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Synergy Broadbeach

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Synergy Broadbeach

Property grounds
Outdoor pool, pool loungers
3 Bedroom Apartment | View from room
Property entrance
Aerial view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Washer
    Washer
  • Parking included
    Parking included
  • Pool
    Pool
  • Barbecue grill
    Barbecue grill
  • Kitchen
    Kitchen

Explore the area

Map
2729 Gold Coast Highway, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    3 min walk
  • The Oasis
    5 min walk
  • Broadbeach Beach
    7 min walk
  • Surfers Paradise, QLD (SFP)
    8 min drive

Room options

View all photos for 1 Bedroom

Flat-screen TV

1 Bedroom

  • 80 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Hinterland

Terrace/patio

2 Bedroom Hinterland

  • 87 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Ocean View

View from room

1 Bedroom Ocean View

  • 80 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment, 2 Bedrooms, Ocean View

Full-sized fridge, microwave, oven, stovetop

Superior Apartment, 2 Bedrooms, Ocean View

  • 105 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Hinterland

Flat-screen TV

1 Bedroom Hinterland

  • 49 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | In-room dining

2 Bedroom Apartment

  • 90.0 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Apartment

In-room safe, individually decorated, individually furnished

3 Bedroom Apartment

  • 140 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed and 4 Twin Beds

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includes taxes & fees
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About the area

Gold Coast

With a stay at Synergy Broadbeach in Gold Coast (Broadbeach), you'll be a 3-minute walk from Gold Coast Convention and Exhibition Centre and 7 minutes by foot from The Star Gold Coast. .This luxury aparthotel is 0.7 mi (1.1 km) from Pacific Fair Shopping Centre and 2.2 mi (3.6 km) from Cavill Avenue.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • Gold Coast Convention and Exhibition Centre - 3 min walk - 0.3 km
  • The Oasis - 5 min walk - 0.5 km
  • The Star Gold Coast - 7 min walk - 0.6 km
  • Pacific Fair Shopping Centre - 13 min walk - 1.1 km
  • Cavill Avenue - 5 min drive - 3.7 km

Getting around

  • Broadbeach South Light Rail Station - 12 min walk
  • Varsity Lakes Station - 17 min drive
  • Coolangatta Airport (OOL) - 35 min drive

Restaurants

  • ‪Double Zero - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Koi Dining & Lounge Bar - ‬4 min walk
  • ‪Boonchu Thai Food - ‬4 min walk
  • ‪O Me Ly Vietnamese Restaurant & Cafe - ‬2 min walk

About this property

Synergy Broadbeach

Luxury Gold Coast aparthotel in Broadbeach with free parking
Synergy Broadbeach offers 65 air-conditioned accommodations with washers/dryers and safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 65 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and microwaves, and housekeeping is provided on request.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Featured amenities include luggage storage, laundry facilities, and an elevator. Free self parking is available onsite.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • A hot tub

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Coffee/tea maker
  • Freezer
  • Toaster

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Living room
  • Dining room

Entertainment

  • Flat-screen TV

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue
  • Garden

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Vending machine
  • Change of towels (on request)

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 65 rooms
  • Built in 2015
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.95 percent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Saturday (9:00 AM - 3:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property's weekend reception hours are 8:30 AM-3 PM Saturday and 8:30 AM-1 PM Sunday.
A 2.95% credit card surcharge will apply to all Hotel Collect bookings made with American Express.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 2.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Synergy Broadbeach Apartment
Synergy Broadbeach
Synergy Broadbeach Aparthotel
Synergy Broadbeach Broadbeach
Synergy Broadbeach Aparthotel Broadbeach

Synergy Broadbeach Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 521 out of 976 reviews" "
Rating 8 - Good. 336 out of 976 reviews" "
Rating 6 - Okay. 75 out of 976 reviews" "
Rating 4 - Poor. 23 out of 976 reviews" "
Rating 2 - Terrible. 21 out of 976 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Angela Skye

Travelled with family
Disliked: Amenities
Disappointing Stay Our stay was quite underwhelming. The fire alarm didn’t work, and the kitchenware was poor – only one salad server, a pot too small for family meals, and a burnt-out saucepan on arrival. The wobbly dining table made it impossible to eat comfortably. The beds and pillows were awful, leaving us with sore necks and bad sleep, and the “king” bed turned out to be a queen. With only three lounge chairs, one of us had to sit on the floor. The pool was cloudy, full of debris, and closed from 7 am to 3 pm due to painting, leaving our kids with no access during the day. We also found small flies in the bathroom. The only positive was the ocean view and the convenient location in Broadbeach.
Stayed 7 nights in Sep 2024

