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GAIA Hotel Basel - the sustainable hotel

4.0 star property

Photo gallery for GAIA Hotel Basel - the sustainable hotel

Exterior
Reception
Restaurant
Front of property
Comfort Double or Twin Room, 1 Bedroom | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
Centralbahnstrasse 13-15, Basel, 4002
  • Basel University
    ‪8 min walk‬
  • Theater Basel
    ‪9 min walk‬
  • Basel Zoo
    ‪10 min walk‬
  • Mulhouse (MLH-EuroAirport)
    ‪23 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed

  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double or Twin Room, 1 Bedroom

Comfort Double or Twin Room, 1 Bedroom

Comfort Double or Twin Room, 1 Bedroom

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Basel

With a stay at GAIA Hotel Basel - the sustainable hotel in Basel (Sankt Alban), you'll be within a 10-minute walk of Basel Zoo and Via Gottardo. .This spa hotel is 0.1 mi (0.1 km) from BIS Tower and 0.3 mi (0.6 km) from Basel University.

What's nearby

  • Basel Zoo - 10 min walk
  • Basel Art Museum - 11 min walk
  • Basler Muenster - 13 min walk
  • Marktplatz - 17 min walk
  • Congress Center Basel - 3 min drive

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • EuroAirport Airport (BSL) - 24 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬3 min walk
  • ‪Kaffeemacher - ‬5 min walk
  • ‪Starbucks Centralbahnplatz Basel - ‬2 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Malibu Nation - ‬2 min walk

About this property

GAIA Hotel Basel - the sustainable hotel

Hotel with a full-service spa, a short walk to Basel Zoo
GAIA Hotel Basel - the sustainable hotel offers 86 accommodations with free minibar items and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 1 treatment room. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 86 guestrooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to noon.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Basel? This hotel has 775 square feet (72 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and noon.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–10 AM on weekdays and 7 AM–noon on weekends
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (775 square feet)
  • Meeting rooms

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 100.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 23 per day
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Gaia Hotel Basel
Gaia Basel

GAIA Hotel Basel - the sustainable hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 499 out of 603 reviews
Rating 8 - Good. 80 out of 603 reviews
Rating 6 - Okay. 12 out of 603 reviews
Rating 4 - Poor. 4 out of 603 reviews
Rating 2 - Terrible. 8 out of 603 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - across the street from the train station. Exceedingly friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Excellent service. Large room
Stayed 2 nights in Nov 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel to stay while in Basel. The service, rooms and breakfast were excellent. Close to the train station and trams, so it was very easy to get around. Id stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Heather, Olathe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast and the convenience of being near the train station and trams.
Stayed 4 nights in Nov 2024

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The included breakfast was way above expectation.
Stayed 1 night in Nov 2024

10/10 Excellent

Birgit

Liked: Cleanliness, amenities, property conditions & facilities
Great ambiance and fantastic breakfast Very friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and nice quiet room close to train station
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Property conditions & facilities
There was an odd smell all over the building like middle eastern food. Other than that. It was great. The desk managers were very, very helpful and knowledgeable.
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Extremely helpful and accomodating staff, particularly Patrick.
Stayed 1 night in Oct 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location just outside the train station. Clean, safe, comfortable. Staff very kind.
Stayed 1 night in Oct 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was right across from train station! Very nice and clean...complimentary breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, excellent breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to trains and local buses to mueseums and attractions.Friendly, helpful staff. Great breakfest. Can reserve time for hot/cold baths and suana. Clean, comfortable, modern room with free minibar and coffee maker. Very comfortable stay.Pass for reduced museum prices and transportation too!
Stayed 1 night in Oct 2024

8/10 Good

Carol, North Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located for a few days in Basel. We took a day trip by rail to Lucerne and the hotel location was perfect for this reason. Also, the Old Town of Basel is a short walk. The close proximity to the train station was a bonus, but you must expect a little low level noise from the train and buses nearby. This didn't bother us. The breakfast was really good and the wait staff serving were excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and facility. Patient and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Choice
The location of this hotel cannot be better! Across from the train station and easy access to trams and buses. Very friendly staff, small but comfortable rooms, good breakfast choices. I would definitely stay here again if in Basel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly with our many questions about the area. The location was perfect for our stay
Stayed 2 nights in Sep 2024

10/10 Excellent

larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in 15 hotels while in Europe. This was absolutely the finest, while at the same time being the least expensive. A classic hotel that has been completely upgraded. The room was twice the size of other places we paid far more. Simply amazing!
Stayed 1 night in Sep 2024