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Best Western Plus Bourbonnais Hotel & Suites

2.5 star property

Photo gallery for Best Western Plus Bourbonnais Hotel & Suites

Reception
In-room safe, iron/ironing board, free cots/infant beds, free Internet
Fridge, microwave, coffee/tea maker
Lobby
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
62 Ken Hayes Dr, Bourbonnais, IL, 60914
  • Northfield Square Mall
    ‪1 min walk‬
  • Olivet Nazarene University
    ‪7 min drive‬
  • Perry Farm Park
    ‪8 min drive‬
  • Joliet, IL (JOT-Joliet Park District)
    ‪51 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free Internet

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free Internet

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free cots/infant beds, free Internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

In-room safe, iron/ironing board, free cots/infant beds, free Internet

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free Internet

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free Internet

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Standard Room, 1 Queen Bed

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About the area

Bourbonnais

Located in Bourbonnais, Best Western Plus Bourbonnais Hotel & Suites is a 1-minute drive from Northfield Square Mall and 7 minutes from Olivet Nazarene University. .This hotel is 8.2 mi (13.1 km) from Kankakee Community College and 8.3 mi (13.3 km) from Kankakee River State Park.

What's nearby

  • Northfield Square Mall - 1 min walk - 0.1 km
  • Olivet Nazarene University - 7 min drive - 5.2 km
  • B. Harley Bradley House - 9 min drive - 8.4 km
  • Kankakee Community College - 14 min drive - 13.2 km
  • Kankakee River State Park - 16 min drive - 13.4 km

Getting around

  • Kankakee Station - 14 min drive
  • Chicago Midway Airport (MDW) - 66 min drive

Restaurants

  • ‪Culver's - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪McDonald's - ‬4 min drive

About this property

Best Western Plus Bourbonnais Hotel & Suites

Hotel with free breakfast, steps from Northfield Square Mall
Best Western Plus Bourbonnais Hotel & Suites offers 102 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

46-inch flat-screen televisions come with premium cable channels and pay movies. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 102 air-conditioned rooms featuring refrigerators and microwaves. 46-inch flat-screen televisions are provided, with cable programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a banquet hall and a vending machine.
Enjoy a satisfying meal at Bourbon Creek Kitchen serving guests of Best Western Plus Bourbonnais Hotel & Suites. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bourbonnais? This hotel has 2519 square feet (234 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.
Bourbon Creek Kitchen - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free Internet access
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Bourbon Creek Kitchen

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • Conference space (2519 square feet)
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 102
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges USD 100.00 for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 40 lbs per pet

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 100.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Holiday Inn Express Bourbonnais
Holiday Inn Express Hotel Bourbonnais
Holiday Inn Express Bourbonnais Hotel
Holiday Inn Express Suites Bourbonnais
Best Plus Bourbonnais & Suites
Holiday Inn Express Suites Bourbonnais
Best Western Plus Bourbonnais Hotel & Suites Hotel
Best Western Plus Bourbonnais Hotel & Suites Bourbonnais
Best Western Plus Bourbonnais Hotel & Suites Hotel Bourbonnais

Best Western Plus Bourbonnais Hotel & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 214 out of 391 reviews
Rating 8 - Good. 77 out of 391 reviews
Rating 6 - Okay. 44 out of 391 reviews
Rating 4 - Poor. 32 out of 391 reviews
Rating 2 - Terrible. 24 out of 391 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Travelled with pets
Liked: Cleanliness, amenities
coffeemaker isn't work
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Tiara

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here twice and both times the pool was out of service! Sheets had mold on them!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
As usual I enjoyed my overnight stay. this establishment is clean and attractive, close to Cracker Barrel and to the I-57. It was quiet, and appreciated the spacious room. Plenty of parking. Breakfast was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Sherita

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

john, Doral

Business traveller
Disliked: Staff & service
Room could do with being updated. Lighting in bathroom poor
Stayed 1 night in Nov 2024

2/10 Terrible

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
I was charged a $75 fee upon checking in. I was told I would receive this despite back once it was cleared and there was no damage or issues with my stay. I called both the hotel and the corporate number to no avail. I was told that the money was submitted to be returned back as there was no damage to the room. It’s been over a month I’ve yet to receive my $75 back. Please a credit card if you plan on staying here as you might have to dispute the charge.
Stayed 1 night in Sep 2024

8/10 Good

Lee Ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very nice experience. I'm rating a 4 instead of 5 as things were just not as they should be: carpet in hallway was worn and could be cleaned: shower curtain rod was bowed and there was no way to prevent the curtain from sliding toward the center and thus the floor was getting flooded, the body wash bottle was empty. That being said, the room was clean and comfortable. The breakfast was the best I have had in a long time in one of these hotels-- fresh, nicely prepared and seasoned, plentiful.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Charmian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well checking in to the hotel. Desk staff was friendly and helpful. Room was very comfortahle. Enjoyed our stay!
Stayed 1 night in Oct 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I had was they allow pets and I had to listen to someone’s dog barking for some time
Stayed 2 nights in Oct 2024

10/10 Excellent

Shannon

Staff was very friendly hotel room was very clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is safe and clean. Bed was very comfortable and breakfast was good. Staff were all very friendly and check in/out was quick and easy. Would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Felecia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay will rebook.room again
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Carpet and tile floors in need of a major cleaning. Bathtub was extremely slippery and looked worn out: ring around the tub and the nonslip things on the bottom were grey. I made the front desk and the maid aware of the tub situation and they did an extra good scrub which helped with the slipperiness but it still looked dirty probably due to age.
Stayed 6 nights in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean room, nice breakfast… would stop there any time I’m in the area
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathtub had mold growing near the faucet, dirty floors, sheets were stained
Stayed 2 nights in Sep 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not much around the area.
Stayed 4 nights in Sep 2024