4/10 Poor
Mary W.
29 Nov 2024
Disliked: Cleanliness
Didn't live up to expectations
The property manager was accommodating during the booking and check-in process. I requested an early check-in because we had tickets for a 5:00 pm show, and they made that happen for us. The location was great for the activities we had planned in the area. The disappointments all had to do with the unit itself. At over $400 a night, we weren't expecting uber fancy, but we were expecting clean and functional. Unfortunately, that's not what we got. The condo and its furnishings are worn and dirty...stained carpet, moldy caulking around the showers, leaky faucets and faucets with loose handles that didn't move between hot and cold, an ancient water heater that ran out of water after a couple of showers in a unit that holds 10 people, skillets with egg baked on, an old stained, saggy couch and chairs in the living room, window treatments that didn't block the lights from the parking lot, cheap bedding and pillows...the list goes on, but you get the idea. We would not recommend this particular unit. Maybe Thousand Hills has other, nicer options, but we won't be booking there again.
Mary W.
Stayed 3 nights in Nov 2024