Suncloud Hotel

3.0 star property

Photo gallery for Suncloud Hotel

Minibar, blackout curtains, soundproofing, free WiFi
View from property
LCD TV, books, pay films
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool loungers
LCD TV, books, pay films

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
287, Haeundaehaebyeon-ro, Haeundae-gu, Busan, 48095
  • Haeundae Traditional Market
    ‪2 min walk‬
  • Haeundae Beach
    ‪3 min walk‬
  • SEALIFE Busan Aquarium
    ‪5 min walk‬
  • Busan (PUS-Gimhae)
    ‪49 min drive‬

Room options

Suite, Duplex, City View (Renovated in 2023)

  • 76 sq m
  • City view
  • Sleeps 6
  • 3 Queen Beds

Triple Suite, Partial Ocean View (Renovated in 2023)

  • Partial ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 2 Queen Beds

Quadruple Room, Partial Ocean View (Renovated in 2023)

  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

Executive Suite, Ocean View (Renovated in 2023)

  • 69 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Kids Suite (Renovated in 2023)

  • 70 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Bed

Deluxe Double Room, Partial Ocean View (Renovated in 2023)

  • 33 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

Family Twin Room, Partial Ocean View (Renovated in 2023)

  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Deluxe Double Room, Ocean View (Renovated in 2023)

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Family Twin Room, Ocean View (Renovated in 2023)

  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Executive Suite, Partial Ocean View (Renovated in 2023)

  • 69 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

Suite, Ocean View (Renovated in 2023)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Quadruple Room, Ocean View (Renovated in 2023)

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

Deluxe Double Room, 1 Queen Bed (Renovated in 2023)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, Partial Ocean View (Renovated in 2023)

  • 69 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

Suite, Partial Ocean View, Corner (Renovated in 2023)

  • 59 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite - Half Ocean View (Renovated in 2023)

  • 56 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, Ocean View, Corner (Renovated in 2023)

  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Busan

With a stay at Suncloud Hotel in Busan (Haeundae), you'll be a 3-minute walk from Haeundae Beach and 6 minutes by foot from Paradise Casino. .This family-friendly hotel is 2.8 mi (4.5 km) from Gwangalli Beach and 2.2 mi (3.5 km) from Shinsegae Centum City.

What's nearby

  • Haeundae Beach - 3 min walk
  • SEALIFE Busan Aquarium - 5 min walk
  • Paradise Casino - 6 min walk
  • Shinsegae Centum City - 4 min drive
  • Gwangalli Beach - 5 min drive

Getting around

  • Busan Jaesong Station - 6 min drive
  • Haeundae Station - 6 min walk
  • Gimhae Airport (PUS) - 49 min drive

Restaurants

  • ‪퍼지네이블 - ‬2 min walk
  • ‪Burger & Pasta - ‬2 min walk
  • ‪이자카야 청담이상 - ‬1 min walk
  • ‪땅땅치킨 - ‬2 min walk
  • ‪신해운대횟집 - ‬1 min walk

About this property

Suncloud Hotel

Family-friendly Busan hotel in Haeundae with free parking
Suncloud Hotel offers 91 accommodations with minibars and complimentary bottled water. LCD televisions come with satellite channels and pay movies.

Bathrooms include showers, bathrobes, slippers, and bidets. This Busan hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 91 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include minibars and electric kettles, and housekeeping is provided daily.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and lifeguards on site.
At Suncloud Hotel, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Suncloud Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: KRW 28000 for adults and KRW 20000 for children
  • 1 restaurant

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Lifeguards on-site
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Children's pool
  • Fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Outdoors

  • Lifeguards on site
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Books
  • Renovated entire property – April 2023
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Portable fan

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Freezer
  • Minibar
  • Fridge
  • Stovetop

More

  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Local maps
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 28000 for adults and KRW 20000 for children
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: KRW 20000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's climate control system is controlled during cold weather months in order to maintain sustainability standards. Heating is available during nighttime only, and air conditioning is available during daytime only.
Access to the pool is available on a first-come, first-served basis. Children must be accompanied by an adult.
This property requires guests to wear swim caps in the pool. Swim caps are available onsite purchase.
The listed optional pool fee is charged per person, per entrance to access the pool area.

We should mention

The seasonal pool will be open from June 06 to September 08
Pool access available from 10:00 AM to 7:00 PM
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Suncloud Hotel Busan
Hotel Suncloud Hotel Busan
Busan Suncloud Hotel Hotel
Hotel Suncloud Hotel
Suncloud Busan
Suncloud
Suncloud Hotel Hotel
Suncloud Hotel Busan
Suncloud Hotel Hotel Busan

Suncloud Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 148 out of 361 reviews
Rating 8 - Good. 107 out of 361 reviews
Rating 6 - Okay. 51 out of 361 reviews
Rating 4 - Poor. 26 out of 361 reviews
Rating 2 - Terrible. 29 out of 361 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Stayed 4 nights in Oct 2024

4/10 Poor

Minjae Chris

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room looked way better in photos than in real life. The rooms were too hot, the air conditioning units are way too small for the rooms. The suite was very large, and the view was great, but the whole place smelled like mold. The towels we were given were only hand towels and they smelled like cat pee. No laundry service, which is really appalling for a hotel to not even offer a paid service to guests. Maybe there was but the staff didn't even seem to care what we were asking for. The whole place felt like they didn't want us there. I would not stay in Hauendae again. It is so far from everything in Busan. Better to stay in Gwangalli nowadays.
Stayed 4 nights in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Beom Joon, Toshimaku

