4/10 Poor
Christen
24 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself wasn’t terrible, the front desk staff were pleasant, what I did not like however was when we checked in even though I had already paid for our stay we were told we had to put a $100 deposit down which is for any damages or smoking in the room that’s not allowed. While I understand the reason for it I was not aware of it before check in so if I didn’t have it on me I wouldn’t have been able to stay so if you plan on booking here know that you will have a deposit. They state it will be refunded the day you check out but it has been 2 days and has not been refunded back to my account. As far as the rest of the stay, the walls are thin we could hear everything, the soap dispensers in the showers weren't refilled, the tv would freeze every other frame and was very fuzzy and none of the outlets worked so our phones were not able to be charged the whole night. The bed wasn’t bad and the pillows were comfy. It served its purpose for our stay, but I will not be booking here again.
Christen
Stayed 1 night in Aug 2024