Copthorne Hotel Auckland City

4.0 star property

Photo gallery for Copthorne Hotel Auckland City

Superior 2 Double
Lobby
View from property
View from room
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
150 Anzac Avenue, Auckland, 1010
  • University of Auckland
    ‪1 min walk‬
  • Spark Arena
    ‪8 min walk‬
  • Auckland Domain
    ‪9 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

Superior Harbourview King

  • 22 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Superior King

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Accessible 1 King or 2 Doubles

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior 2 Double

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Auckland

With a stay at Copthorne Hotel Auckland City, you'll be centrally located in Auckland, steps from University of Auckland and 8 minutes by foot from Spark Arena. .This eco-certified hotel is 0.6 mi (1 km) from Queen Street Shopping District and 0.8 mi (1.2 km) from Auckland Ferry Terminal.

What's nearby

  • University of Auckland - 1 min walk
  • Spark Arena - 8 min walk
  • Queen Street Shopping District - 12 min walk
  • Auckland Ferry Terminal - 15 min walk
  • Sky Tower - 15 min walk

Getting around

  • The Strand Station - 9 min walk
  • Auckland Britomart Station - 11 min walk
  • Auckland Intl. Airport (AKL) - 25 min drive

Restaurants

  • ‪Old Government House - ‬4 min walk
  • ‪Tanpopo Ramen - ‬7 min walk
  • ‪The Northern Club - ‬6 min walk
  • ‪Hollywood Espresso Metro - ‬6 min walk
  • ‪Saigonz - ‬6 min walk

About this property

Copthorne Hotel Auckland City

Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour front desk
Copthorne Hotel Auckland City offers 106 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 106 guestrooms featuring refrigerators and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. This hotel also features a banquet hall and bike parking.
Enjoy a meal at Zoes for Breakfast, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Zoes for Breakfast - This restaurant specializes in local cuisine and serves breakfast only.
Zoes Bar - Onsite bar. Open daily.
Zoes for Dinner - This restaurant specializes in local cuisine and serves dinner only. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (NZD 30 per day)
  • Limited on-site parking
  • Off-site parking within 820 ft (NZD 30 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: NZD 35.00 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Zoes for Breakfast
  • Zoes Bar
  • Zoes for Dinner

Things to do

  • Bike parking

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 82
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 90
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch plasma TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Self parking fee: NZD 30 per day
  • Nearby parking fee: NZD 30 per day (820 ft away)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 123346e

We should mention

Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Copthorne Hotel Auckland City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 253 out of 1002 reviews
Rating 8 - Good. 443 out of 1002 reviews
Rating 6 - Okay. 196 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good for our short stay
Bit dated but clean and tidy
Stayed 1 night in Nov 2024

8/10 Good

Robert

Travelled with partner
Liked: Staff & service
The property need to improve the bathroom door to be lockable and hooks or rails to hand cloths. Air condition is a central unit and noisy.
Stayed 4 nights in Nov 2024

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Basic maintenance is missing, staff friendly, noisy next to trains but convenient for spark arena
Stayed 1 night in Nov 2024

8/10 Good

Felicia, Tauranga

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Jarran Neil

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 1 night in Nov 2024

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, housekeeping not doing a proper clean, leaving items from previous guest in the shower. Mini fridge not working.
Stayed 3 nights in Nov 2024

6/10 Okay

Colin

Travelled with partner
Liked: Cleanliness, staff & service
A bit hard to find with the trees obscuring the sign....otherwise, it was very clean and tidy inside. Beware of the $30 overnight parking fee.
Stayed 1 night in Nov 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise of small fridge at night time.
Stayed 1 night in Nov 2024

8/10 Good

Hayden

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Stayed 1 night in Nov 2024

8/10 Good

Craig

Stayed 1 night in Oct 2024

8/10 Good

Allison

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Lilnita

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Weston

Good for the price. Comfortable bed. Nice & central. Close to spark arena.
Stayed 1 night in Oct 2024

8/10 Good

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexei

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Travelled with family
Liked: Amenities
We enjoyed our stay at the Copthorne. The hotel is walking distance (@2k) to the pedestrian mall, ferries, and HOHO bus. The breakfast is more than adequate, the restaurant and bar were very good. The staff was always friendly and kind.
Stayed 2 nights in Oct 2024

6/10 Okay

Josh

Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

TIMM

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Standard of superior room a bit below par, rotten toilet room door frame ,rooms needs Paint ,can do better
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay in the city, convenient walking distance down to the waterfront and main hubs. Decent facilities and friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had to change rooms as pipe under basin was broken and water went straight to the floor.
Stayed 1 night in Oct 2024

10/10 Excellent

Kristyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for us, clean and tidy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharon

Travelled with family
Easy stay, lovely staff.
Stayed 1 night in Sep 2024

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, amenities
Nice place bit hard to get coffee and sugar etc from them as room for three people and only two coffee and four sugar in room and two towels both days maybe communication between desk and room cleaning staff could be better
Stayed 1 night in Sep 2024