Bilbao aparthotel in Santutxu with a 24-hour health club and a rooftop terrace
Apartamentos Turisticos Atxuri offers 49 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.
Recreational amenities at the aparthotel include a 24-hour health club.
Make yourself at home in one of the 49 guestrooms, featuring kitchens with refrigerators and ovens. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as separate sitting areas and microwaves.
Enjoy recreation amenities such as a 24-hour health club or take in the view from a rooftop terrace. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Languages
English, French, Spanish
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 20.00 per accommodation, per night, plus a deposit of EUR 20.00 per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 300 per accommodation, per stay (for guests under 30 years old)
We have included all charges provided to us by the property.
The listed general deposit applies only on weekends.
Optional extras
Self parking fee: EUR 16 per night
Pet deposit: EUR 20.00 per night
Pet fee: EUR 20.00 per accommodation, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Apartamentos Turisticos Atxuri
Apartamentos Turisticos Atxuri Apartment
Apartamentos Turisticos Atxuri Apartment Bilbao
Apartamentos Turisticos Atxuri Bilbao
Apartamentos Turisticos Atxur
Apartamentos Turisticos Atxuri Bilbao
Apartamentos Turisticos Atxuri Aparthotel
Apartamentos Turisticos Atxuri Aparthotel Bilbao
Apartamentos Turisticos Atxuri Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 76 out of 295 reviews" "
10 - Excellent
76
Rating 8 - Good. 131 out of 295 reviews" "
8 - Good
131
Rating 6 - Okay. 61 out of 295 reviews" "
6 - Okay
61
Rating 4 - Poor. 22 out of 295 reviews" "
4 - Poor
22
Rating 2 - Terrible. 5 out of 295 reviews" "
2 - Terrible
5
8.0/10
Cleanliness
7.4/10
Staff & service
7.2/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Gustavo, wellington
Travelled with family and small children
17 May 2024
Liked: Cleanliness
No hay instrucciones para la lavadora , nunca hay nadie en el edificio entonces uno debe comunicarse por un chat y el fin de semana nunca contestaron
Gustavo
Stayed 7 nights in May 2024
8/10 Good
Simen
Travelled with family
17 May 2024
Liked: Cleanliness, room comfort
Great apartments with a short walk to the old city
Great apartments with the basics you need to prepare meals, dishwasher and washing machine. Extra towels, hygiene and cleaning products was provided. Only thing that was an issue was quality and range of wifi network. Was only available close to entrance.
But other than that . Amazing Service provided before our late arrival. Great standard of the apparment and accessories that was provided. Walking distance beautiful Old town of Bilbao, Museums, restaurants etc.
Apartment spacious. Very hot. No air-conditioning. Clean but at first glance. Floors not so clean. Dust on top of fridge etc. Chair fabric badly worn and coming apart. Set up confusing as one lift then a corridor to another lift. Garage convenient €15/night. Staff very friendly. Short walk to old town down a ateep hill.
Spacious, location is convenient. We had a good experience. I would recommend though, instalment of air conditioning.
Aimara
Stayed 2 nights in Jul 2022
6/10 Okay
Shraddha
18 Jul 2022
Liked: Cleanliness
Disliked: Property conditions & facilities
Shraddha
Stayed 1 night in Jul 2022
10/10 Excellent
Carlos
9 Jul 2022
Carlos
Stayed 3 nights in Jul 2022
10/10 Excellent
Kevin
Travelled with group
22 Jun 2022
Liked: Cleanliness, room comfort
Clean & comfortable apartments, good location
Clean and comfortable apartment accommodation (my apartment matched the photos show) just a few minutes walk from the Casco Viejo old town area and 15-20 minutes walk from central Bilbao.
The receptionist was friendly and no problems were encountered during my 3 night stay. Air conditioning (or some sort of fans!) would have been nice as the temperature hit the mid 40s during a heatwave.
Walking to the apartments involves a short uphill walk but if you don't fancy this catch the Bilbobus 77 or 40 from stops in the city centre and around the old town (0.66€ when using a Barik travel card).
Would happily stay here again.
Kevin
Stayed 3 nights in Jun 2022
8/10 Good
Verified traveller
Business traveller
1 Mar 2022
Liked: Cleanliness
Thank you, Edgar! (Gracias, Edgar!)
Stay was great. I was late checking in. I arrived at the hotel at around 11PM. Receptionist was no longer there, but Edgar picked up the phone and helped me get to the parking and to my apartment. Edgar is a great guy.
Verified traveller
Stayed 3 nights in Feb 2022
10/10 Excellent
Julie
Travelled with family
15 Feb 2022
Liked: Cleanliness, room comfort
Good place with a couple of niggles
Helpful staff and clean. The double bed was really uncomfortable and had old springs which creaked with every move. The toilet didn’t flush with the press button so we just took the lid off. We didn’t have spare time to get this fixed.
Apart-hotel. Location was not bad, but a bit farther from the restaurants and shopping and museums than I would have liked. Still walking distance, but through a rough section of town. The building was clean, but the apartment was showing its age. All of the furniture was IKEA type and old, not the most comfortable. Appliances were older also and no dishwasher. Overall is was ok. The price could be a bit better given the conditions and distance from city centre.
Laura
Stayed 3 nights in Dec 2019
4/10 Poor
Verified traveller
Travelled with partner
16 Sept 2019
Disliked: Staff & service, amenities
They told us that check in was 3pm we arrived at 3pm and had to wait around until nearly 4pm to check in.
Verified traveller
Stayed 1 night in Sep 2019
6/10 Okay
Bruno
25 Jul 2019
Liked: Cleanliness, staff & service
Bruno
Stayed 1 night in Jul 2019
6/10 Okay
Verified traveller
Travelled with family
24 Jun 2019
Liked: Cleanliness
Air conditioner wasn’t working and the bed was uncomfortable.