6/10 Okay
Verified traveller
8 Sept 2024
Liked: Staff & service
20 year anniversary trip
The grounds were updated and very nice. The access to the beach, pool, patio, restaurant and bikes were excellent. They had just survived a hurricane so reconstruction was underway on several hotel rooms around our room. We had a ground level room on the far end of the hotel. It smelled musky like a camp smell. We stayed for 5 days and ended up coming home with the smell on all our things including the food we brought for snacks. We also now have respiratory issues from all the moisture in our room. The room looked very run down and carpets stained and smelled of urine. The dry wall in the bathroom was peeling and chipping and the shower head was old and sprayed unevenly. It soaked the floor outside the shower too because of how the door swung open. The room was truly beat up and should have been priced as a motel rate. We over payed for the quality of the room. We did however sleep well on the comfortable bed and pillows. The hotel staff at arrival were very nice and helpful. The food for breakfast, lunch and dinner were absolutely delicious. The pool area and patio and grounds were very nice. The 100’s section of the hotel needs major updating on the interior though and not worth $1500 for the five days. More like 100 a night. We also did not have a smart tv so no movie streaming for late night movies. Bummer!
Verified traveller
Stayed 5 nights in Aug 2024