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Douglas Fir Resort and Chalets

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Douglas Fir Resort and Chalets

Exterior
Lobby
Studio, 1 Queen Bed with Sofa bed, Kitchen | Living room
Studio, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen
Outdoor spa tub

Reviews

8.0 out of 10

Very good

Popular amenities

  • Barbecue grill
  • Gym
  • Outdoor space
  • Air conditioning

Explore the area

Map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Victoria Glacier
    13 min walk
  • Banff National Park Information Centre
    2 min drive
  • Banff Centre for Arts and Creativity
    4 min drive
  • Banff, AB (YBA)
    10 min drive

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft

Loft | Living room

Loft

  • 61 sq m
  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 Bedroom

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom

Loft, 1 Bedroom

Loft, 1 Bedroom

  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Banff Rocky Mountain Resort

Pool
Hot tub
Pet-friendly
Parking included
4.0 out of 5, Very good, (2005)
The price is NZ$204
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Banff Rocky Mountain Resort

About the area

Banff

With a stay at Douglas Fir Resort and Chalets in Banff (Tunnel Mountain District), you'll be within a 5-minute drive of Banff Lake Louise Tourism Bureau and Tunnel Mountain. .This family-friendly condo is 1.2 mi (1.9 km) from Banff Centre for Arts and Creativity and 2.3 mi (3.8 km) from Fairmont Banff Springs Bowling Centre.
View more Condo rentals in BanffOpens in a new window

What's nearby

  • Banff Lake Louise Tourism Bureau - 2 min drive
  • Tunnel Mountain - 3 min drive
  • Banff Centre for Arts and Creativity - 4 min drive
  • Upper Hot Springs - 11 min drive
  • Banff Springs Golf Club - 13 min drive

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪A&W Restaurant - ‬14 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬5 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Family-friendly ski condo with a ski shuttle
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 130 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
After a day on the slopes, relax in one of the 2 spa tubs. This condo also features complimentary wireless internet access, ski storage, and a picnic area. You'll be on the slopes in no time with the complimentary ski shuttle.
Featured amenities include express check-out, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Languages

English, French

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Cross-country skiing, downhill skiing and snow tubing nearby
  • Free ski shuttle
  • Ski storage
  • Ski shuttle nearby
  • Ski passes

Pool/Spa

  • 2 hot tubs

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free ski shuttle

Family friendly

  • Children stay for free (see details)
  • Children's pool

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Paper towels

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Towels provided
  • Hairdryer

Living spaces

  • Fireplace
  • Dining room
  • Sitting area

Entertainment

  • 42-inch flat-screen TV with cable service
  • DVD player

Outdoor areas

  • Balcony or patio
  • Barbecue
  • Picnic area

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Phone
  • Blackout curtains
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Vending machine
  • 24-hour front desk
  • Free local calls

Location highlights

  • In the mountains
  • In a national park

Things to do

  • 24-hour fitness centre
  • Free water park access
  • Waterslide
  • Ice skating nearby
  • Bike rentals nearby
  • Mountain biking nearby
  • Rock climbing nearby
  • Horse riding nearby
  • Sledging nearby
  • Golf nearby
  • Cave exploring nearby
  • Snowmobiling nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Window guards

General

  • 130 rooms
  • 4 floors
  • 24 buildings
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1180 out of 3241 reviews" "
Rating 8 - Good. 1244 out of 3241 reviews" "
Rating 6 - Okay. 495 out of 3241 reviews" "
Rating 4 - Poor. 221 out of 3241 reviews" "
Rating 2 - Terrible. 101 out of 3241 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Viktoria

Liked: Cleanliness
Disliked: Property conditions & facilities
6 different keys, non worked after first go. Room dark & shabby. Only 2 rings worked on cooker. After walking through the warren of corridors & outside to Reception several times with heavy bags, including having to be let into my room in the first place by housekeeping. No compensation!
Stayed 1 night in Sep 2024

4/10 Poor

Connor

Travelled with group
Disliked: Property conditions & facilities
The mattress had missing springs. I would expect more from a hotel charging high rates
Stayed 2 nights in Sep 2024

