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Douglas Fir Resort and Chalets

3.0 star property

Photo gallery for Douglas Fir Resort and Chalets

Exterior
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room
Lobby
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen
Outdoor spa tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Barbecue grill
  • Gym
  • Outdoor space
  • Parking included
  • Air conditioning

Explore the area

Map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Banff Lake Louise Tourism Bureau
    ‪2 min drive‬
  • Tunnel Mountain
    ‪3 min drive‬
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft

Loft | Living room

Loft

  • 61 sq m
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 Bedroom

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom

Loft, 1 Bedroom

Loft, 1 Bedroom

  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (2104)
The price is NZ$403
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Banff Rocky Mountain Resort

About the area

Banff

With a stay at Douglas Fir Resort and Chalets in Banff (Tunnel Mountain District), you'll be within a 5-minute drive of Banff Lake Louise Tourism Bureau and Tunnel Mountain. .This family-friendly condo is 1.2 mi (1.9 km) from Banff Centre for Arts and Creativity and 2.3 mi (3.8 km) from Fairmont Banff Springs Bowling Centre.
View more Condo rentals in BanffOpens in a new window

What's nearby

  • Banff Lake Louise Tourism Bureau - 2 min drive - 2.0 km
  • Tunnel Mountain - 3 min drive - 1.7 km
  • Banff Centre for Arts and Creativity - 4 min drive - 2.0 km
  • Fairmont Banff Springs Bowling Centre - 9 min drive - 3.8 km
  • Banff Springs Golf Club - 13 min drive - 5.8 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪A&W Restaurant - ‬14 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬5 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Family fun on the slopes, near Tunnel Mountain
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 130 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
After a day on the slopes, relax in one of the 2 hot tubs. This condo also features complimentary wireless internet access, ski storage, and a picnic area. You'll be on the slopes in no time with the complimentary ski shuttle.
Featured amenities include express check-out, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Languages

English, French

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Downhill skiing, cross-country skiing and snowboarding nearby
  • Free ski shuttle
  • Ski storage
  • Ski shuttle nearby
  • Ski passes

Pool/Spa

  • 2 hot tubs

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free ski shuttle

Family friendly

  • Children stay for free (see details)
  • Children's pool

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Paper towels

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Deep-soaking bath
  • Hairdryer
  • Towels provided
  • Free toiletries

Living spaces

  • Fireplace
  • Dining room
  • Sitting area

Entertainment

  • 42-inch flat-screen TV with cable service
  • DVD player

Outdoor areas

  • Balcony or patio
  • Barbecue
  • Picnic area

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Phone
  • Blackout curtains
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Free local calls
  • Vending machine
  • 24-hour front desk

Location highlights

  • In the mountains
  • In a national park

Things to do

  • 24-hour fitness centre
  • Free water park access
  • Waterslide
  • Golf nearby
  • Horse riding nearby
  • Mountain biking nearby
  • Cave exploring nearby
  • Skydiving nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Sledging nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Window guards

General

  • 130 rooms
  • 4 floors
  • 24 buildings
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1227 out of 3352 reviews
Rating 8 - Good. 1277 out of 3352 reviews
Rating 6 - Okay. 512 out of 3352 reviews
Rating 4 - Poor. 233 out of 3352 reviews
Rating 2 - Terrible. 103 out of 3352 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here on a Wednesday night in early December, so it was quiet. But perfect for us. The room is clean and has all the amenities we need. Staff are awesome, theres a bus stop to downtown at your front door, and the outside hot tub is TOPS! Will definitely book again
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
How is it even still open?
This place needs new management. The whole place is falling apart and the hospitality is very poor. Lower your standards if you plan to stay at Douglas Fir.
Stayed 4 nights in Dec 2024

10/10 Excellent

Steven

Disliked: Property conditions & facilities
We really like the Douglas fir Resort. It has so much for the kids with the play area and water slides. Staff are helpful and kind and rooms are spacious. We love it for Banff on a Budget
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, room comfort
Great Value,,,charming,,,,,lots for kids
BEST PLace for KIDS ---- This property is due for Reno- but the price offers alot,,, the suites were dated but mountain charming,, the facilaties were dated but offered plenty,,,, they work hard to keep things ice/snow/trash free and clean,,, and there is so much to enjoy,,,, I'd like to see the second pool reopened,, the retail area reopened,and some renovated suites,,,,,,,,,,,,,,,,, BUT,,,,,,,,,,,,,,,,, this place is great value,,,,,,,,,,,,,, its just not meeting its potental or earlier greatness,,,,,,,,,,,, This should be a crowded resort,,, its so much fun,,, but as the years have gone by,,its getting dated and behind on renos,,,,,,,, stilll,,,,,,,A GREAT VALUE,, and I will be back,,,, hope to see it thrive!! The water slides, hot tubs, and barely noticed kids fun park are kid paradice,,,,, and unique destination in Banff,,, no one has what they do for kids
Stayed 2 nights in Dec 2024

