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Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

4.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Outdoor wedding area
Exterior
Exterior
Exterior
Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Punta Sam, QROO, 77400
  • Playa Mujeres Golf Club
    ‪11 min walk‬
  • Mujeres Beach
    ‪19 min walk‬
  • Punta Sam Ferry Terminal
    ‪7 min drive‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪84 min drive‬

Room options

View all photos for Junior Suite Garden View - Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite Garden View - Two Queen Beds

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Master Suite Ocean View - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean View - King Bed

  • 108 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Family Suite Ocean View

View from room

Junior Family Suite Ocean View

  • 112 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Family Suite Garden View

Premium bedding, in-room safe, desk, laptop workspace

Junior Family Suite Garden View

  • 112 sq m
  • Sleeps 5
  • 2 King Beds and 1 Queen Bed

View all photos for Preferred Club Junior Suite Ocean View - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View - King Bed

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite - King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Paramount Suite Ocean View - King Bed

Preferred Club Paramount Suite Ocean View - King Bed

Preferred Club Paramount Suite Ocean View - King Bed

  • 460 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View -King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite Garden View -King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View - Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View - Two Queen Beds

  • 58 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Preferred Club Two Bedroom Villa - King Bed and Two Queen Beds

Preferred Club Two Bedroom Villa - King Bed and Two Queen Beds | Living area

Preferred Club Two Bedroom Villa - King Bed and Two Queen Beds

  • 147 sq m
  • River view
  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Preferred Club Junior Suite Swim Out Ocean View - Two Queen Beds

Preferred Club Junior Suite Swim Out Ocean View - Two Queen Beds

Preferred Club Junior Suite Swim Out Ocean View - Two Queen Beds

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Preferred Club Junior Suite Ocean Front with Private Pool - Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front with Private Pool - Two Queen Beds

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite Pool View - Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite Pool View - Two Queen Beds

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Junior Suite Swim Out Ocean View - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swim Out Ocean View - King Bed

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds

Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds

Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds

  • 112 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Preferred Club Junior Suite Ocean Front with Private Pool - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front with Private Pool - King Bed

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Pool View - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite Pool View - King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View - Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite Partial Ocean View - Two Queen Beds

  • 56 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite Partial Ocean View - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite Partial Ocean View - King Bed

  • 56 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View - 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean View - 2 Queen Beds

  • 108 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite Ocean View - King Bed

View from room

Junior Suite Ocean View - King Bed

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite - Two Queen Beds

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Master Suite Swim Out Ocean View - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Master Suite Swim Out Ocean View - King Bed

  • 108 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Family Suite Garden View

View from room

Junior Family Suite Garden View

  • 112 sq m
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Family Suite Ocean View

View from room

Junior Family Suite Ocean View

  • 112 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Preferred Club Family Suite Ocean View - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Family Suite Ocean View - King Bed

  • 166 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deal of the Day

Premium bedding, in-room safe, desk, laptop workspace

Deal of the Day

  • 56 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View - Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite Ocean View - Two Queen Beds

  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Preferred Club Master Suite Ocean Front with Private Pool - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean Front with Private Pool - King Bed

  • 108 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Finest Playa Mujeres by The Excellence Collection - All Inclusive

On private beach
Pool
Hot tub
All-inclusive
4.5 out of 5, Wonderful, (1013)
The price is NZ$1,530
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Finest Playa Mujeres by The Excellence Collection - All Inclusive

About the area

Punta Sam

With a stay at Dreams Playa Mujeres Golf & Spa Resort - All Inclusive in Punta Sam (Playa Mujeres), you'll be a 2-minute drive from Playa Mujeres Golf Club and 15 minutes from Gran Puerto Pier. .This all-inclusive property is 8 mi (12.8 km) from North Beach and 9.1 mi (14.6 km) from Puerto Cancun Marina Town Center.