4/10 Poor

Anna M

Disliked: Room comfort
Really quite run down place. Even though the place was clean, it kinda felt like it was falling apart. The carpet was without stains, but felt like it had seen better days and I wonder how hygienic it was considering I’m not sure it’s been changed since like the 50’s. Nice, friendly staff and well-maintained property grounds. Safe, covered parking was nice - especially if staying here in winter. Overall felt like a dinky $85 motel, but it was double the price (and we’d booked far in advance). I’m happy we only had one night booked here. For the price, not worth it.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, amenities, room comfort
Laundry facilities would be a big improvement. Bus service was great! The staff were all very nice and helpful!
Stayed 5 nights in Sep 2024

4/10 Poor

Onaida

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and outdated. Smells old. Furnitures are torn, cabinets are broken.
Stayed 1 night in Sep 2024

6/10 Okay

Kelly

Liked: Cleanliness
Disliked: Property conditions & facilities
Well, when the hotel staff is rude, it really sours the visit. The hotel is older, maybe late 80s/early 90s and has some renovations going on. So the space is acceptable - noting fancy - but fits the price tag. However, the front desk staff was horrible and it started before we even arrived when I called to make an adjustment to my reservation. With the exception of the male worker who also speaker French, the female front desk workers we interacted with were atrocious. If you don't like helping people - you shouldn't be in hospitality. A sour visit for sure.
Stayed 4 nights in Sep 2024

8/10 Good

SEOK HONG

Disliked: Property conditions & facilities
room condition is too old
Stayed 2 nights in Sep 2024

8/10 Good

Suzanne

Liked: Cleanliness, room comfort
Very quiet rural location
A good base for touring Banff and area. Free bus service into Banff. Very quiet and restful surroundings. Not a lot around for food so you would either need to cook for yourselves or eat out in town.
Stayed 2 nights in Sep 2024

6/10 Okay

Rebecca

Liked: Cleanliness
Nice for the price in Banff
Stayed 2 nights in Sep 2024

8/10 Good

Sandy

Liked: Amenities, property conditions & facilities
The views from the room where excellent. The ashtray on the deck had ot been cleaned out for some time
Stayed 2 nights in Sep 2024

6/10 Okay

Christopher

This is a beat up old ski area chalet kind of place that really just needs to be torn down and rebuilt. All of the furniture should be on the street with “free” signs on them. Big chunks of cement broken and fallen off some stairways. Not worth the price but Banff is a busy place so competition is high. I’d check out other places first.
Stayed 3 nights in Sep 2024

8/10 Good

Rodney, Shell Cove

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

2/10 Terrible

Bob

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Terribly rundown. Desperate need of major renovations
Stayed 4 nights in Sep 2024

8/10 Good

Jolynn

Liked: Cleanliness
The location was nice. Fairly close to downtown Banff and we were given free bus passes. We were able to see the Northern Lights from our balcony one night which was just spectacular. Our unit was spacious with a downstairs bedroom, full bath, kitchenette, and living room. Also a loft with 2 beds and half bath. The sofa was saggy and extremely uncomfortable. Basically unusable- my biggest complaint. Otherwise, we had a wonderful visit to Banff and enjoyed ourselves immensely.
Stayed 3 nights in Sep 2024

2/10 Terrible

YIBING

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If you don't mind there is no heating in your room, so go ahead. When we found the heating didn't work, we went to the front desk and asked them to check it. But it's still the same after we came back.
Stayed 5 nights in Sep 2024

10/10 Excellent

Katia

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Hinesh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were so dirty and for the price charged would expect a room with clean bed and furniture. Sofa and Chairs looked as if they haven't been cleaned for decades with thick layer of dust on them. Would never recommend this to anyone. Worst place to stay in banff
Stayed 1 night in Sep 2024

6/10 Okay

Paula

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Johan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to visit
Stayed 2 nights in Sep 2024

10/10 Excellent

Yaroslava

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well thought through kitchen with all the necessities, lots of space, wood burning fireplace with everything necessary to start it added a cabin feel. It was nice to have a balcony to have a breakfast with mountains in the backdrop. Assigned parking was an added bonus. Will definitely stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They did everything they could to make our reservation correct
Stayed 5 nights in Aug 2024

10/10 Excellent

Margot, Dunrobin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great convenient location, cozy room, awesome water slides and hot tub.
Stayed 1 night in Sep 2024

6/10 Okay

Suzana, Calgary

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Marlene

Travelled with partner
Property is very dated.
Stayed 4 nights in Sep 2024

8/10 Good

Cynthia

Liked: Cleanliness
Quaint “apartments”. Staff was very nice. Furniture was very worn. Rooms definitely need to be updated.
Stayed 3 nights in Sep 2024