Heartland Hotel Auckland Airport

4.5 star property

Photo gallery for Heartland Hotel Auckland Airport

Outdoor pool, pool loungers
Superior Plus Studio Twin Queen | Balcony
Lobby sitting area
Front of property - evening/night
Standard Room, Queen & Single

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
14 Airpark Drive, Auckland, 2022
  • Butterfly Creek
    ‪4 min drive‬
  • Middlemore Hospital
    ‪10 min drive‬
  • Mt. Smart Stadium
    ‪12 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪7 min drive‬

Room options

Standard Accessible King

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Interconnecting Superior Room 4 Queen

  • 54 sq m
  • Sleeps 8
  • 4 Queen Beds

Superior Studio

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Superior Plus Studio Twin Queen

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Plus Studio Queen & Single

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Interconnecting Superior Room King and Twin Queen

  • 59 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Interconnecting Room King and Twin Queen

  • 54 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Accessible Twin Queen

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Studio King

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Interconnecting Room 4 Queen

  • 54 sq m
  • Sleeps 8
  • 4 Queen Beds

Superior 1 Bedroom King Suite

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Twin Queen

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard 1 Bedroom King Suite

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Studio Twin Queen

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Queen & Single

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

About the area

Auckland

With a stay at Heartland Hotel Auckland Airport in Auckland (Mangere), you'll be within a 15-minute drive of Rainbow's End and Mt. Smart Stadium. .This luxury hotel is 11.8 mi (19 km) from Sky Tower and 10.3 mi (16.7 km) from Eden Park.

What's nearby

  • Butterfly Creek - 4 min drive - 3.0 km
  • Middlemore Hospital - 10 min drive - 8.2 km
  • Rainbow's End - 11 min drive - 11.8 km
  • Mt. Smart Stadium - 12 min drive - 11.9 km
  • Sylvia Park Shopping Center - 16 min drive - 13.7 km

Getting around

  • Auckland Otahuhu Station - 10 min drive
  • Auckland Intl. Airport (AKL) - 7 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Wondertree - ‬7 min drive
  • ‪Qantas Club Lounge - ‬5 min drive
  • ‪Air New Zealand Koru Lounge - ‬9 min drive
  • ‪Gypsy Moth - ‬4 min drive

About this property

Heartland Hotel Auckland Airport

Luxury hotel with airport shuttle service and a fitness center
Heartland Hotel Auckland Airport offers 141 accommodations with coffee/tea makers and hair dryers. Premium satellite television is provided.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 141 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite to eat at The Runway, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 5:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:30 AM.
The Runway - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • Secured, uncovered extended parking on site (NZD 8 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 10:30 AM for a fee: NZD 25 for adults and NZD 12.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Runway

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Handrails in stairways (96 centimetre high)
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 25 for adults and NZD 12.50 for children
  • Uncovered extended parking fee: NZD 8 per day
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland Auckland Airport
Heartland Auckland Airport Hotel
Heartland Hotel Auckland Airport
Heartland Hotel Auckland Airport Mangere
Ventura Hotel Mangere
Heartland Auckland Airport Mangere
Heartland Hotel Auckland Airport Mangere
Ventura Hotel Mangere
Heartland Auckland Auckland
Heartland Hotel Auckland Airport Hotel

Heartland Hotel Auckland Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 797 out of 1367 reviews
Rating 8 - Good. 399 out of 1367 reviews
Rating 6 - Okay. 111 out of 1367 reviews
Rating 4 - Poor. 33 out of 1367 reviews
Rating 2 - Terrible. 27 out of 1367 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shahil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome assistance and service. Especially for older travellers. Great service, great help.
Stayed 1 night in Jan 2025

8/10 Good

Jagruti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious, but ac takes a while to cool room, no heater. The shower curtain was short for bath tub. bathroom was ok. Beds are ok.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to make my stay the best possible. The room service food was excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Anine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service with quick and easy check in/out
Stayed 1 night in Jan 2025

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a no frills hotel with a great price that is very convenient to the airport. Clean rooms, friendly staff, and a pretty good restaurant. The shuttle bus was easy and we were able to pay for a late checkout that saved us two extra hours at the airport the next day.
Stayed 1 night in Jan 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the food and the service.
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we needed after nearly 24 hours in transit. Comfy bed, and a quiet dark room. Just wonderful.
Stayed 1 night in Jan 2025

10/10 Excellent

Yigit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean property and friendly and helpful staff
Stayed 1 night in Jan 2025

10/10 Excellent

JoAnna

Stayed 1 night in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very quiet Room service was prompt & friendly
Stayed 1 night in Jan 2025

8/10 Good

Anping

Stayed 1 night in Jan 2025

2/10 Terrible

Matthew, Palmerston North

Travelled with family and small children
Disliked: Staff & service
I made a mistake and booked the wrong night (long story) - got off our flight, got to the hotel at 2am, booking was for the next day - apparently they were fully booked, I had 2 kids in the car and no where to sleep - and they wouldn't refund us.
Stayed 1 night in Jan 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Theodore

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
8 minutes from the airport…picked up and returned via hotel shuttle. Rooms clean and staff was friendly. Nice stay!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Airport Location
Great place to stay near airport. We stayed twice for our flights in and out of Auckland. The staff was friendly and accommodating. It was nice to have a restaurant and bar on site. We had a room with a walkout deck, which was lovely.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay and there was helpful service.
Stayed 1 night in Dec 2024

10/10 Excellent

Doris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything great staff
Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well situated for the airport with shuttle include. The only issue we had was no hot water in the shower.
Stayed 1 night in Jan 2025

6/10 Okay

Colin

Stayed 1 night in Dec 2024

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are just wonderful! Very helpful, always smiling and we were well looked after. We were travelling with 2 elderly people and they just went out of their way to be helpful. We will stay there again, that's for sure.
Stayed 1 night in Dec 2024