Positive:
- Was greeted warmly when I arrived, and was helped with the two things I required: recommendation for a restaurant, and to borrow a travel adaptor.
- Breakfast was delicious, great selection (inc. homemade jam - lovely touch), and was offered a freshly made smoothie and my table
- Room was spacious and clean, powerful shower
Negatives:
- Actual quality of sleep was limited due to: temperature of room (was too warm, so had to work out how to use the plug in fan in the middle of the night, which didn't do as the buttons said it would!), could hear upstairs stomping around (was staying in the second building) which kept me up, and I was uncomfortable with the weight of pillows (I later found a pillow menu in the room, but by this point it was too late as reception closed at 10pm - maybe this can be reminded of at check in?)