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Comfort Inn And Suites Hamburg

2.5 star property

Photo gallery for Comfort Inn And Suites Hamburg

In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Lobby
Indoor pool
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
3615 Commerce Pl, Hamburg, NY, 14075
  • Hilbert College
    ‪5 min drive‬
  • Hamburg Fairgrounds
    ‪6 min drive‬
  • Highmark Stadium
    ‪8 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1001)
The price is NZ$281
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Holiday Inn Express Hotel & Suites Hamburg by IHG

About the area

Hamburg

With a stay at Comfort Inn And Suites Hamburg, you'll be centrally located in Hamburg, a 5-minute drive from Lake Erie and 8 minutes from Highmark Stadium. .This hotel is 10.4 mi (16.7 km) from KeyBank Center and 11.3 mi (18.2 km) from Buffalo Niagara Convention Center.

What's nearby

  • Hilbert College - 5 min drive - 4.4 km
  • Hamburg Fairgrounds - 6 min drive - 4.7 km
  • Hamburg Gaming at the Fairgrounds - 6 min drive - 4.7 km
  • Buffalo Raceway - 6 min drive - 4.6 km
  • Highmark Stadium - 8 min drive - 8.1 km

Getting around

  • Buffalo-Exchange Street Station - 17 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 25 min drive

Restaurants

  • ‪The Fairgrounds - ‬7 min drive
  • ‪Subway - ‬4 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Hamburg Gaming - ‬6 min drive
  • ‪Cyclone Bar - ‬6 min drive

About this property

Comfort Inn And Suites Hamburg

Hotel in Hamburg with free breakfast and a fitness center
Comfort Inn And Suites Hamburg offers 61 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 61 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a vending machine.
A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per week
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Comfort Inn And Suites Hamburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 371 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 93 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Gord

Travelled with group
Liked: Property conditions & facilities
I was charged 3 times for early checkin and haven’t been reimbursed
Stayed 1 night in Dec 2024

8/10 Good

Robert

Travelled with family
.
Stayed 2 nights in Dec 2024

4/10 Poor

JoAnn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower rod was coming out of the wall. The heat was off and took hours to get warm. Towels were soiled and so was comforter on one of the beds. The hotel needed some serous TLC
Stayed 1 night in Dec 2024

10/10 Excellent

A. Kenneth

Stayed 2 nights in Dec 2024

6/10 Okay

Susan

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is convenient. It needs a good facelift. The ceiling in the bathroom was peeling, as well as the wallpaper in several places in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

kerstin

Stayed 1 night in Nov 2024

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No staff at the front desk
The front desk was not covered by anyone the night-morning of Dec 10th. The sign at the desk stated if assistance was needed to ring the bell that was on the front desk or call a given phone number. No one responded to the bell and no one answered the phone. I was told by the front desk staff on Dec 9th she would be there the next morning to assist me with a change in my reservation however she was not there.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Was close to Buffalo Bills Stadium and very friendly atmosphere
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the cleanliness and the kindness of the staff
Stayed 3 nights in Nov 2024

6/10 Okay

Jacqueline

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Overall it was good but we had a broken bed in one of the rooms and we were promised a discount by one staff member which on checking out was not honoured
Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Tv channel selection.
Stayed 2 nights in Nov 2024

6/10 Okay

Jeana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced but friendly
The place was OK and it was clean; however for a room with no refrigerator or microwave I felt the price was too high. It should have been under $100 a night room instead of $150. However, the girl that checked us in was very friendly. It was late when we got to the hotel room, so it was very nice to have her friendly attitude when we checked in.
Stayed 1 night in Nov 2024

6/10 Okay

Sandra

Stayed 2 nights in Nov 2024

8/10 Good

Mary

Very friendly staff
Stayed 1 night in Nov 2024

4/10 Poor

CARL J

Liked: Staff & service
Disliked: Property conditions & facilities
Garbage all over outside. Side door card readers ripped off.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Stayed 2 nights in Nov 2024

8/10 Good

terry

Stayed 2 nights in Nov 2024

4/10 Poor

Jo Ellen

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best
The hotel is old and not kept up well at all. The keys would not work, there were stains on the bedding, there was peeling wall paper and the heavy perfume smell was terrible.
Stayed 2 nights in Nov 2024

6/10 Okay

Jennifer, Kingston

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The ceiling had massive stains on it, outlet by bed didn’t work, hole in the shower wall with tape over it. The overwhelming smell of air fresheners takes your breath away and caused me headaches.
Stayed 1 night in Nov 2024

4/10 Poor

John

Travelled with family
Disliked: Room comfort
Wanted a hotel with pool. And we get there and go down there and the pool is closed. I would have never stayed there.
Stayed 1 night in Nov 2024

10/10 Excellent

Marian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were all very pleasant and always greeted us. We stayed for 5 nights. Breakfast had plenty of options. Water in shower had good pressure and was hot. Room was clean. Beds were comfy. Everything worked like it should. Hallways smelled like air freshener. Surprisingly it didn’t bother my sinuses. Overall a flawless stay. Will be using this hotel again whenever I’m in the area.
Stayed 5 nights in Nov 2024

2/10 Terrible

Cecilia

Stayed 1 night in Nov 2024

6/10 Okay

Talon

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024