8/10 Good

greg

Liked: Cleanliness, property conditions & facilities
We love this resort It is starting to show it age, but it was clean, quiet and great for our night away. The fire place in the rooms is so enjoyable
Stayed 1 night in Dec 2024

10/10 Excellent

Colleen

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved the waterpark and the kid zone. We also liked the different options for the rooms as we had a large group so found the chalet option was perfect so we didn't disturb any neighbors with 10 kids in there during the evening
Stayed 1 night in Dec 2024

2/10 Terrible

Stephanie

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will definitely stay again!
Stayed 1 night in Nov 2024

4/10 Poor

Corrine

Disliked: Cleanliness, property conditions & facilities
We love coming here every year for our Christmas tradition but every year the place gets worse. It needs a major upgrade. Pool was closed. Outdoor hot tub was luke warm. The shower in the room was either hot or cold. There was duct tape holding tiles together in the living room and black burn marks all above the fireplace. We would def be op n to paying more if the place was renovated but it’s just falling apart and it’s very sad.
Stayed 2 nights in Nov 2024

8/10 Good

Victoria

Liked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Twyla

Travelled with partner
Liked: Cleanliness
Overall, it was a really great place for the price we paid. Three of the burners on our stove did not work. The bathroom fan and the range fan did not work. We did not notify the front desk about these until check out as it was not a big deal for us, but thought they should know about it. The outdoor hot tub was not very hot and the water level was quite low. It was only waist deep unless sitting on the floor. During our 4 day stay, we only briefly used it one time, for this reason. The staff was all great and we loved having he option to prepare our meals and sit in front of a fire every evening. I will definitely stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jacqueline, DeRidder

Liked: Cleanliness, amenities, property conditions & facilities
Affordable place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

sherry, Strathmore

Liked: Cleanliness, property conditions & facilities
The room was very clean and we loved having the fireplace and kitchen. We enjoyed our stay!
Stayed 1 night in Nov 2024

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, room comfort
Last stay at Douglas Fir
Main reason for booking was their indoor waterpark. 15% discount for it being closed due to a pump issue was unacceptable but unfortunately we were notified with too short of notice to switch to another hotel without incurring additional costs.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alida

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the loft rooms, it's perfect for a family or friends. Great location with the bus into town.
Stayed 2 nights in Nov 2024

10/10 Excellent

Missbah

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Layla

Travelled with family, Travelled with partner, Travelled with group
Great place for young families
Stayed 2 nights in Nov 2024

6/10 Okay

Katie

Travelled with family
Disliked: Property conditions & facilities
The indoor water park was closed and the outdoor hot tub was only luke warm. The room was clean although generally worn down with patches of mold visible on the bathroom wall. Expected a little more even for a budget hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Mary

Travelled with group
Liked: Cleanliness
Girls weekend in Banff
Hotel was clean and affordable but could use some updating. Hot tub was not hot enough. Transit to town was easy, having a kitchen was nice, showers wer great and I would stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Annie Rita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended for weekend get away and for vacations.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Great for families
Stayed 1 night in Nov 2024

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, room comfort
A family oriented hotel. We are a family of five and appreciate the space to have a kitchen and living area. This hotel is affordable. A bit outdated, but if that makes it affordable I don't mind. Unfortunately the regular pool is closed since COVID and never reopened (the pool is not really advertised so that is fair), and during this stay the maintenance of the waterpark got extended which resulted in being closed as well. It was a disappointment for our kids, but we received a discount as compensation. We still enjoyed the outdoor hot tub and indoor play zone.
Stayed 2 nights in Nov 2024

10/10 Excellent

Damaris

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We liked this hotel and its location, I recommend it.
Stayed 7 nights in Nov 2024

2/10 Terrible

Kajsa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property need a face lift It is sketchy as hell Pool was down not.very clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024