What's nearby

  • Playa Mujeres Golf Club - 11 min walk
  • Mujeres Beach - 19 min walk
  • Isla Mujeres Ferry Terminal - 84 min drive
  • Dolphin Discovery - 90 min drive
  • North Beach - 91 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Isla Blanca - ‬13 min walk
  • ‪Flavors - ‬6 min drive
  • ‪Xtra Time - ‬16 min walk
  • ‪World Café - ‬1 min walk
  • ‪Don Fernando Lobby Bar - ‬19 min walk

About this property

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive offers 502 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has massage/treatment rooms and couples treatment room(s). Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 502 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at World Café, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the bar/lounge or one of 2 beach bars, or 3 poolside bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
World Café - This restaurant specializes in international cuisine.
Maris - This restaurant specializes in seafood. Open daily.
L’Etoile - This restaurant specializes in French cuisine. Open daily.
Tres Colores - This restaurant specializes in Mexican cuisine. Open daily.
Fusion Nikkei Cuisine - This restaurant specializes in Japanese cuisine. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Volleyball
Offsite tours
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness

Entertainment

Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 9 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 3 poolside bars, 1 swim-up bar and 1 bar
  • 24-hour room service

Restaurants on site

  • World Café
  • Maris
  • L’Etoile
  • Tres Colores
  • Fusion Nikkei Cuisine

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Karaoke
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Free water park access
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Separate living room
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Books
  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per accommodation, per day
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 65 per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Playa Mujeres Golf Resort Cancun
Dreams Playa Mujeres Golf Resort
Dreams Playa Mujeres Golf All Inclusive
Dreams Playa Mujeres Golf
Dreams Playa Mujeres Golf Resort All Inclusive

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 348 out of 692 reviews" "
Rating 8 - Good. 188 out of 692 reviews" "
Rating 6 - Okay. 83 out of 692 reviews" "
Rating 4 - Poor. 41 out of 692 reviews" "
Rating 2 - Terrible. 32 out of 692 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julian

Stayed 3 nights in Sep 2024

8/10 Good

Rachel

Stayed 3 nights in Sep 2024

8/10 Good

Jessica Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good, but nothing outstanding. Found the sales pitch for the vacation club a little overbearing. Spa was wonderful, both my teens enjoyed their first massage experiences. Staff was super friendly, property was very clean. Our family felt extremely safe at all times. Kids had a great time exploring the property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Melody

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Jugdip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Dannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice property
Stayed 3 nights in Aug 2024

10/10 Excellent

Barry

Stayed 3 nights in Oct 2024

2/10 Terrible

Sam

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The service was not that good and food wasn’t great
Stayed 7 nights in Sep 2024

8/10 Good

Jomhara

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Nathifa

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very pleasant vacation. Service is great and the people thatvwork there are so friendly.
Stayed 4 nights in Sep 2024

4/10 Poor

Nathifa

Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Derrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is a bit further up north of Cancun in Mujeres beach. We spent a week there and the experience is great. Dinner is superb with different options to choose from. Entertainment is awesome, and kids friendly. On-site day care is available, we just did not have a chance to utilize the facilities. Will recommend as family vacation spot
Stayed 4 nights in Aug 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families!
Stayed 4 nights in Aug 2024

6/10 Okay

Jairo Raul

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Estuvimos 2 días y considero que tiene muchas picinas, excelente area de niños pero el servicio del personal en general no es bueno, en todos los bares y barres te atienden de mala gana y las instalaciones me parecen bien pero algo viejas.
Stayed 2 nights in Sep 2024

8/10 Good

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my time here, will be back
Stayed 2 nights in Aug 2024

6/10 Okay

Alexx

Liked: Staff & service
Here for a wedding with kids. It was beautiful and we had a blast! 3 stars because I was locked out of my room every night and had to walk to the front to get new keys each night.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marianela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, not too big, not too small. Most of the staff is friendly and helpful. The buffet restaurant for dinner appeared to be understaffed with one waiter covering pretty much the whole restaurant. He forgot we asked him for drinks because he was too busy being a waiter and a bus boy. They say you don't need reservations, however, some restaurants had an hour wait. Overall I enjoyed my stay and would return.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lucia V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Alejandro, Arleta

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very limited options to eat during lunch. All the specialty restaurants have at least an hour wait and the staff is very unfriendly and rude at times
Stayed 6 nights in Aug 2024

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 5 nights in Aug 2024

8/10 Good

Priya

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Farhia

Travelled with family
I will not be returning to this property at all. We were blindsided with added cost of over $1200 upon checking after traveling all day. The front desk lady did not care one bit that Expedia did not properly charge us and now had to come up with additional cost that the hire requires per their policy. This hotel is just out for money and a poor representation of the Hyatt enterprise. I will probably be booking through Expedia anymore either.
Stayed 5 nights in Aug 2024

4/10 Poor

David

Travelled with family
Liked: Cleanliness, staff & service
The evening entertainment was the worst by far in comparison to 5 other all-inclusive resorts I've stayed at. Book reservation was basically impossible. The servers were great but the support staff was not helpful. Restaurants were basic and not good food.
Stayed 3 nights in Aug 2024

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024