8/10 Good

Lynette

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The location was good with transport nearby. Restaurants nearby are great. Roomy unit with great views. Unfortunately the bed in the main bedroom was substandard. Overall cleaning was ok but finding toenails on the lounge and carpet was very disconcerting. Toilet paper and bin liners also very low quality.
Stayed 7 nights in Aug 2024

4/10 Poor

Ekin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent except checking in process, that one had to physically show up in a very tight time frame.
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Happy with property and location.
Stayed 3 nights in Aug 2024

2/10 Terrible

Amelia

Stayed 3 nights in Aug 2024

8/10 Good

Blair

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We could see and here ocean Tram at 50 mtr walk Bus station 2 minutes walk to new border
Stayed 3 nights in Aug 2024

6/10 Okay

Carole

Travelled with family
The room could of been cleaner. Found things under beds. Dishes were not washed properly. great location
Stayed 8 nights in Aug 2024

10/10 Excellent

Nicki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot, I did mess seeing the sea. We’re were close to pacific fair, oasis and the tram. Didn’t notice any noise at night which is amazing. Pool area was nice but did not use it. There was also a gym. Staff were nice. Parking was easy. Apartment had everything we needed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sam

Stayed 3 nights in Aug 2024

10/10 Excellent

serena

Liked: Cleanliness, property conditions & facilities
Location excellent staff helpful
Stayed 8 nights in Jul 2024

10/10 Excellent

Harrylall

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

brooklyn

Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, room comfort
Enjoyable stay
Great location, close to public transport, restaurants. Spacious apartment
Stayed 4 nights in Jul 2024

10/10 Excellent

Zhengyan

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay. Close tp Pacific Fair shopping centre.
Stayed 3 nights in Jul 2024

10/10 Excellent

paulina

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service and loved my bright airy apartment and so close to beach and shops.
Stayed 5 nights in Jul 2024

8/10 Good

Christine

Liked: Cleanliness
Stayed 14 nights in Jul 2024

2/10 Terrible

prashanth

Disliked: Property conditions & facilities
Disappointing Experience Our recent stay at Synergy Broadbeach was highly disappointing. The room lacked essential kitchen utilities, providing only two bowls and no proper kitchen setup. This severely hindered our ability to prepare meals comfortably. Adding to our discomfort was a persistent noise issue originating from the main door area, resembling the sound of a plane. Closing the door amplified this noise to an unbearable level, making it nearly impossible to sleep peacefully on our first night. Despite our attempts to mitigate the noise by placing towels and clothes under the door on subsequent nights, the disturbance persisted throughout our entire three-night stay. Overall, our experience at Synergy Broadbeach was one of the worst we've encountered. The lack of basic kitchen amenities and the ongoing noise problem significantly detracted from our stay's enjoyment and relaxation. Regrettably, we cannot recommend Synergy Broadbeach based on our recent experience. Potential guests should be aware of these shortcomings when considering this accommodation option.
Stayed 4 nights in Jul 2024

6/10 Okay

Manmohan

Stayed 5 nights in Jul 2024

8/10 Good

Ashni

Stayed 7 nights in Jul 2024

8/10 Good

samantha

Business traveller
Liked: Cleanliness, property conditions & facilities
It was close to the convention centre
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Stayed 6 nights in Jul 2024

8/10 Good

Natasha

Stayed 8 nights in Jul 2024

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Synergy is in excellent location easy access to public transport for exploring. Or just easy walking distance to local Cafes Bars Restaurants and Shopping. The Apartment is very comfortable with everything you need for an extended stay. Easy free parking. Did not use pool area but did see families enjoying it.
Stayed 3 nights in Jun 2024

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice stay. Upon check in we found the room was not the bedding configuration requested. Luckily, it was 4 pm, so I could go to reception and ask for a room with the correct booked configuration. They accomodated the change wothout a problem, thankyou Synergy staff. In saying that, this has happened to me a lot in the past on WOTIF at various buildings. This needs to be more accuratley controlled either by advertising the correct items or the hotels booking team need to follow the booking request more accurately.
Stayed 3 nights in Jul 2024