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Hotel Kavia Cancun

3.0 star property

Photo gallery for Hotel Kavia Cancun

Front of property
Outdoor pool, pool loungers
Business centre
Superior Room, Balcony, Tower
Poolside bar

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Cancun, QROO, 77500
  • Las Palapas Park
    ‪2 min walk‬
  • Benito Juarez Municipal Building
    ‪6 min walk‬
  • Mercado 23
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed, Ensuite, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 1 King Bed, Ensuite, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Private Bathroom, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds, Private Bathroom, City View

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Tower

Superior Room, Balcony, Tower

Superior Room, Balcony, Tower

  • 40 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

Similar properties

Outdoor pool, pool loungers

Hotel Kavia Plus Cancun

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (454)
The price is NZ$117
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hotel Kavia Plus Cancun

About the area

Cancun

With a stay at Hotel Kavia Cancun in Cancun (Downtown Cancun), you'll be within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. .This hotel is 8.2 mi (13.2 km) from La Isla Shopping Mall and 3.1 mi (5 km) from Playa Tortugas.

What's nearby

  • Las Palapas Park - 2 min walk - 0.2 km
  • Benito Juarez Municipal Building - 6 min walk - 0.6 km
  • Plaza 28 - 13 min walk - 1.1 km
  • Plaza Las Americas - 3 min drive - 2.4 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬2 min walk
  • ‪Black Café - ‬1 min walk
  • ‪Cocina Libanesa Sahara - ‬4 min walk
  • ‪11:11 Club - ‬1 min walk
  • ‪El Crustáceo Cascarudo - ‬1 min walk

About this property

Hotel Kavia Cancun

Hotel with free valet parking, near Plaza Las Americas
Hotel Kavia Cancun offers 62 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 62 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free valet parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Hotel Kavia Cancun has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11 AM: MXN 50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Kavia Cancun
Kavia Cancun
Hotel Kavia
Hotel Kavia Cancun Hotel
Hotel Kavia Cancun Cancun
Hotel Kavia Cancun Hotel Cancun

Hotel Kavia Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 235 out of 678 reviews
Rating 8 - Good. 231 out of 678 reviews
Rating 6 - Okay. 108 out of 678 reviews
Rating 4 - Poor. 48 out of 678 reviews
Rating 2 - Terrible. 56 out of 678 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Ivonne

Travelled with family
Disliked: Cleanliness, room comfort
Convenient location, not so great hotel.
This hotel looks much better in photos than it does in real life. While the pool was clean and enjoyable, I woke up every day with a rash, leading me to believe the bed sheets were not being changed. Additionally, there was loud construction happening directly above us, which made the stay unpleasant. This will definitely be my first and last time staying at this hotel. On a positive note, the location is very convenient.
Stayed 4 nights in Nov 2024

6/10 Okay

Pedro Jr Rosario

Travelled with group
Disliked: Amenities, property conditions & facilities
There were problems with the lights. It smelled old and humid. One curtain fell in middle of the night. No ice, cafeteria closes really early.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deidre

Stayed 1 night in Oct 2024

2/10 Terrible

Vinod

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vin
Horrible service no electri and water for 2 days plus no customer service was at the counter very bad service never try this hotel in my life.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Esta perfecto y todo serca Un señor de mantenimiento muy amable tuve la oportunidad de despedirme de él
Stayed 4 nights in Sep 2024

8/10 Good

CHRISTOPHER

Travelled with group
The property is close to tourist spot with restaurants, bus, and etc close by
Stayed 7 nights in Jun 2024

6/10 Okay

mario

Liked: Cleanliness, staff & service
This is the Kavia hotel. There is another Kavia Club or Plus hotel nearby. Google Maps showed this latter one as Kavia Hotel. Make sure you look for Kavia on Clavel street in order to go to the right one. At 10 pm looking for this Kavia hotel was hard. We called Kavia Plus and they stayed over the phone with us until we found it!
Stayed 1 night in Jun 2024

4/10 Poor

james raymond

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loud . toilets and shower wernt good. Did do the job though.
Stayed 7 nights in May 2024

10/10 Excellent

Elvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero problems. Everyone was cool and no one bothered us. The hotel is traditional “real” Mexico, so if you want a tourist, sanitized American vibe you might not like it. But my friend and I loved it.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mario

Stayed 9 nights in Mar 2024

8/10 Good

Sonia

Stayed 1 night in Mar 2024

10/10 Excellent

Victor Alfonso Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good downtown Cancun option
Good location downtown Cancun. Has free onsite parking between this hotel and the adjoining hotel with same owners. Also I found easy free street parking on the same block every time I wanted it. Easy to walk across street to a bunch of late night restaurants or over a couple blocks to some other small clubs and restaurants. Grocery store is two blocks south. What appears to be the main LGBT club is across the street but I never heard anything from it and it didn’t cause parking issues. It’s an older hotel but clean and well kept. The lobby and hallways are open air but sheltered from the rain. Good value for the money.
Stayed 3 nights in Feb 2024

2/10 Terrible

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cancun
As an Hotels guest we were put in the back of hotel. The room had been cleaned with a very strong scented cleaning solution. Then they plugged in a scented atomizer. We had no towels and had to request same. As well no liquor allowed Do not recommend stayed one day of our 2 day reservation
Stayed 2 nights in Jan 2024

4/10 Poor

Brandy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
If you want a Mexico style hotel, this is it smh
The hotel is very old the TV only plays in Español. I was supposed to have a stove and refrigerator in the room and I had to beg for a refrigerator after the fact. The breakfast we had to pay for every morning, even though it says it was all inclusive. Was very very cold and dirty. There’s nothing good about the hotel other than one of the hosts they work the front desk. The beds were very very hard, the air conditioner beats straight down on your face. If you turn it off, it’s hot in the room my daughter got bit by bugs there’s no washcloths in the hotel at all. so it took everything for me not to find somewhere else to stay but because they already had ran my card I would’ve had to wait 7 to 10 business days to get that money back and I didn’t wanna spend another five or $600 on top of this my first time in Mexico and I chose that hotel out of all the hotels in Cancun Was a bad choice in a lot of ways that hotel is not worth $50 a night I’ll give the location of four stars other than that that’s it oh, and there was a roach in the bathroom.
Stayed 4 nights in Jan 2024

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t know you can have alcohol in the romm

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel overall but the one gripe i had was the fees they charge you if you stain a pillow or towel which was so small.
Stayed 4 nights in Jan 2024

10/10 Excellent

Glendy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Bryan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024

6/10 Okay

Saul

Travelled with family
Liked: Cleanliness, staff & service
Is in the downtown area and you can walk and find small businesses close by.
Stayed 1 night in Dec 2023

10/10 Excellent

Madelin

Stayed 1 night in Jan 2024

2/10 Terrible

Terah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The water was cold and the staff doesnt speak english. TV didnt work. I wouldn't recommend staying here!
Stayed 6 nights in Dec 2023

10/10 Excellent

EDGAR

Travelled with family and small children
Good location. Fair service. You receive what you pay.
Stayed 1 night in Dec 2023

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 5 nights in Aug 2023