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Hotel Dene & Conference Centre

3.5 star property

Photo gallery for Hotel Dene & Conference Centre

Standard Room, 2 Queen Beds
Reception
King Suite | Living area
Exterior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

Map
Highway 28 and Range Road 423, Cold Lake, AB, T9M 1P5
  • Casino Dene
    ‪3 min walk‬
  • Cold Lake Energy Centre
    ‪12 min drive‬
  • Cold Lake Marina
    ‪15 min drive‬

Room options

View all photos for King Suite

King Suite

King Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

Standard King

Standard King

  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

North America

What's nearby

  • Casino Dene - 3 min walk - 0.3 km
  • Cold Lake Energy Centre - 12 min drive - 12.9 km
  • Kinosoo Beach - 15 min drive - 16.3 km
  • Cold Lake Marina - 15 min drive - 16.2 km
  • Cold Lake Provincial Park - 16 min drive - 14.9 km

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬7 min drive
  • ‪Sawmill Prime Rib & Steakhouse - ‬7 min drive
  • ‪O2's Tap House & Grill - ‬7 min drive
  • ‪A&W Restaurant - ‬8 min drive

About this property

Hotel Dene & Conference Centre

Hotel Dene & Conference Centre offers 120 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Smart televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 14 years old are not allowed in the fitness facility without adult supervision.

Stay in one of 120 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
You can enjoy a meal at BirchBark Bistro serving the guests of Hotel Dene & Conference Centre, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning.
BirchBark Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BirchBark Bistro

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 11:00 PM to 7:00 AM

Renovations and closures

The property will be renovating from January 16 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Children under 14 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Courtyard Marriott Cold Lake Hotel
Courtyard Marriott Cold Lake
Courtyard By Marriott Cold Lake Alberta
Courtyard Cold Lake
Hotel Dene Conference Center
Dene & Conference Centre Cold
Courtyard by Marriott Cold Lake
Hotel Dene & Conference Centre Hotel
Hotel Dene & Conference Centre Cold Lake
Hotel Dene & Conference Centre Hotel Cold Lake

Hotel Dene & Conference Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 253 out of 438 reviews
Rating 8 - Good. 122 out of 438 reviews
Rating 6 - Okay. 24 out of 438 reviews
Rating 4 - Poor. 18 out of 438 reviews
Rating 2 - Terrible. 21 out of 438 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never going to stay here again! Elevators stink like pure poop. Too bad tho, because I like to support First Nation businesses. But this was horrible.
Stayed 1 night in Dec 2024

10/10 Excellent

Eugena

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good thanks to page for being special,ur doing a good job keep it up
Stayed 1 night in Dec 2024

10/10 Excellent

brylee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice, great staff, and includes breakfast. They also have a pool and gym which is an added benefit. All for a decent price. A bit of an inconvenient location for some people but it worked well for me while I was in the area for work. The restaurant at the casino had good food.
Stayed 4 nights in Nov 2024

2/10 Terrible

Marmie

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Nicole

Sorry not sorry
The damage deposit was a little to high at this hotel. It took 5 days to get credit back on my card. Otherwise everything was good. I would not consider staying there again, too bad that was always my first choice. The damaged deposit killed it for me.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy excess, paling was good
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Business traveller
Liked: Amenities
Clean and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Donny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dustin

Travelled with partner
Liked: Amenities
The rooms are absolutely beautiful
Stayed 1 night in Oct 2024

2/10 Terrible

Sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Absolutely atrocious smell in the hallway on 4th and the elevators. To the point of gagging and eyes watering in the area. Requested staff look into the smell and never received any follow up in addition to the smell being beyond noticeable.
Stayed 2 nights in Oct 2024

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As charged for my room through Hotels and the hote
I was charged for my room through Hotels Aoo, only to find the hotel also charged me for the room $30.00 less then hotels.com. I finally got a credit from the hotel but my understanding is that Hotels App is supposed to be less money???????
Stayed 1 night in Sep 2024

10/10 Excellent

Marcel, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, Paige is the absolute best
Stayed 1 night in Oct 2024

10/10 Excellent

Gale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ability. Well run. Pleasant. Clean and modern.
Stayed 1 night in Sep 2024

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Angela

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Eugene

Stayed 1 night in Sep 2024

10/10 Excellent

Jackie

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish our room had windows that opened or a small balcony. Perhaps other rooms did. We werent in the hotel much aside from sleeping and later evenings (hence wanting a balcony). Otherwise, clean, located near a casino if that is your thing, but not walkable to local city. Need to drive to Cold Lake
Stayed 2 nights in Jul 2024

4/10 Poor

Amanda

Travelled with family, Travelled with pets
Disliked: Amenities, property conditions & facilities
Ok stay but won’t be back. We were in town for an event in the Northern part of cold Lake. I booked this hotel specifically because they are both pet friendly & have a pool. Most hotels in Cold Lake only offer one & we were travelling with our dog. This hotel is located South of Cold Lake, so it added more time & gas to our drive, it was also substantially more expensive than my other options. Fair enough, I wanted a pool & a pet friendly hotel. I’ll pay to have both. We checked in late after a long drive from Calgary and unpacked. Only to find out the pool was indefinitely closed to do a maintenance issue. I completely understand it’s not the hotels fault. It’s out of their control. I would have preferred to know this when booking online. I would have booked a hotel closer to our final destination that was cheaper. When I told the front desk staff, she was kind of abrasive and said she couldn’t do anything and I’d have to speak to a manager. The next morning I spoke to a manager, a woman who gave me a big story about what happened with the pool but didn’t seem willing to compensate me for the extra amenities I had paid for but they weren’t able to deliver on. Another manager overheard and quickly came over right away to give me a discount. I was very impressed with his kindness, understanding and excellent customer service skills. He was wonderful and was able to give me a small discount. I’m appreciative for that, but I won’t pay that much to stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome time Airshow Weekend
Always a great stay at Hotel Deni, great rates, top quality rooms, clean rooms, friendly staff, decent breakfast.
Stayed 2 nights in Jul 2024