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Grand Central Hotel Belfast

5.0 star property

Photo gallery for Grand Central Hotel Belfast

Front of property - evening/night
Premium bedding, in-room safe, desk, laptop workspace
View from room
Bar (on property)
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry

Explore the area

Map
9-15 Bedford Street, Belfast, Northern Ireland, BT2 7FF
  • Ulster Hall
    ‪1 min walk‬
  • Belfast City Hall
    ‪3 min walk‬
  • Grand Opera House
    ‪5 min walk‬
  • Belfast (BHD-George Best Belfast City)
    ‪11 min drive‬

Room options

View all photos for Classic Double Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, City View

Suite, City View

Suite, City View

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

The Fitzwilliam Hotel Belfast

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (1013)
The price is NZ$470
for 1 room
includes taxes & fees
20 Mar - 21 Mar
The Fitzwilliam Hotel Belfast

About the area

Belfast

With a stay at Grand Central Hotel Belfast, you'll be centrally located in Belfast, within a 5-minute drive of Titanic Belfast and Queen's University of Belfast. .This luxury hotel is 1.5 mi (2.3 km) from SSE Arena and 0.1 mi (0.1 km) from Ulster Hall.

What's nearby

  • Belfast City Hall - 3 min walk - 0.3 km
  • Grand Opera House - 5 min walk - 0.4 km
  • Waterfront Hall - 12 min walk - 1.0 km
  • Queen's University of Belfast - 16 min walk - 1.4 km
  • Titanic Belfast - 5 min drive - 3.2 km

Getting around

  • Great Victoria Street Station - 5 min walk
  • Belfast (BHD-George Best Belfast City) - 11 min drive

Restaurants

  • ‪Caffè Nero - ‬2 min walk
  • ‪Hell Cat Maggies - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Boojum - ‬4 min walk
  • Grandcafe

About this property

Grand Central Hotel Belfast

Luxury hotel with a 24-hour front desk and a coffee shop
Grand Central Hotel Belfast offers 300 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Make yourself at home in one of the 300 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning.
Grand Central Hotel Belfast has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee daily: GBP 25.00 for adults and GBP 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 25 for children
  • Valet parking fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Property is also known as

Grand Central Belfast
Grand Central Belfast Belfast
Grand Central Hotel Belfast Hotel
Grand Central Hotel Belfast Belfast
Grand Central Hotel Belfast Hotel Belfast

Grand Central Hotel Belfast Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1002 reviews
Rating 8 - Good. 189 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy
Room lovely but very noisy guests who kept me us all night - stay and hens and lots of drunks . Spoilt the stay on every level
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

SIOBHAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the friendly staff the hotel it's self was beautiful.
Stayed 1 night in Nov 2024

6/10 Okay

Allistair

Liked: Cleanliness, property conditions & facilities, room comfort
5* prices, 3/4* service
Great location, great room but definitely doesn't have the feeling of a 5* hotel when I comes to service. Check in was functional rather than pleasant and massively understaffed in the Observatory so waited 25 mins before getting our order taken followed by getting hit with a 10% "service" charge. No heating in the room either, phoned reception 3 times before getting an answer but didn't really care so a cool night it was! Check out no more pleasant, a hasty "you're all paid up, thank you" and away you go. 5* prices, 3/4* service at best unfortunately
Stayed 1 night in Nov 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Great hotel, lovely staff
Stayed 1 night in Nov 2024

4/10 Poor

Karen

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Really a 4 star that is still figuring things out. 1. Upon checkin they gave me a room that was on the lowest floor that looked out to the roof and mechanical devices. The floor smelt, but they were able to clean that after being notified. 2. Hours later I was able to move to a higher floor and the new room did not have any hand soap, the entire jar was missing so there was just a hole where the jar was supposed to be. I notified the reception and they said they would send it right up. Three hours later, still no hand soap. I went for dinner and notified them I still hadn’t received hand soap. A few hours later I returned from dinner and once again there was no hand soap. I finally received a knock on the door 5.5-6 hours after requesting soap only to be handed an additional body wash jar and notified that the hotel had run out of soap and that “body wash” was practically the same. 3. I found a small baggy in the bedding. It was small and had a white residue inside (looked like Coke). I took a picture I was so shocked. 4. Tea and biscuits were not replenished after housekeeping. No coffee machine with espresso pods or anything. 5. Hotel was notified in advance it was my birthday and no card/upgrades/or anything (my next 4 star hotel at least gave me a card) 6. As an advertised five star these features were also not present: no turndown service, the room was not tidied during housekeeping & there was no doorman. If you want a Five Star experience - Try the Merchant.
Stayed 3 nights in Nov 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the staff are very welcoming
Stayed 3 nights in Nov 2024

10/10 Excellent

Ryan

Stayed 1 night in Nov 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

S

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Maurice

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff are generally not very well trained or managed. Bar staff kept bringing drinks that weren’t ours and took a 15 mins to bring our drinks at a quiet time. They then brought the bill after we’d had 2 rounds which was a little embarrassing because they clearly thought we were going to run off without paying. When I asked why we couldn’t keep the tab open the waiter said it was hotel policy. They could have take a preauthorisation if his was their policy. It’s not what you’d expect from a 4 or 5 star. But staff generally are poor. Parking facilities are a 10 minute walk away. Lifts were very busy at times.
Stayed 1 night in Nov 2024

6/10 Okay

Oscar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bar area freezing, closed early, nowhere to get a drink after 11.30pm
Stayed 1 night in Nov 2024

8/10 Good

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower head sprayed water and the door didn’t close completely. The Observatory bar ran out of limes and didn’t cherries for drinks. The room charge function didn’t work in the bar. The 1st floor breakfast wasn’t very creative.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Not enough staff. Charged for room service although it didn’t arrive. Also… room wasn’t made up.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complaint
I had 2 rooms booked and my room had a whining noise that made us get up and leave the room early as it was impossible to sleep in. We did complain on checkout and an apology was made but I don’t think she realised how irritating that had been and how it had ruined an otherwise lovely experience. I would like you to send me an email so I can send on video to show you how annoying that was for us.
Stayed 1 night in Nov 2024