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Holiday Inn Express Middlesboro, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Middlesboro, an IHG Hotel

Standard Room
Exterior
Exterior
Property amenity
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
  • Breakfast included

Explore the area

Map
1252 N 12th St, Middlesboro, KY, 40965
  • Middlesboro Mall
    4 min walk
  • Cumberland Gap National Historical Park
    2 min drive
  • Wendy's
    1 min walk
  • Taco Bell
    1 min walk

Room options

View all photos for Suite, 1 King Bed, Mountain View

Suite, 1 King Bed, Mountain View

Suite, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Middlesboro

With a stay at Holiday Inn Express Middlesboro, an IHG Hotel in Middlesboro, you'll be in a national park, a 4-minute walk from Middlesboro Mall and a 2-minute drive from Cumberland Gap National Historical Park. .This hotel is 25.1 mi (40.4 km) from Norris Lake and 1.6 mi (2.6 km) from Bell County Historical Society Museum.

What's nearby

  • Middlesboro Mall - 4 min walk
  • Cumberland Gap National Historical Park - 2 min drive
  • Middlesboro Country Club - 4 min drive
  • Middlesboro ARH Hospital - 5 min drive
  • The Pinnacle - 14 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 104 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Taco Bell - ‬1 min walk
  • ‪The Oasis - ‬8 min drive
  • ‪Sonic Drive-In - ‬18 min walk

About this property

Holiday Inn Express Middlesboro, an IHG Hotel

Hotel in Middlesboro with free breakfast and a fitness center
Holiday Inn Express Middlesboro, an IHG Hotel offers 59 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Middlesboro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 59 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area.
A complimentary buffet breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Middlesboro? This hotel has facilities measuring 1184 square feet (107 square meters), including conference space. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–9:30 AM

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (1184 square feet)

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Hand-held shower head
  • Height-adjustable showerhead
  • Portable shower seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 6.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Middlesboro
Holiday Inn Express Middlesboro
Holiday Inn Express Middlesboro Hotel Middlesboro
Holiday Inn Middlesboro
Holiday Inn Express Middlesboro Hotel

Holiday Inn Express Middlesboro, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 483 out of 632 reviews" "
Rating 8 - Good. 120 out of 632 reviews" "
Rating 6 - Okay. 20 out of 632 reviews" "
Rating 4 - Poor. 5 out of 632 reviews" "
Rating 2 - Terrible. 4 out of 632 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amazing staff!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great stay and breakfast as usual!
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Amenities
Perfect! Friendly staff, quiet clean rooms, hot fresh breakfast…a bit expensive but…we got what we paid for!
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Was fine
Stayed 2 nights in Aug 2024

10/10 Excellent

Jey

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service very friendly helping front office Clean rooms and breakfast service madam is so kind. We will stay here only when we back again
Stayed 2 nights in Jul 2024

10/10 Excellent

Prem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in this hotel 4 times in last 2 years very comfortable and clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Friendly people.
Stayed 3 nights in Jun 2024

10/10 Excellent

Fotina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very spacious. Delicious breakfast options. Kind and professional staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Virginia

Stayed 3 nights in Jun 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. Excellent customer service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rhonda, McDonough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

FeteNetRadio

Liked: Cleanliness, staff & service, property conditions & facilities
We traveled to visit a medical school 10 minutes away in Tennessee and it was suggested we stay in Kentucky. Since this was the closest hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Vladislava

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 3 nights in May 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfwct for LMU visit
This is my 2nd stay here in the last 3 months due to a college move. Location for LMU visit is great, short drive through the tunnel and you're there. My main concern with this hotel is the hit or miss housekeeping. While this time my room was clean, we had no housekeeping except one day where all we asked for was the trash to be removed. The next day we needed fresh towels but never received them, had to call for them. The ladies are lovely and polite but I am not sure about the way they schedule for room upkeep. Free hotel breakfast is standard, pastries, oatmeal, assorted breads and eggs. Juice and coffee as well as tea.
Stayed 3 nights in Jan 2024

10/10 Excellent

Angie

Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front reception. Very clean everywhere.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Holiday Inn Express Middlesboro
The Holiday Inn Express in Middlesboro was excellent. The room was very clean and the breakfast was amazing. My room was on the side facing the road, but I had no problem sleeping. When I checked out I asked if the rooms on the other side were quieter since I would consider returning if passing through the area again. Even though I assured them I slept well staff said a preference for a quiet room would be indicated in my file for IHG hotels.
Stayed 1 night in Nov 2023

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Safe and clean. Walls could be more insulated, noise travelled too easily from room to room.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not one to usually write reviews, but I would recommend staying here. It was clean, the room was nice and spacious, the shower/bathroom was spotless! The staff was very friendly. We will definitely stay again when in the area.
Stayed 2 nights in Nov 2023

2/10 Terrible

Heather

Stayed 2 nights in Jul 2023

8/10 Good

Marlem

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Just ok
Staff at check in and check out were courteous and efficient. Room was overall clean except the bathroom. There was hair in the shower that wasn't ours. Housekeeping was a bit noisy in the morning, you could hear their detailed conversation. Rooms are spacious, however if your room faces the front of the hotel, you will hear the noise from the road. Big trucks start driving through well before dawn. Location was good for us for the purpose of our visit
Stayed 1 night in Nov 2023

10/10 Excellent

David, Zionsville

Liked: Cleanliness, staff & service, property conditions & facilities
Several good hot breakfast options to choose from on the breakfast bar!
Stayed 1 night in Nov 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desk clerk was outstanding. Suite was excellent. Breakfast area sparkled.
Stayed 1 night in Oct 2023

10/10 Excellent

Kassee

Stayed 2 nights in Oct 2023