Business traveller
Disliked: Staff & service, property conditions & facilities
Access is good , but surrounding are not clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine, Centreville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to navigate at first with the elevators since it is in the same building as the Sea Cloud but once you get it, it's fairly easy. The room was nice and spacious. Definitely recommend!
Stayed 1 night in Aug 2024

6/10 Okay

James

Travelled with group
Liked: Staff & service, room comfort
Not the best not the worst.
The hotel was ok. It’s part of 2 or 3 other hotels so check in was a little confusing and the pool was shared making it very busy. The pool area seemed a little dated. You had to wear a swimming cap or baseball cap but it was ok to not wear a T-shirt. The location is a little overwhelming but out towards the Capsule Cars is a lovely boardwalk and seafront area with nice bars and restaurants.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not recommend
This hotel is very dirty with the smell of raw sewage coming through the kitchen sink even on the 17th floor. The common areas were filthy and the bathroom was full of mould. Our room was supposedly renovated in 2023 however I find this hard to believe given the condition it was in. The cupboards had been fitted dangerously so that if the light was on the open cupboards were burning on the light and the cupboards were all singed.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Stay
The beds were old and stained and had no padding. The Elevators are minimal and wait time is long. The hotel staff at check out was rude. This website won’t allow me to leave an honest review. The area is loud but close to a food market. We would not stay here again.
Stayed 1 night in Jul 2024

8/10 Good

amairani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was a good stay for one night, the view was awesome and very clean room
Stayed 1 night in May 2024

2/10 Terrible

janeth

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff never be there in the desk , no iron ,no big mirrors, hand towels for the body and for get to the 8floor have to get 3 elevator 🙄 I never recommend this hotel , to expensive what I get ,o don’t like this hotel never again to be there.
Stayed 4 nights in May 2024

10/10 Excellent

Gabriela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by to tons of amazing spots and restaurants. Staff was helpful and attentive to our needs.
Stayed 3 nights in Apr 2024

8/10 Good

seung hee

Liked: Cleanliness, property conditions & facilities
Nice view , location is good for everything!
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Young Gyu

10/10 Excellent

Jason, San Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location next to beach and shops, and great view from our room of the skyline and beach.
Stayed 3 nights in Oct 2023

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and comfortable
Stayed 5 nights in Oct 2023

8/10 Good

Sieun

Stayed 1 night in Oct 2023

8/10 Good

Liz, APO AP

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The property is very close to the beach and has a lot of restaurants near by.
Stayed 3 nights in Sep 2023

8/10 Good

KyuTae, Norwood

Stayed 2 nights in Jul 2023

2/10 Terrible

Christer

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There was a fire in the building recently. The burn smell wasn’t bad in our room, but awful everywhere else in the hotel, in corridors and elevators. Horrible!
Stayed 2 nights in Jun 2023

2/10 Terrible

Ben

Travelled with family
Disliked: Cleanliness, property conditions & facilities
THIS IS NOT A 3 STAR HOTEL. This is at best a 2 star hotel. And an uncomfortable one at that. The amenities all actually belong to the Sea Cloud Hotel (the elevator does also). The pool is not free, you get 2 tickets per day, which lets 2 of your family members go to the pool, and then you pay for the rest of them. You get 4 coffee cups and have to pay for more cups. You also have to pay for plates, bowls, chopsticks, silverware, and cooking utensils even though the room comes with a stove. The hotel itself is really inconvenient. There aren't any signs readily visible from the curb. not even my taxi driver knew where it was. He said "Go ask at Sea Cloud, it might be a mistake." You have to take te hidden elevator to the 4th floor, go past the desk for Sea Cloud to the other elevator, and then take that elevator to the 6th floor to check in to Sun Cloud. The room felt like a doctor's office. The lighting was cold, there's no decorations to speak of on the walls, no carpet. All of the places that looked like they'd be closet spaces to put your clothes were sealed shut. The shower had no pressure and was tiny. The floor was actually slippery. Even in bare feet. This hotel's plus side is that it's right by the busiest part of Haundae Beach. If you're into that, there are alot of touristy drinking and dining options nearby, complete with all the noise. You can easily go drink your sorrows away, but be careful not so slip on the floor when you get back to your room.
Stayed 3 nights in Jun 2023

10/10 Excellent

sung woo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

Phuay Hiong

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The tower was so small for shower
Stayed 4 nights in Apr 2023

8/10 Good

Cassandra

Travelled with family
Liked: Cleanliness, amenities
Location: Property was located within a 5-10min walk from Haeundae station, and a stone’s throw from the beach. Walkable to Mipo for the sky capsule. Plenty of dining options nearby Hotel: the hotel itself looked like it was in the middle of a renovation. Had to take at least two different lifts to reach the room. Room: overall spacious and clean, ocean view room came with a great view. Air conditioning was centrally controlled (cooling was only turned on between 9am-9pm). As a result the nights could be unbearably warm due to hot air coming out of the aircon vents. Only one pillow was provided, and we were told extra pillows could be rented at a cost which we found appalling

10/10 Excellent

Seok-Jin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
최고의 위치에 깨끗한 시설 그리고 너무나 친절한 직원과 서비스에 편안하게 묵고 갑니다. 다음에 또 올께요.
Stayed 1 night in Apr 2023