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The Sanctuary Villa Battambang

4.0 star property

Photo gallery for The Sanctuary Villa Battambang

Deluxe Twin Room - Free Pickup | View from room
Superior King Room - Free Pickup | Outdoor pool
Courtyard
Garden
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Tea Cham Rath Street, Phum Chrey Kong, 250m from Battambang Boat Pier, Battambang, Battambang
  • Place, Boeung Chhouk Market
    ‪14 min walk‬
  • Place, Psar Nat
    ‪15 min walk‬
  • Place, Colonial-Era Architecture
    ‪19 min walk‬

Room options

View all photos for Family Two Bedrooms

Premium bedding, Select Comfort beds, minibar, in-room safe

Family Two Bedrooms

  • Sleeps 2

View all photos for Superior King Room - Free Pickup

Superior King Room - Free Pickup

Superior King Room - Free Pickup

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room - Free Pickup

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double Room - Free Pickup

  • Garden view
  • 36 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room - Free Pickup

Deluxe Twin Room - Free Pickup

Deluxe Twin Room - Free Pickup

  • Garden view
  • 36 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room with Two Bedrooms

Family Room with Two Bedrooms

Family Room with Two Bedrooms

  • Garden view
  • 72 sq m
  • 4 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double Room

  • Sleeps 2

View all photos for Superior King Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior King Room

  • Sleeps 2

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About the area

Battambang

Located in Battambang (Svay Pao), The Sanctuary Villa Battambang is within a 15-minute walk of Canadia Bank and Psar Nat. .This family-friendly hotel is 0.8 mi (1.2 km) from Union Commercial Bank and 0.8 mi (1.2 km) from Boeung Chhouk Market.

What's nearby

  • Boeung Chhouk Market - 14 min walk - 1.2 km
  • Psar Nat - 15 min walk - 1.3 km
  • Colonial-Era Architecture - 19 min walk - 1.6 km
  • Riverside Nights Market - 3 min drive - 2.3 km
  • Battambang Museum - 3 min drive - 2.3 km

Restaurants

  • ‪Mixue - ‬10 min walk
  • ‪Hoc Cafe - ‬18 min walk
  • ‪Coconut Lyly - ‬16 min walk
  • ‪Jaan Bai - ‬17 min walk
  • ‪Gangnam Style - ‬12 min walk

About this property

The Sanctuary Villa Battambang

The Sanctuary Villa Battambang offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature private hot tubs and minibars. Select Comfort beds feature premium bedding. 24-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
Make yourself at home in one of the 12 air-conditioned rooms featuring private hot tubs and LCD televisions. Your Select Comfort bed comes with premium bedding. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features concierge services, babysitting (surcharge), and a picnic area. Guests can get to nearby shops on the complimentary shuttle.
Grab a bite at Oh Yeah, a family restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar.
Featured amenities include a business center, express check-in, and express check-out. A ferry terminal shuttle is provided at no charge, and free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Oh Yeah - Overlooking the garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Oh Yeah

Things to do

  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the riverwalk
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • No lift

More

  • 1 floor
  • 2 buildings
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 20 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 20 (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 25.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Sanctuary Villa Battambang
Sanctuary Villa Hotel
Sanctuary Villa Hotel Battambang
The Sanctuary Villa Hotel Battambang
Sanctuary Villa AIC Hotel
Sanctuary Villa Battambang AIC
Sanctuary Villa Battambang Hotel
The Sanctuary Villa Battambang by AIC
The Sanctuary Villa
The Sanctuary Villa Battambang Hotel
The Sanctuary Villa Battambang Battambang
The Sanctuary Villa Battambang Hotel Battambang

The Sanctuary Villa Battambang Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 75 reviews
Rating 8 - Good. 32 out of 75 reviews
Rating 6 - Okay. 7 out of 75 reviews
Rating 4 - Poor. 8 out of 75 reviews
Rating 2 - Terrible. 5 out of 75 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Stephen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

4/10 Poor

Linda

Liked: Staff & service
Disliked: Room comfort

Hard bed

An ordinary hotel in Battambang- very hard uncomfortable bed, room didn’t overlook a pool- shower room had water, we didn’t get any hot water, curtains were ineffective. Interesting lock (padlock) for the room, We ordered some room service- this was ok. Seemed a nice family running the place but it’s more of a guest house feel.
Interesting padlock to close the room
Stayed 1 night in Oct 2022

