I stayed in this hotel while visiting Berlin for a few days to attend a concert. I didn't take advantage of any of the hotel's amenities (gym, restaurant, etc.), and spent little time in the room other than for resting. The hotel itself was conveniently located near to several public transit stops. There were a few restaurants nearby, but not much nightlife in the nearby neighbourhood to speak of. There was a good late/fun area about 15 minutes walk away, plus anywhere else was easily accessible by train or bus. I didn't get much chance to interact with the staff, but the ones I did speak with were very friendly and welcoming. They were able to accommodate my slightly-early check-in, which was great because I'd not slept in over 24 hours with all the traveling, and probably would have just passed out in the lobby chairs if I had been made to wait! The shower pressure was great, and the water was hot. The bed was comfy, and the room was warm when I got in, and there was complementary in-room wifi. There was a nice cold mini-fridge in the room which was great to keep some drinks on-hand, and they even left a nice bottle of sparkling water for me when I arrived. There was a decent sized TV, but I didn't use it at all. I don't personally enjoy the luxury of daily housekeeping, and they were very respectful of my privacy - leaving a note on the door to say they'd been by, and to let them know if I needed anything. Check-out was easy and the stay was very enjoyable.