The Buena Park Hotel & Suites

2.5 star property

Photo gallery for The Buena Park Hotel & Suites

Lobby
Exterior detail
Lobby sitting area
Standard Double Room
Exterior detail

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
Buena Park, CA
  • Medieval Times
    ‪2 min walk‬
  • Knott's Soak City Water Park
    ‪14 min walk‬
  • Knott's Berry Farm
    ‪14 min walk‬
  • Orange County, CA (SNA-John Wayne)
    ‪23 min drive‬

Room options

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Junior Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About the area

Buena Park

The Buena Park Hotel & Suites is centrally located in Buena Park, a 2-minute walk from Medieval Times and 14 minutes by foot from Knott's Soak City Water Park. .This hotel is 0.7 mi (1.1 km) from Knott's Berry Farm and 5.3 mi (8.6 km) from Hiltscher Park Trail.

What's nearby

  • Medieval Times - 2 min walk - 0.3 km
  • Knott's Soak City Water Park - 14 min walk - 1.2 km
  • Knott's Berry Farm - 14 min walk - 1.2 km
  • Buena Park Mall - 3 min drive - 2.2 km
  • Disneyland® Resort - 9 min drive - 10.4 km

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 9 min drive

Restaurants

  • ‪Porto's Bakery and Cafe - ‬3 min walk
  • ‪In-sīt Coffee - ‬8 min walk
  • ‪Medieval Times Dinner & Tournament - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪CGV Cinemas Buena Park - ‬7 min walk

About this property

The Buena Park Hotel & Suites

Hotel with free parking, steps from Medieval Times
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Buena Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 176 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Buena Park? This hotel has 1000 square feet (93 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 584 out of 1408 reviews
Rating 8 - Good. 224 out of 1408 reviews
Rating 6 - Okay. 234 out of 1408 reviews
Rating 4 - Poor. 153 out of 1408 reviews
Rating 2 - Terrible. 213 out of 1408 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rashad

Stayed 1 night in Dec 2024

6/10 Okay

Omar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this place for anybody. They are definitely housing the homeless. There was other people‘s hair in there even in the bed when you pull the sheets down. Had the funkiest odor smell and it smelled like drugs gave me an absolute nauseating headache, the lock on the front door only worked halfway the blinds to the window windows were taped together all in all I wouldn’t recommend anybody staying there and they are trash everywhere outside the doors in the common area and once again you could definitely tell that they were housing the homeless and they were everywhere outside. I was really afraid they were gonna break in my car. I had two nights booked there. I didn’t even last a whole half hour there.
Stayed 2 nights in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
There’s a lot of people who lives in the hotel; there was numerous rooms having gatherings late at night. Lot of noise. It wasn’t very clean either. The pictures don’t show you all the bad side to this hotel
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clothes thrown away
The place was called "hotel and suites" which I have no idea how that is possible. There are no suites and it is a MOTEL. The room was not clean and the sliding "door" between the bedroom and the bathroom was frosted glass and has a huge gap between the door and the frame. This means that you can hear and see everything on the other side of that door. the flooring they used looked exactly like plywood. Lastly and most importantly a bag of clothes was thrown away by whoever cleaned the room. They would not do anything to make it right. They just suggested that we go through a dumpster that was over flowing with trash and/or file a police report. They take no pride in their motel or support.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rashad

Stayed 1 night in Dec 2024

10/10 Excellent

Lambert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good Hotel for the price. Its a mile walk from Knotts Berry Farm. Medieval Times is across the street. And plenty of restaraunts within walking distance too. A good place to stay if you need it.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property canceled my reservation just a couple hours before check in
Stayed 1 night in Dec 2024

4/10 Poor

Chuyu

Stayed 1 night in Dec 2024

4/10 Poor

Alfredo

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Randy

Travelled with family
Disliked: Amenities
Gave more of a motel vibe, the room i was in was in a separate building in the back and when i say it was sketchy im not exaggerating. Definetly didnt feel safe. They had security walking around but the back area is dimly lit. Security isnt enough to feel safe
Stayed 2 nights in Dec 2024

10/10 Excellent

Arturo luis

Stayed 1 night in Dec 2024

10/10 Excellent

Wess, Honolulu

Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and property as well. Staff was super friendly and check in was quick and easy.
Stayed 1 night in Nov 2024

10/10 Excellent

Brianna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about it
Stayed 3 nights in Dec 2024

6/10 Okay

Jesse G

Travelled with family
Liked: Staff & service
There are lots of homeless and transient people that loiter and hang out in the area. It makes it uncomfortable and feels unsafe. The parking lot’s lighting is too dim.
Stayed 1 night in Dec 2024

8/10 Good

Karin

Travelled with family
It was clean but area was more of a party scene.
Stayed 2 nights in Dec 2024

2/10 Terrible

Albert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel look great on website. But when we got to our rooms, they were very musky. Our kids room had a leak in the bathroom feom the room above. And our room had roaches. Very bad experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Rashad

Stayed 1 night in Dec 2024

2/10 Terrible

Munguh

I didn't stay here because the customer seevice representative was very rude during check in
Stayed 4 nights in Dec 2024

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Christel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare Check In
The hotel charged me twice for security deposit and then told me I would have to wait for my bank to release the funds. It was their error because they put me in a room that was occupied by a guest and then had to reassign me a room. The receptionist acted like I had no reason to be upset after walking in on another guest. Never again!
Stayed 1 night in Dec 2024

2/10 Terrible

Miguel, Hayward

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible I highly don’t recommend anybody staying here. Unsafe, dirty and rude customer service
Stayed 1 night in Dec 2024