2/10 Terrible
JAYNE
Travelled with family
30 Nov 2024
We had two rooms for three nights - including Thanksgiving - so we could attend the CU v. OSU football game on Black Friday. Check-in was lovely and our rooms were very nice… until
The hotel was overrun with hockey families for an apparent tournament nearby. I love hockey,
But I was definitely NOT happy to have
Children running, wrestling, and playing hockey in the lobby. They were banging on the lobby piano so loudly that one of the check-in associates had to excuse himself from the current guest checking in to tell the children to stop. Not because their parents weren’t anywhere close, but because the parents apparently assumed the other non-hockey adults would babysit for them. The parents setup crock pots, roasters and tons of
Other food on every Flat surface in the lobby - really GROSS! And the noise level was deafening. My daughter had to leave her room after 10 PM to tell The boys in the hallway to quit playing Hockey because People were trying to sleep. We complained to management - who shrugged it off as if it was totally ok. NOT OK!
JAYNE
Stayed 3 nights in Nov 2024