Hilton Saint John

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Saint John

Indoor pool
Meeting facility
View from room
Junior Suite, 2 Queen Beds
1 Queen Bed

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
1 Market Sq, Saint John, NB, E2L4Z6
  • Market Square
    1 min walk
  • Saint John Trade and Convention Centre
    3 min walk
  • York Bistro & Pub
    1 min walk
  • Saint John, NB (YSJ)
    19 min drive

Room options

Two Queen Beds, Club Floor

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

1 Queen Bed

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

One King Bed, Club Floor

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View (Downtown View)

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, One King Bed, Club Floor

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, One Queen Bed, Club Floor

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

One King Bed, Club Floor

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Harbour View

  • 36 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Harbour View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

One Queen Bed Club Floor

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Royal Suite

  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Saint John

A stay at Hilton Saint John places you in the heart of Saint John, steps from Market Square and 3 minutes by foot from Saint John Trade and Convention Centre. .This luxury hotel is 0.2 mi (0.2 km) from New Brunswick Museum and 0.3 mi (0.5 km) from Harbour Station.

What's nearby

  • Market Square - 1 min walk
  • Saint John Trade and Convention Centre - 3 min walk
  • Harbour Station - 6 min walk
  • Marco Polo Cruise Terminal - 9 min walk
  • Bay Ferries - 5 min drive

Getting around

  • Saint John, NB (YSJ) - 19 min drive

Restaurants

  • ‪Peppers Pub - ‬2 min walk
  • ‪Vito's Dining Room & Lounge - ‬5 min walk
  • ‪The Art Warehouse - ‬6 min walk
  • ‪Cask and Kettle Irish Gastropub - ‬6 min walk
  • ‪Saint John Ale House - ‬2 min walk

About this property

Hilton Saint John

Luxury hotel with a fitness center connected to the convention center in Saint John
Hilton Saint John offers 197 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Saint John hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 197 guestrooms featuring refrigerators and MP3 docking stations. LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Satisfy your appetite for lunch or dinner at the hotel's bar/lounge, York Bistro Pub, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Saint John? This hotel has 17286 square feet (1556 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
York Bistro Pub - This pub serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 6.95 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 17-25 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • York Bistro Pub

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (17286 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per stay, plus a deposit of CAD 35.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Fee for in-room wireless internet: CAD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 25 per night (in/out privileges)
  • Pet deposit: CAD 35.00 per stay
  • Pet fee: CAD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Hilton Hotel Saint John
Hilton Saint John
Saint John Hilton
Hilton Saint John Hotel
Hilton Saint John Hotel Saint John
Hilton Saint John New Brunswick
Hilton Saint John Hotel
Hilton Saint John Saint John
Hilton Saint John Hotel Saint John

Hilton Saint John Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 415 out of 1000 reviews" "
Rating 8 - Good. 284 out of 1000 reviews" "
Rating 6 - Okay. 154 out of 1000 reviews" "
Rating 4 - Poor. 104 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a good location, good view of Harbor. Staff with friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, loved the location. Everything is in walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sam

Stayed 1 night in Jul 2024

2/10 Terrible

clayton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room was full of mold in bathroom. Second room was not very clean and smoke detector went off at night and took an hour for someone to come fix
Stayed 2 nights in Sep 2024

2/10 Terrible

Mark

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I booked for 3 persons but they charged me extra $20 . I booked with breakfast but they didn’t provided it .
Stayed 1 night in Sep 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A more affordable parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Easily reached by car, nice restaurant, good views of the harbor, easy to park.
Stayed 1 night in Sep 2024

6/10 Okay

Kati

Travelled with group
Disliked: Staff & service, property conditions & facilities
Needs updated for the price you pay. Was not impressed.
Stayed 1 night in Sep 2024

6/10 Okay

Kimberly

Seems this hotel is older and really not worth the dollar
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
No coffee in the lobby. Rooms smell weird
Stayed 1 night in Sep 2024

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Central location & fantastic view.
Stayed 3 nights in Sep 2024

6/10 Okay

James Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is in a good location and makes the downtown area walkable however the property itself could use a facelift. It’s a little dated.
Stayed 1 night in Sep 2024

8/10 Good

Jason

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

James

Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how close the hotel was to the waterfront, restaurants and activities which really allowed us to enjoy Saint John! Wish more had been included (we had to pay extra for parking which was not ideal), but otherwise we enjoyed our stay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and nice area around with a lot of good dining options
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I would like to see is besides coffee in the room that the lobby would have coffee especially in the morning for visitors doing their morning walks etc.
Stayed 4 nights in Aug 2024

4/10 Poor

Gary

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel room has a horrible stale smell. Carpet needs to be professionally cleaned or replaced. Satins all over. Shower faucet wasn't properly installed or sealed. Water was (under pressure) spraying back up against the wall from the shower head joint and all over the place. This is a VERY tired hotel and NOT worth the cost to stay there. On a good note, the man who checked us in was very polite and gave us a room view upgrade although I would hate to see the lesser room. The town seems to shut down early. Only a few places to eat later in the evening were available. (9pm) The walk home with my wife was a nervous one. Many strung out people wandering around. I can handle myself BUT she doesn't want to be near that. Very disappointing. I won't return.
Stayed 1 night in Aug 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Hotel is in a GREAT location! Right on the harbour and the city has spent a lot of money updating the harbour front and it’s beautiful! So much to walk around and do in this area. The hotel is very clean and updated! The only downside was the AC didn’t work very well and our room was fairly warm. We had a harbour front view and it was beautiful, would definitely return to this hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Excellent location and room. We paid extra for the pull out bed but it was terribly uncomfortable. The rest of the room was fine.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sharon, Estero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 3 nights in Aug 2024

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024