HARRIS Resort Batam Waterfront

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HARRIS Resort Batam Waterfront

Outdoor pool
Room, Pool Access (HARRIS) | Exterior
Reception
Game room
Balcony view

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Gym
    Gym
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available

Explore the area

Map
Waterfront City, Marina, Batam, Riau Islands, 29422
  • Masjid Sultan Mahmud Riayat Syah
    5 min drive
  • Sekupang Ferry Terminal
    11 min drive
  • BCS Mall
    15 min drive
  • Batam Batu Besar (BTH-Hang Nadim)
    53 min drive

Room options

Family Room (HARRIS)

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Bunk Bed

Room (HARRIS Sea View)

  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Room, Pool Access (HARRIS)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Room (HARRIS)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About the area

Batam

When you stay at HARRIS Resort Batam Waterfront in Batam, you'll be near the airport and within a 5-minute drive of Masjid Sultan Mahmud Riayat Syah. .This family-friendly hotel is 12.5 mi (20 km) from Batam Centre Ferry Terminal and 10.7 mi (17.3 km) from Nagoya Hill Mall.

What's nearby

  • Masjid Sultan Mahmud Riayat Syah - 5 min drive - 4.8 km
  • Sekupang Ferry Terminal - 11 min drive - 10.6 km
  • Grand Batam Mall - 15 min drive - 15.7 km
  • Nagoya Hill Mall - 16 min drive - 17.3 km
  • Harbour Bay Ferry Terminal - 19 min drive - 18.6 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 53 min drive

Restaurants

  • ‪RM Cirebon - ‬7 min drive
  • ‪KFC - ‬5 min drive
  • ‪Queen's Restaurant & Bar - ‬15 min walk
  • ‪RM Bundo Kanduang - ‬7 min drive
  • ‪Dragon Inn - ‬14 min walk

About this property

HARRIS Resort Batam Waterfront

Family-friendly hotel with 2 restaurants and a full-service spa
HARRIS Resort Batam Waterfront offers 308 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Select Comfort beds feature premium bedding. 21-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Batam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mustika Wellness. Services include massages. The spa is open daily.
Make yourself at home in one of the 308 air-conditioned rooms featuring flat-screen televisions. Your Select Comfort bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Grab a bite at Harris Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A ferry terminal shuttle is provided at no charge (available on request), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Harris Cafe - This poolside restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Pick-up airport shuttle (surcharge) from 7:00 AM to 9:00 PM
  • Airport shuttle on request
  • Free local area shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: SGD 15.18 for adults and SGD 7.59 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Harris Cafe

Things to do

  • Bike rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Mini golf
  • Outdoor pool
  • Playground
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 900
  • Hardwood flooring in room
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 21-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Late check-out fee: SGD 10

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 10 2024 to November 10 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 39.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 15.18 for adults and SGD 7.59 for children
  • Airport shuttle fee: SGD 32 per vehicle (maximum occupancy 4)
  • Late check-out fee: SGD 10
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SGD 39.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Batam HARRIS Resort
Batam Waterfront
HARRIS Resort Batam
HARRIS Resort Waterfront Batam
HARRIS Waterfront
HARRIS Waterfront Batam
HARRIS Waterfront Resort
Waterfront Batam
Waterfront HARRIS
Harris Batam Waterfront Batam
HARRIS Resort Waterfront Batam
HARRIS Resort Batam Waterfront Hotel
HARRIS Resort Batam Waterfront Batam
HARRIS Resort Batam Waterfront Hotel Batam

HARRIS Resort Batam Waterfront Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 75 out of 364 reviews" "
Rating 8 - Good. 157 out of 364 reviews" "
Rating 6 - Okay. 95 out of 364 reviews" "
Rating 4 - Poor. 33 out of 364 reviews" "
Rating 2 - Terrible. 4 out of 364 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sune Leander

Stayed 7 nights in Jul 2024

8/10 Good

Kasmah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
The staff arebthe highlight. Great pool. Ok rooms. Beach access not a thing. Don't pay extra for it. Not a swimming beach. Shipping lane and industrial area. Good place if you just want to switch iff. Not good if you want shops and restaurants. Live entertainment in the evening was good.
Stayed 1 night in Jul 2024

