Heritage Inn Hotel & Convention Centre Pincher Creek

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Inn Hotel & Convention Centre Pincher Creek

Front of property - evening/night
Indoor pool
Mini-refrigerator
Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Gym
  • Pool
  • Breakfast available

Explore the area

Map
919 Waterton Avenue Hwy #6, Pincher Creek, AB, T0K1W0
  • Pincher Creek Library
    8 min walk
  • Pincher Creek Golf Club
    9 min walk
  • Central Park
    12 min walk

Room options

Deluxe Room, 2 Queen Beds (Elite Double Queen)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Standard Double Queen)

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 33.9 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Single Beds

  • 52.9 sq m
  • Sleeps 6
  • 2 Twin Beds

Similar properties

About the area

Pincher Creek

With a stay at Heritage Inn Hotel & Convention Centre Pincher Creek in Pincher Creek, you'll be 0.7 mi (1.1 km) from Kootenai Brown Pioneer Village and 9.5 mi (15.3 km) from Heritage Acres Farm Museum. .This hotel is 25.5 mi (41 km) from Bellevue Underground Mine and 26.4 mi (42.5 km) from Frank Slide.

What's nearby

  • Pincher Creek Golf Club - 9 min walk
  • Central Park - 12 min walk
  • Kootenai Brown Pioneer Village - 14 min walk
  • Pincher Creek Health Centre - 3 min drive
  • Heritage Acres Farm Museum - 16 min drive

Getting around

  • Lethbridge, AB (YQL-Lethbridge County) - 77 min drive

Restaurants

  • ‪Bear Grass Bistro - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Boston Pizza - ‬3 min drive
  • ‪Dq Grill & Chill - ‬3 min drive
  • ‪Subway - ‬9 min walk

About this property

Heritage Inn Hotel & Convention Centre Pincher Creek

Pet-friendly hotel with free parking connected to the convention center in Pincher Creek
Heritage Inn Hotel & Convention Centre Pincher Creek offers 77 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Stay in one of 77 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at Seasons Cafe & Eatery, a restaurant which specializes in American cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Breakfast is available daily for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 2 meeting rooms. Free self parking is available onsite.
Breakfast is available for a surcharge each morning.
Seasons Cafe & Eatery - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Cactus Parrot Lounge - This bar serves light fare only.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee daily
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Seasons Cafe & Eatery
  • Cactus Parrot Lounge

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from December 26 2024 to December 26 2024 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Heritage Inn
Heritage Inn Pincher Creek
Heritage Pincher Creek
Pincher Creek Heritage Inn
Heritage Hotel Pincher Creek
Heritage Inn In Pincher Creek Alberta
Heritage Inn Hotel Pincher Creek
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Pincher Creek Hotel

Heritage Inn Hotel & Convention Centre Pincher Creek Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 324 out of 939 reviews" "
Rating 8 - Good. 359 out of 939 reviews" "
Rating 6 - Okay. 166 out of 939 reviews" "
Rating 4 - Poor. 60 out of 939 reviews" "
Rating 2 - Terrible. 30 out of 939 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Johanne

Liked: Cleanliness
Stayed 3 nights in Sep 2024

6/10 Okay

Gurasees

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Wen

Stayed 1 night in Aug 2024

8/10 Good

Ted

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was hiking in Waterton Park and I liked the convenience of it being on the highway to the park. It was quiet, the parking was excellent, and the staff were very helpful. The restaurant staff were very accommodating too.
Stayed 3 nights in Sep 2024

6/10 Okay

Tracy

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
I waited at the front desk for 20 minutes before someone would check me in
Stayed 2 nights in Jul 2024

6/10 Okay

Walter

Stayed 1 night in Aug 2024

10/10 Excellent

John, Duchess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Sep 2024

2/10 Terrible

Donna, Calgary

Disliked: Cleanliness, property conditions & facilities
TV wasn’t working. Staff had to reset it. A/C was difficult to program. Ended unplugging from the wall. Huge hotel but nearly no one there and yet it ‘appeared’ the only available room was a 2 bath suite at a slightly pricier rate. Had to wait till someone showed up at lobby reception to check us in. Hmmmm.
Stayed 1 night in Sep 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Socorro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Good amenities
Stayed 1 night in Aug 2024

6/10 Okay

NANCY

Very slow check in. Booked online. Do they not have all my info from the booking that they have to re type again? And mold in shower. Easy clean and fix
Stayed 2 nights in Aug 2024

8/10 Good

Randall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and neutral upgrades were nice. Beds were comfortable. Some damage to bathroom sink. Bathtub a bit slippery so put down a towel while showering. Convenient to Waterton. Groceries and dining options nearby. Staff were pleasant.
Stayed 1 night in Aug 2024

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, food is good, staff is great. Building and rooms are clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and amenity’s
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold Pool
Tried this place out for a long weekend in Waterton. Room was clean, beds comfortable. Ice machine was behind front desk. Didnt use the restaurant but would have been very convenient. We hsd read reviews about the cold pool-should have listened. It was extremely cold, unable to enjoy with our children. Hot tub was broken. Pool area itself was great and would have so much potential if the pool was heated! For our family, kiddos love to swim, but would hesitate coming back here because of the cold pool
Stayed 3 nights in Jun 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
The place is good. My only concern is that the pool lights had fallen out of their place and were hangin in the pool. Besides being a safety hazard this could also be an electical hazard. It needs to be addressed immediately.
Stayed 4 nights in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was easy to find! When we enter of course the old smell of the building. Staff were nice, the location is quiet. In the room when the washroom faucet was opened at the other room beside, you will heard it and so loud if you are sleeping and someone open a faucet at the next room definitely you will be awake. Our bed is okay but the floor the carpet was not vacuum there were chips around the floor, even the washroom was not properly clean there were lots of hair specially at the back of the door, and top of the toilet cover is dusty and have hairs too. But anyways we enjoy the stay and may be its just minor things that we noticed but it can be easily to improve and make it better someday!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ferdinand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Shelly

Travelled with family
Liked: Cleanliness
This hotel is also a lounge and a casino. The rooms were clean and comfortable, but the hotel tried to bill me three times the price of the first room for our second room, saying we booked it later. we reserved both rooms at the same time and challenged them, and they finally reduced the rate to what my Expedia reservation stated. Wont stay here again.
Stayed 1 night in Aug 2024

2/10 Terrible

Shannon

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I have stayed at many hotels- including another in Pincher Creek. This was without a doubt the worst front desk experience I have ever had. Lets start with checkin: there was none of the courtesy or information one usually gets. No “ you can find the wifi password here, our restaurant hours are this, our pool hours are this, ect. “. Just nothing. We did find the pool - only to discover you need to get a key at the front desk to open it. So off we go to get a key. Then once at the pool find out theres no towels- you need to get them at the front desk. Suggestion- maybe when someone is getting the key tell them and offer towels if needed. The towels by the way are slightly larger than a hand towel. Then there’s the advertised hot tub- good sized, lots of jets- but no way to turn them on. Back to the front desk to report and are told “we dont turn the jets on unless a maintenance person is here because it makes it cold”. What????? So- not a hot tub, just a hot bath. The room: the darkest , dingiest I can imagine. One small lamp in between both beds is only light . The toilet would only flush if you hold the handle down for 8 seconds. In fairness there are much nicer rooms- we saw them being cleaned and hotel had vacancy so not sure if it’s because we booked through Expedia? The worst though- checkout. I told him (same guy throughout all of this)-he never asked how our stay was- and he clearly couldn’t have cared less. Said not a word. My advice: spend more and stay at Ramada
Stayed 2 nights in Aug 2024