and fast processing at check in buoyed our hopes for a good stay. Our key cards did not work thus, with anticipation building, we gained entry with the new cards to discover a room that appeared to be, you know…good. The smell that greeted me announced “this room is clean but could tell a few stories”. I’m ok with that. I am not, as my wife self-identifies, a hotel snob. A clean, safe, quiet room makes me happy. A great sleep on a good mattress followed by a tasty free breakfast for two the next morning made me happier.
Stayed 1 night in Aug 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Eva

Stayed 1 night in Aug 2024

10/10 Excellent

simerdeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good experience so far
Stayed 1 night in Aug 2024

6/10 Okay

Megan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Mediocre
The room was clean and free breakfast delicious. However, the pool was mediocre at best and the hot tub was out of order and needed a deep cleaning. Also, our shower head needed replacing. Overall, it was worth maybe $150 per night, not the $220 that we paid.
Stayed 1 night in Aug 2024

8/10 Good

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 2 nights in Aug 2024

6/10 Okay

Sydney

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good hotel for one night, sucks that most of the rooms point to the pool. Also, this property is not wheelchair accessible.
Stayed 1 night in Jul 2024

6/10 Okay

laura leah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very shabby, there was a musty smell in the room. One of the reasons we booked this property was for the hot tub. Of course, when we arrived it was not in operation and looked like it had not been for quite sometime.
Stayed 3 nights in Jul 2024

6/10 Okay

Sharon

Travelled with family and small children
Service at check in very accommodating
Stayed 1 night in Jul 2024

10/10 Excellent

chetan

Stayed 1 night in Jul 2024

4/10 Poor

Allison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool was SO cold.
Stayed 1 night in May 2024

8/10 Good

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was great, server friendly. Hotel is quiet, easy accessable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here, nice people, comfortable, clean
Our stay was a great, our room was clean, spacious and comfortable. Our room window looked in on the indoor pool and it looked so inviting, I went for a swim. We did get coupons for breakfast. Choice of eggs, bacon, hash browns, toast OR oatmeal and fruit. There were some details that made it less than perfect: a gaping hole in the bathroom counter that was suppose to hold tissue, towels were a bit skimpy, but nothing that dampened our stay. All the people were great! Dar in the restaurant and Dillon at the desk.
Stayed 1 night in Jul 2024

6/10 Okay

Faith

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Only one coffee packet and sugar in the room. Hair in the tub.
Stayed 1 night in Jul 2024

6/10 Okay

Alyssa

Stayed 3 nights in Jul 2024

10/10 Excellent

Kenneth B

Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Perfect place to stay while attending a family gathering
Stayed 1 night in Jul 2024

8/10 Good

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024