It was a brief stay for a wake and funeral so I was simply looking for a bed, wifi and television. Check in was extremely slow because it was the desk agent's first day. The television didnt work, so I reported it to front desk. Said he'd be up to check it. Waited 45 mins; he never showed. Many guest reviews report unresolved broken appliances.
Decided to head to fitness room. Exercise unit's integrated TV also didnt work. Went to grab a water from the fitness room. The cup dispenser was empty.
Finished my workout and returned to front desk to report the broken tv again. Same desk agent, who Id reported the television not working about an hour earlier, seemed to have absolutely no recollection Id reported it previously. It was truly bizarre. In any event, he accompanied me back to the room and confirmed the television was not working. Offered to relocate me. Since it was now 10pm, Id already settled in and I had a funeral to attend in the AM, I politely declined. He offered IHG "points", when I had declined to register for IHG points when I checked in with him a few hours earlier. Id have accepted a modest credit and been content, but points would do nothing for me. Told him Id resort to my cellphone and Netflix. He said okay, as though that were appropriate resolution.
Plugged my phone's charger into bedside table charging port. It too was broken. Awoken all night long by loud banging. Thankfully, it was only a one-night stay. One night too many.