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Hotel, restaurants and location are great - be wary though that it cost CHF150+ just to get to the front door once you have added up the parking in the previous town, taxis and trains - this is not communicated in advance by the hotel at the time of booking unfortunately.
The resort could not have been in a more beautiful setting staring at the Matterhorn. Conveniently located to walk or train to hiking locations. Staff was incredible
Status with Marriott (LTT), but my wife says this is the best hotel/resort that we have ever stayed at - and we have stayed at a quite a few JW's and St Regis Properties. I am not there yet but, its top 3.
By far the best ski-friendly hotel at which I’ve ever stayed! Good food, charming and helpful staff, and perched mid-mountain among ski slopes of Zermatt. Unbeatable!
This is me and my wife’s second time staying at this resort since 2019 and it is absolutely wonderful from staff members to the newly renovated guest room. We will definitely be back next time that we come to Switzerland.
Amazing! Perfect ski in and ski out location with great view of the Matterhorn! Restaurants were amazing and all the staff was very kind and attentive! Truly paradise!
It was a great stay and the property is fantastic. The only issue we had was with the ski instructor who arrived late to our lesson and they charged us more than what they were supposed to.
Fantastic luxury hotel to enjoy after a long hike through the alps - loved the view, the pool, the attention to detail and the friendly staff who made for a wonderful stay.
This was the best hotel I've ever stayed at. The location gave stunning views (especially in the outdoor pool), the service was superb with every staff member going above and beyond, and the food was amazing. Never been so sad to leave somewhere.
This is an amazing but expensive place to stay partway up the Gornergrat railway. Fabulous views of the Matterhorn, rooms, staff and pool/spa area. It’s just what we wanted as a special experience!
I first visited Zermatt 34 years ago and walked through Riffelalp before the current hotel was built. It’s just a perfect and unique location for an Alpine hotel and delivers true luxury while retaining a friendly and family like experience. I left yesterday and as usual I can’t wait to return.