6/10 Okay
Laura
25 Sept 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is in an amazing location, beautiful view and amenities. The grounds are in great shape, with a pool, fire pit, gazebo, adirondack chairs set up for viewing, etc.
The common areas on the main second level are great: nice granite countertop, kitchen area, sectionals, many tables, etc.
The breakfast was great, thoughtful selections and flexible serving.
But: we arrived around 5:00 pm (check in was 3:00); no one was there! We knocked on several doors, went through the entire property and finally found other guests on a deck who told us we needed to check in at the "main" hotel. There was never an communication about this, or signs to indicate it.
Our room off the ground level was, certainly, large. A sitting area with short, ugly curtains obscuring the view.
The platform bed was in the main area, and was so high there were old wooden steps to get into it. These were creaky and cumbersome and I barked my shins several times and fell a couple times.
The bathroom was ridiculous. A large area, one wall with a single, stained toilet with poor-fitting seat. One wall with countertop. One wall crammed with shower/tub combination, plus a microwave stacked on a mini-fridge. The oversized door was so large it clonked into the vanity top every time it opened.
A lot of attention was spent on the grounds and common areas. The rooms are badly in need of updating and rethinking of the kitchen/bathroom layout and furnishings.
I'd stay in the area again, but certainly not here!
Laura
Stayed 1 night in Sep 2024
