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Poets House

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Poets House

Courtyard
Superior Double Room, 1 King Bed
Courtyard
Bar (on property)
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
40 - 44 St Marys Street, Ely, England, CB7 4EY
  • Oliver Cromwell's House
    2 min walk
  • Ely Cathedral
    3 min walk
  • Ely Museum
    4 min walk
  • Cambridge (CBG)
    22 min drive

Room options

View all photos for Deluxe Double Room

Premium bedding, in-room safe, individually decorated

Deluxe Double Room

  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Standard Double Room, 1 King Bed

  • 8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Premium bedding, in-room safe, individually decorated

Standard Double or Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

  • 10 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Riverside Inn
Breakfast included
Parking included
Free WiFi
Housekeeping
4.6 out of 5, Wonderful, (185)
The price is NZ$258
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Riverside Inn

About the area

Ely

A stay at Poets House places you in the heart of Ely, steps from Oliver Cromwell's House and 3 minutes by foot from Ely Cathedral. .This boutique hotel is 0.5 mi (0.9 km) from Babylon Gallery and 0.6 mi (0.9 km) from Ted Coney's Family Portraits.

What's nearby

  • Ely Cathedral - 3 min walk - 0.3 km
  • Ely Museum - 4 min walk - 0.4 km
  • Wisbech - 9 min walk - 0.8 km
  • Waterside Antiques Centre - 12 min walk - 1.0 km
  • Ely City Golf Club - 2 min drive - 1.9 km

Getting around

  • Ely Station - 15 min walk
  • Stansted Airport (STN) - 50 min drive

Restaurants

  • ‪The Yard - ‬8 min walk
  • ‪Market Kitchen Ely - ‬7 min walk
  • ‪West End House - ‬4 min walk
  • ‪The Hereward - ‬5 min walk
  • ‪High Flyer - ‬9 min walk

About this property

Poets House

Suburban hotel with a 24-hour front desk and a restaurant
Poets House offers 21 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Ely hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 21 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, wedding services, and a banquet hall.
Satisfy your appetite for lunch or dinner at The Dining Room, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge.
The Dining Room - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
The Study - This bar serves lunch only.
24-hour room service is available.

Languages

English, Polish, Portuguese, Romanian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Breakfast available for a fee: GBP 10-17 for adults and GBP 10-17 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Dining Room
  • The Study

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50.00

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 9:00 PM)
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10 to 17 for adults, and GBP 10 to 17 for children
  • Late check-out fee: GBP 50.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Poets House Hotel Ely
Poets House Hotel
Poets House Ely
Poets House
Poets House Ely
Poets House Hotel
Poets House Hotel Ely

Poets House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 239 out of 338 reviews" "
Rating 8 - Good. 74 out of 338 reviews" "
Rating 6 - Okay. 17 out of 338 reviews" "
Rating 4 - Poor. 5 out of 338 reviews" "
Rating 2 - Terrible. 3 out of 338 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
Super hotel. Extremely helpful and friendly staff. Lovely meal in the restaurant. Great stay and highly recommend!
Stayed 1 night in Jul 2024

8/10 Good

Rebecca

Liked: Cleanliness, room comfort
Disliked: Staff & service
Lovely hotel but had a few issues
On arriving, receptionist was on the phone, so we waited. Then when the call was ended she made another call saying to us I’ll be with you in a moment? Bit rude as we were standing there in the flesh? Went into the bar in the evening and ordered 2 drinks from the bar, we were told to take a seat and they would be brought over to us. We waiting over 20 minutes and had to leave as we were attending a concert so never had our drinks. Apart from those two things our room was lovely, although did look a bit worn in places. The bath was amazing and bed very comfortable. View was perfect. Also most staff were friendly. Would return but maybe needs either more staffing or training.
Stayed 1 night in Jul 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air conditioning in our room worked perfectly and was a god-send in a hot week.
Stayed 5 nights in Jun 2024

10/10 Excellent

Peter

Charming.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay to explore Ely
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Mostly nice but all tables in bar area reserved for non-residents having drinks or afternoon tea leaving no space for residents.
Stayed 2 nights in May 2024

10/10 Excellent

Rosemary

Stayed 2 nights in Jun 2024

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. The only downside is the lack of onsite parking sport but there are plenty of parking options nearby which helps a lot.
Stayed 3 nights in May 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location. It was amazing to have such a good view of Ely Cathedral from our room.
Stayed 1 night in May 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost a really good hotel
A pleasant, clean, well-maintained hotel in an ideal position, with friendly, helpful staff and good breakfasts. But yet another hotel where the designer has had the last word. Hotel managers should spend a week in each room in their hotel, then there would be more drawer space, plenty of sockets at useful heights, hooks for coats (especially damp ones), brighter lighting and comfortable armchairs instead of baths in bedrooms, mirrors everywhere except near the hairdryer socket, and no shaver socket. Our 3 night stay was enjoyable, but with a bit more thought given to practical living, it could have been so much better.
Stayed 3 nights in May 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Bathtub was outstanding!
Stayed 1 night in May 2024

10/10 Excellent

Neeraj

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with vintage feel, the best hotel in Ely. And right across the road from the best restuarant (Old fire engine house).
Stayed 2 nights in Feb 2024

8/10 Good

Sue

Travelled with group
Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Gillian

Stayed 2 nights in Apr 2024

10/10 Excellent

Marie

Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Poet House Stay
The room was very boujee. Creature comforts such as robes, slipers, and toiletries get a big thums up. Room 19. The door handle to the room door was concerningly loose. It was escalated to the front desk but still awaiting repair after two nights stay. The underfloor heating in the bathroom was too hot. It could do with controls that we could adjust.
Stayed 1 night in Mar 2024

10/10 Excellent

Roderick

Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service
Excellent customer service. Lola was especially professional, helpful with my request for additional provisions for our room, without hesitation and a pleasant manner. She is a credit to your team.
Stayed 1 night in Mar 2024

8/10 Good

Alan

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff and a wonderful room.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great nights sleep
Stayed 1 night in Feb 2024

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Maureen

Stayed 1 night in Sep 2023

8/10 Good

Mrs Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always very friendly and helpful. Helped us a lot with room and parking
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023