i didn`t notice it was a hotel with shared toilet, so it`s quite shocking for me already, i am to blamed no problem. But the room i was assigned was full of the smell of cigarette although it was a NON-SMOKING room, i complaint to the clerk, who claimed there was indeed somebody who had smoked in that room a night before, but she SAID she cleaned the all carpet and all room very thoughtfully, which is not true at all!!!
my ttl stay was 2 days but i only stayed for one night, and yet got no refund. I would suggest hotels.com to remove them from the list!!