10/10 Excellent

FREDDY

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 3 nights in Jul 2024

8/10 Good

Richard

Stayed 1 night in Jun 2024

8/10 Good

Kasmah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Yong su

Stayed 1 night in Apr 2024

8/10 Good

Joshua

Stayed 2 nights in Feb 2024

10/10 Excellent

Nur Amirah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and accommodating. It was a wonderful experience!
Stayed 2 nights in Dec 2023

8/10 Good

CALVIN

Travelled with family, Travelled with partner
Liked: Staff & service
Stayed here for 4 nights. the good: staff were friendly and helpful, concierge and housekeeping were prompt to meet and address our needs. there are free shuttle services to nagoya hill and grand batam at fixed timings each day, also free shuttles to and from ferry terminal on demand. pool facilities were decent, breakfast spread was okay and restaurant food choices were diverse (though with a cost premium) the room for improvement: facilities could be better maintained and showed signs of wear and tear, cleanliness of sheets and towels with no stains, resort is quite secluded from anything other than waterfront terminal (which is quite dead)
Stayed 4 nights in Dec 2023

10/10 Excellent

Rayan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and approachable staff.
Stayed 3 nights in Dec 2023

8/10 Good

Tan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really far from anything else, but the service was great
Stayed 2 nights in Nov 2023

10/10 Excellent

Renuka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My work stay!
Me & my Japanese counterpart were on a one day work trip to Batam Yard & we opted to stay at Harris ! We are extremely happy with the Ocean view room ,cleanliness & excellent breakfast spread!!! The reception gave us wonderful suggestions to try local seafood restaurant by the sea & also arranged taxi service with driver Willy who also was very kind & helpful .Am looking forward to come back for another holiday with my family .
Sunset from the Ocean view room
Dazzling at night
Stayed 1 night in Nov 2023

10/10 Excellent

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and well maintain. Staff is polite and friendly. Breakfast spread alot of varieties to choose from. Been choosing Harris as my vacation hotel many times and so far no regrets. Keep up with the standards, thumbs up!
Stayed 2 nights in Sep 2023

6/10 Okay

Sarjune

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Personally, I had an issue with my check in as the staff at the counter mishandled the situation but Monica and Dila stepped in immediately to rectify the situation. The ensured that the guest were not disappointed at all cost. Without them, the hotel will have a bad impression from customers.
Stayed 2 nights in Aug 2023

10/10 Excellent

WENDY

Stayed 2 nights in Aug 2023

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Can create more place or view to walk
Stayed 1 night in Jul 2023

4/10 Poor

Jay

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Culinary Adventure of Disappointment & Spacious Rm
Our experience at the Harris Waterfront Hotel was a rollercoaster ride of disappointment and frustration. The culinary disasters began with a poorly made Margarita Pizza and continued with a disastrous breakfast scene the next day. The staff seemed clueless and unhelpful, leaving us to fend for ourselves. The rooms were spacious but took forever to be cleaned. In contrast, the Marriott Harbour Hotel proved to be a haven of delicious food and attentive service. If you value your taste buds, avoid dining at Harris Waterfront Hotel and head to the Grand Batam Mall instead.
Stayed 1 night in Jun 2023

4/10 Poor

Desmond

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The shower area , water overflow to the toilet area when showering. Room 107 is where I stay.
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

HAISHENG

Stayed 2 nights in Dec 2022

10/10 Excellent

Ken

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staffs are very friendly, especially the chef who help my friend to prepare vegetarian dish for her breakfast as she has very little choice of food there. Thanks again for the help
Stayed 2 nights in Oct 2022

10/10 Excellent

Rusminah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come bck soon
Overall was good. Could be better if there’s shuttle thru n fro to malls even on weekdays. And also to hv an early check-in n late check out. Ferry shuttles to add more time slots.
Qistina’s  16th Bday BBQ picnic
Stayed 2 nights in Sep 2022

10/10 Excellent

Syaqir

Stayed 1 night in Aug 2022

8/10 Good

XIAOLI

Liked: Cleanliness, staff & service, room comfort
Wedding Anniversary Trip
Resort style stay, away from the hustle and bustle of city life. Natural and serene surrounding within a stone throw away from the inland coastal beach. Ample amenities and pools. Food varieties are ample and taste good. Staff members are youthful, friendly and helpful. Due to the 2 years of Covid 19 hiatus and only recent reopening of borders, expectation on the upkeep of facilities and amenities should be moderate.
Stayed 2 nights in Jul 2022