Hampton Inn Utica

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Utica

Premium bedding, pillow-top beds, desk, laptop workspace
Pool
Exterior
Exterior
Standard Room | Bathroom

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
172 - 180 North Genesee Street, Utica, NY, 13502
  • Utica Children's Museum
    14 min walk
  • North Utica Shopping Center
    14 min walk
  • National Distance Running Hall of Fame
    15 min walk
  • Utica, NY (UCA-Oneida County)
    17 min drive

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Utica

With a stay at Hampton Inn Utica in Utica, you'll be within a 15-minute walk of Erie Canalway Trail and Utica Children's Museum. .This hotel is 0.8 mi (1.2 km) from National Distance Running Hall of Fame and 0.9 mi (1.5 km) from North Utica Shopping Center.

What's nearby

  • Utica Memorial Auditorium - 19 min walk - 1.7 km
  • Stanley Theater - 2 min drive - 1.9 km
  • Saranac Brewery - 3 min drive - 2.8 km
  • Mohawk Valley Community College - 6 min drive - 4.5 km
  • Utica College - 6 min drive - 4.9 km

Getting around

  • Utica Station - 14 min walk
  • Hancock Intl. Airport (SYR) - 53 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Wingstop - ‬5 min walk
  • ‪Burger King - ‬18 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪O'Scugnizzo Pizzeria - ‬2 min drive

About this property

Hampton Inn Utica

Hotel in Utica with free breakfast and a fitness center
Hampton Inn Utica offers 84 air-conditioned accommodations with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Utica hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 84 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a picnic area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • DVD player
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Renovated entire property – February 2020

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • DVD player
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Utica
Hampton Inn Utica
Utica Hampton Inn
Hampton Inn Utica Hotel Utica
Hampton Inn Utica Hotel
Utica Hampton Inn
Hampton Inn Utica Hotel
Hampton Inn Utica Utica
Hampton Inn Utica Hotel Utica

Hampton Inn Utica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 936 reviews" "
Rating 8 - Good. 290 out of 936 reviews" "
Rating 6 - Okay. 86 out of 936 reviews" "
Rating 4 - Poor. 33 out of 936 reviews" "
Rating 2 - Terrible. 27 out of 936 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place. We loved our stay at Hampton Inn Utica, NY.
Stayed 1 night in Aug 2024

8/10 Good

Deborah

Stayed 1 night in Jul 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was not operational, wish we would have known prior to booking.. with kids it was a bit stressful
Stayed 3 nights in Jul 2024

2/10 Terrible

Emily

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioning in the lobby/breakfast area/elevator was out. The pool, which was supposed to be finished with repairs by the time we arrived, was still closed when we checked in and so we had no access. A smoke alarm went off for about an hour at night, and the folks staying in the room next-door to us played their television and then their music at an unreasonable volume all night long and no management intervened.
Stayed 1 night in Jul 2024

6/10 Okay

Tayla

Stayed 1 night in Jul 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service
Staff member Bambi is a nasty, rude, and more of a liability than an asset. We checked in to her rudeness and nasty tone when we simply asked if she had a preferred place to eat that she could recommend..i then ask about what time the pool closes and she says its closed for repair and that it is all over Expedia and their website, however i took a picture, repairs were supposed to be done on July 16, they crossed thru the paper with a red marker and wrote July 23rd..she then gives us a room key to 331, my wife and i walk in and i say wow they didn't clean this room too well, my wife says this is someone else's room their luggage was still in the room....back to Bambi we go and i explain i think there was a mistake because someone's stuff is in there she rudely responds no, that room was assigned and cleaned this morning....after further review she gives us a key to room 133, i say oh it was just a typo and she says no it wasn't a typo and she is giving us this room instead (Clearly she couldn't admit having made a mistake)....we go to room 133 conveniently located next to the mechanical room (Sarcasm)and to say it was disgusting is an understatement, however i was not going to deal with Bambi again so we cleaned the bathroom ourselves with the toilet paper and hand towels in the room, Horrible everything across the board for this hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was closed we where not told this made a long weekend for a 4 year old that was looking forward to the hotel pool. We had paid extra to have a hotel with a pool. Some staff where rude. However at check out we again voised our disappointment and we received 10000. Roughly $50 toward our next booking.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, amenities
Nice and comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean property.
Stayed 1 night in Jul 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms
Stayed 1 night in Apr 2024

8/10 Good

Veronica

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Kelly, Grand Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Anne

Travelled with family
Staff very pleasant. Bathroom floor sticky. Only a bottom sheet on bed.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at 3 Hampton Inns between Florida and New York and this one was the best kept overall but their breakfast was by far the most unacceptable for choices and quality. Really it wasn’t even in the same realm.
Stayed 1 night in Jun 2024

2/10 Terrible

Marianna

Disliked: Cleanliness, staff & service
Go to Dennys right next door for food!
Came here for my husband‘s birthday front desk lady very rude didn’t really discuss anything on the phone me and my husband through checkout .. nice room , great location but stop advertising your free breakfast. Its awful. Very small room and small food choices but would hurt to just put bacon out or sausage or scrambled eggs. There was some chicken sausage some weird egg mixture and some potatoes. The potatoes were awful. Nothing tasted good went down at 8:30 and a lot of stuff was already gone. Better off no breakfast!
Stayed 1 night in Jun 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
First floor was very loud in the morning. Lots of door’s closing loudly.
Stayed 1 night in Jun 2024

10/10 Excellent

Barbara

Stayed 1 night in Jun 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Christina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Quite & comfortable, but dirty.
The room was comfortable and quiet. The outside building & grounds were lovely and well-kept. The inside was poorly maintained & not cleaned well. The lobby had garbage juice tracked all the way through it after someone changed the entrance garbage can. The shower had peeling wall paper, and there was hair in the sink and shower. Many buttons/switches felt grimy, and there was visible dust & spider webs near the A/C unit. Staff was friendly enough but seemed to be on auto-pilot with their canned speeches.
Stayed 1 night in Jun 2024