Novotel Bangkok Sukhumvit 20

4.5 star property

Photo gallery for Novotel Bangkok Sukhumvit 20

Outdoor pool, pool umbrellas, pool loungers
3 bars/lounges, rooftop bar
3 bars/lounges, rooftop bar
View from property
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110
  • Terminal 21 Shopping Mall
    ‪11 min walk‬
  • EmQuartier
    ‪12 min walk‬
  • Pratunam Market
    ‪5 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪36 min drive‬

Room options

Executive Suite, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Single Beds (High Floor)

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 King Bed (High Floor)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Bangkok

You'll be centrally located in Bangkok with a stay at Novotel Bangkok Sukhumvit 20, within a 15-minute walk of Terminal 21 Shopping Mall and EmQuartier. .This family-friendly hotel is 0.6 mi (1 km) from Embassy of India and 1.7 mi (2.7 km) from Bumrungrad Hospital.

What's nearby

  • Terminal 21 Shopping Mall - 11 min walk - 1.0 km
  • EmQuartier - 12 min walk - 1.0 km
  • Bumrungrad Hospital - 4 min drive - 2.7 km
  • Siam Paragon Mall - 4 min drive - 3.9 km
  • Pratunam Market - 5 min drive - 4.4 km

Getting around

  • Bangkok Makkasan Station - 5 min drive
  • Asok BTS Station - 9 min walk
  • Suvarnabhumi Intl. Airport (BKK) - 36 min drive

Restaurants

  • ‪Novotel Food Exchange - ‬1 min walk
  • ‪ท่งหลี - ‬1 min walk
  • ‪Novotel Executive Sky Lounge - ‬1 min walk
  • ‪Cheer's Bar & Grill - ‬8 min walk
  • ‪Som's bar and restaurant - ‬8 min walk

About this property

Novotel Bangkok Sukhumvit 20

Art Deco hotel with 2 restaurants and free valet parking
Novotel Bangkok Sukhumvit 20 offers 244 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 244 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the complimentary shuttle, which operates within 800 meters.
Enjoy international cuisine at Food Exchange, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bangkok? This hotel has 6889 square feet (640 square meters) of space consisting of conference space and 14 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Food Exchange - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Gourmet Bar - This bar specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Sky on 20 - This rooftop bar serves dinner only. Happy hour is offered. Open daily.
Pool Bar - This bar specializes in international cuisine and is located by the pool. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 800 metres
  • Area shuttle
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 530 for adults and THB 265 for children
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Pool Bar
  • Sky on 20

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 6,889 square feet of conference space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1530.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 530 for adults and THB 265 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1530.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Novotel Bangkok Sukhumvit 20 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Thiri

Stayed 5 nights in Nov 2024

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Stayed 3 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Amenities, property conditions & facilities
Had a great stay. Quiet room and comfortable beds!
Stayed 3 nights in Dec 2024

8/10 Good

WAI KWOK BRYAN, Kowloon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Surrounding areas can go
Stayed 3 nights in Dec 2024

10/10 Excellent

Munther

Liked: Cleanliness, staff & service, property conditions & facilities
Not far from public transportation
Stayed 9 nights in Dec 2024

10/10 Excellent

Rachel

Stayed 4 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location about a 15 minute walk to Terminal 21 or Emquartier. Close BTS access. Great breakfast at a good price and wonderful pool area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Dekha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Kevin

Stayed 4 nights in Dec 2024

8/10 Good

Nina

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overall good stay!
Good stay, but felt sink was not cleaned properly Breakfast was great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Very good value for money. The hotel staff were helpful and friendly. Good location but beware traffic in this general area isn’t the best but we had a good time and left enough time to get to where we needed to with taxis
Stayed 3 nights in Nov 2024

10/10 Excellent

sataporn

Travelled with partner
Liked: Amenities
Nice hotel staff very friendly and helpful
Stayed 10 nights in Nov 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, would stay again
Stayed 3 nights in Nov 2024

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 5 nights in Nov 2024

10/10 Excellent

Nongnard

Stayed 2 nights in Sep 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Yuen Lam

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and friendly staff
Stayed 4 nights in Sep 2024

8/10 Good

Aniruddh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk from both BTS and MRT, though there are no sidewalks down the alley, so you'll probably need a taxi if you've got luggage. Reasonably clean rooms. Helpful staff. Nice (smallish) pool. Small gym with dumbbells, cardio machines, etc. The rooftop bar was a nice space to take in the views over a beer. The restaurants didn't really call to us, but the room service Thai food was surprisingly good. Very close to Emsphere, which has a decent food court.
Stayed 5 nights in Nov 2024

2/10 Terrible

emmanuel salvador

Stayed 4 nights in Aug 2024

8/10 Good

phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Bangkok
Another stay at my favorite hotel in Bangkok. Easy to find and plenty of food choices and bars around the area Will stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeevan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff beautiful hotel
Stayed 8 nights in Nov 2024