6/10 Okay
john
1 Jan 2025
Liked: Cleanliness, staff & service, room comfort
Sad Christmas
We have always loved to stay at this Residence Inn.
However this time (over Christmas ) we were disappointed :-
- No room service (bed done, cleaning, etc).
- The flow control in the shower got stuck ("that sometimes happens") and the water could not be turned off completely. There was no Maintenance on that day and so we couldn't have any showers during our 2 day stay. I manipulated the temperature control to at least loose cold water and save the hot.
- The booking ap should also state that there will be parking fee each day.
- The $60 ($20 +$40) "deposit ", (refunded within a week) is more of an irritant than real security, as the credit card is on record ( relied on by other hotel chains).
john
Stayed 2 nights in Dec 2024