8/10 Good

Scott

Travelled with partner
Liked: Amenities, property conditions & facilities
We enjoy the ambience and the natural beauty of The Greenery in the setting of the property... I certainly appreciated that the water provided was not in the plastic bottles at the same time you must keep your water filter clean. When saying that occurs to me is in the advertisement before I book the room and said the beds were Select Comfort beds they were not they were on a concrete pedestal and the mattresses were certainly very very firm.. After staying in over 40 different hotels in the last year I know what kind of bed you shouldhave what kind of price for over or forty dollars you should have a western-style bed. That was frankly the biggest disappointment. Other than that everything was adequate. But I still have to point out that the price would be more like $30 top with that kind of bed
Stayed 1 night in Mar 2020

8/10 Good

Vichea

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet place to stay in Battambang. A little bit out of town but of course tuk tuk always available. Nice little restaurant on site food is very good. Staff lovely. Bamboo train trip definitely a must. Only negative was the private car and driver arranged for us by the hotel. Car was very old and the driver spoke no English. Very unpleasant 6 hour drive to Phonm Penn. Drove past new service centres with toilets and restaurant but driver took us to a dodgy roadhouse. I normally would not complain but better facilities were available. Funny though driver knew enough English to ask for a tip when we arrived at our new hotel. So check your car before you leave. We used a private car and driver from Siem Reap to Battambang 3 days prior and was extremely happy with both car and driver.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Sakai Arun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Sarath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is fantastic, from the ambiance to the staff to the garden. I am coming here again.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The villa condition is tired, but very good by Cambodian standards. The staff tried very hard to make our stay pleasant. I would recommend The Sanctuary Villa for your stay in Battambang, and don’t miss the Baha’i temple when you tour the town.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness
The Sanctuary Villa was a lovely place to stay, with beautiful plant and flower-filled surroundings. The room was good, with a big bath and although we didn't use the pool, it looked lovely. If you're going to stay, please be aware that the mattress is very hard, and it's a ways out of town so feels a little isolated. Otherwise, recommended!
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice gardens, but a bit out of town and the room door never quite shuts (padlock in a hinge)
Stayed 2 nights in Nov 2018

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities

Worn out boutique, in desperate need of some love

Average at best. You’re in Cambodia, so need to adjust your expectations, but this place is being run into the ground by lazy staff. In what would’ve been a wonderful little oasis, lies a tired, worn out boutique hotel in every respect. The pool is dirty, towels filthy, food simple beyod comprehension, dirty rooms, fixtures and fittings falling apart, terrible a/c. Don’t waste your time and stay somewhere closer to town. I sincerely hope management or the owner read this and pick up their socks otherwise it’s a lost cause.
Stayed 4 nights in Oct 2018

6/10 Okay

Hans, Siem Reap

Liked: Staff & service
No hot water, then moved to a room with. No phones in room. No real room service. Just not worth the price I paid.
Stayed 3 nights in Oct 2018

8/10 Good

Travelfrog, Siem Reap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sanctuary villa

Relaxing stay, out of town, nice villas
Stayed 4 nights in Nov 2017

10/10 Excellent

Katie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful spacious room with a corner bath and separate rainfall shower. Refreshing pool with sunbeds and shared pavilions for whiling away the hours. Super staff that can help with hiring mopeds, getting boat and circus tickets (plus much more) and excellent chefs for dishing up yummy breakfasts, even wrapping it up to go for an early departure! The only detraction from an otherwise perfect stay is that the mosquito nets (much needed in the watery surroundings) are a little small for the beds, much better would be square nets set over four posters, so sleepers are not pressed against the netting.
Stayed 4 nights in Oct 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great welcome

I had a most enjoyable stay. Breakfast was beautifully served on the outdoor room by the entrance. We got a great welcome despite the fact that our booking had not been passé on by the booking agency.
Stayed 2 nights in Jun 2017

10/10 Excellent

Jessica, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quiet villa!

We only could stay one night, but this place was perfect. Very clean, easy to get to and from, great food and the staff were friendly and helpful. Also, a super spacious bed which was a relief after a 3 hour drive! Highly recommend this place!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Poor Management

The staff is young but they are dedicated to making sure the guests are comfortable and have what they need. They are the reason why this hotel may be receiving higher review scores. Management on the other hand is disappointing. The new owner (bought the place a year ago) could care less about the guests. Not only does he show up midway through the day but he does not have any passion in the hospitality sector - he's only in it for the money.

10/10 Excellent

kieran, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quiet hotel

Tucked away in quiet area . Easy tuk tuk ride into main areas. Staff were wonderful. Hotel clean and tidy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A secluded retreat

This is a beautiful landscaped setting. It has 8 villas 2 of which were closed for renovation - so much room and friendly staff for 6 villas. It was extremely hot 40+ when we were there so the large and exposed pool also was hot but this country is near the equator so it is the way it is. Villas were spacious as is the reception, dining etc area. You need a tuk tuk to go places but this is easily organised by staff. They also booked bus tickets to Phnom Penh...loved it,