Best Western Plus Heritage Inn Ontario Rancho Cucamonga

2.5 star property

Photo gallery for Best Western Plus Heritage Inn Ontario Rancho Cucamonga

Lobby
Standard Room, 2 Queen Beds, Accessible, Non Smoking
Lobby
Outdoor pool, pool loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Free airport shuttle
  • Pool

Explore the area

Map
8179 Spruce Avenue, Rancho Cucamonga, CA, 91730
  • Rancho Cucamonga Epicenter
    ‪2 min drive‬
  • Victoria Gardens
    ‪3 min drive‬
  • Ontario Mills Shopping Mall
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪9 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Rancho Cucamonga

With a stay at Best Western Plus Heritage Inn Ontario Rancho Cucamonga, you'll be centrally located in Rancho Cucamonga, a 5-minute drive from Ontario Mills Shopping Mall and 7 minutes from Ontario Convention Center. .This hotel is 0.3 mi (0.5 km) from Kindred Hospital Rancho and 1 mi (1.6 km) from Bowlero Rancho Cucamonga.

What's nearby

  • Rancho Cucamonga Epicenter - 2 min drive - 2.6 km
  • Victoria Gardens - 3 min drive - 3.2 km
  • Ontario Mills Shopping Mall - 5 min drive - 5.1 km
  • Toyota Arena - 5 min drive - 5.7 km
  • Ontario Convention Center - 7 min drive - 8.5 km

Getting around

  • Rancho Cucamonga Station - 8 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 9 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Chili's Grill & Bar - ‬10 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬4 min walk

About this property

Best Western Plus Heritage Inn Ontario Rancho Cucamonga

Hotel in Rancho Cucamonga with free breakfast and airport shuttle service
Best Western Plus Heritage Inn Ontario Rancho Cucamonga offers 115 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rancho Cucamonga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service. A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Rancho Cucamonga? This hotel has facilities measuring 2303 square feet (214 square meters), including conference space. A roundtrip airport shuttle is complimentary during limited hours.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.
Room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7 AM to 9:30 PM
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,303 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests wishing to check-in earlier are kindly requested to contact the hotel in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
Best Western Plus Heritage Rancho Cucamonga/Ontario
Heritage Inn Rancho Cucamonga
Best Western Plus Heritage Inn Cucamonga/Ontario
Best Western Plus Heritage Cucamonga/Ontario
Best Western Rancho Cucamonga
Rancho Cucamonga Best Western
Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
Best Western Plus Heritage Inn Ontario Rancho Cucamonga Hotel

Best Western Plus Heritage Inn Ontario Rancho Cucamonga Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 656 out of 1089 reviews
Rating 8 - Good. 277 out of 1089 reviews
Rating 6 - Okay. 88 out of 1089 reviews
Rating 4 - Poor. 40 out of 1089 reviews
Rating 2 - Terrible. 28 out of 1089 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marlene, Murrieta

Liked: Cleanliness, staff & service, property conditions & facilities
Our receptionists was really nice and was so pleasant...thank you
Stayed 1 night in Dec 2024

10/10 Excellent

karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay!
Excellent place to stay. I've stayed there many times, my 4th time this year. Great location. Great check-in staff, room is always ready and clean. Breakfast, a wide assortment of hot and cold items. Breakfast is better than most sit down restaurants. Highly recommend stay at this best western
Stayed 3 nights in Dec 2024

10/10 Excellent

DEBORAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So happy with accommodations provided by helpful and courteous Stephanie on check-in.
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
The fastest check in, less then 5 minutes. Staff is always friendly. This hotel should be the model for all hotels. We love this place, it’s the only option for us in Rancho.
Stayed 1 night in Dec 2024

10/10 Excellent

Janett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best in the area
Front desk was great, she had a wonderful attitude and was very helpful an informative, hotel and rooms were great, we had a great stay here
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe and convenient to the locations I needed to visit. Friendly staff, and clean property!
Stayed 1 night in Dec 2024

8/10 Good

Martha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

2/10 Terrible

Adrian

Stayed 1 night in Nov 2024

8/10 Good

Sandra

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Al

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ricardo

Liked: Staff & service, amenities, property conditions & facilities
This hotel needs a total renovation, when I walked into the room it felt like I went back into the 90’s
Stayed 2 nights in Nov 2024

4/10 Poor

Jason

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
On checking in the front desk ladie was really rude, did not greet us or look at us while speaking, and tried to rush us off.did not even tell us about breakfast or the WiFi.Then they tell us it’s a non smoking room and we will be fined if we do, only to get in a elevator that reeked of marijawana, the floor we were on smelled like it and it even made its way to our room. The room itself was spacious but I won’t be staying again.
Stayed 1 night in Nov 2024

10/10 Excellent

Bryana

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Everything was very clean but I took one star off because I usually take shampoo whenever I travel but this time I forgot it and unfortunately the dispenser the hotel had with shampoo didn’t have any shampoo also we were 5 people in the room and one of us had to sleep on the sofa bed which was kinda old and the mattress was too bumpy for anyone to sleep on it already.
Stayed 1 night in Nov 2024

10/10 Excellent

Onesimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
It was queit and clean.
Stayed 1 night in Nov 2024

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Vernon

Liked: Staff & service, amenities, property conditions & facilities
Night clerk was wonderful and accommodating. Great staff member.
Stayed 1 night in Nov 2024

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Nov 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. Breakfast had a white variety and you had a lot of choices. It was clean and quiet stay.
Stayed 2 nights in Nov 2024

8/10 Good

Lee

Stayed 1 night in Oct 2024

10/10 Excellent

Lily

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the places, good location, nice staffs.
Stayed 5 nights in Oct 2024