Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
On the beach, white sand, sun-loungers, beach towels
2 outdoor pools, pool loungers
On the beach, white sand, sun-loungers, beach towels
2 outdoor pools, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive

Explore the area

Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    ‪9 min walk‬
  • San Jose Catholic Parish
    ‪3 min drive‬
  • Puerto Morelos Artists’ Cooperative
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

Suite, 2 Bedrooms

  • 207 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room

  • 52 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Suite (One Bedroom Suite Platinum)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Junior Suite With Jacuzzi

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Suite, 1 Bedroom

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Junior Suite (Junior Suite Platinum)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Studio With Jacuzzi

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Standard Suite

  • 265 sq m
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

Luxury Room

  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

  • 51.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Similar properties

About the area

Puerto Morelos

When you stay at Hotel Marina El Cid Spa & Beach Resort All Inclusive in Puerto Morelos, you'll be on the beach, within a 5-minute drive of Arrecife de Puerto Morelos National Park and Faro Inclinado. .This all-inclusive property is 13.3 mi (21.4 km) from Moon Palace Golf Club and 13.6 mi (21.8 km) from Maroma Beach.

What's nearby

  • Puerto Morelos Town Square - 3 min drive
  • Ojo de Agua Beach - 7 min drive
  • Crococun Zoo - 9 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 11 min drive
  • Puerto Morelos Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ile de France - ‬3 min walk
  • ‪Arrecife Restaurant - ‬5 min walk
  • ‪La Alhambra - ‬2 min walk
  • ‪Trattoria D'Gulio - ‬2 min walk
  • ‪Zan-Za Bar - ‬3 min walk

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

Family-friendly fun at the beach, with 2 outdoor pools
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. Satellite television is provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Make yourself at home in one of the 500 air-conditioned rooms featuring minibars. Rooms have private balconies. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This Colonial property also features concierge services, babysitting (surcharge), and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Hacienda Arrecife, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this property consist of a conference center and a meeting room.
Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Hacienda Arrecife
  • Alhambra
  • El Alcazar
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Surfing/body boarding
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Marina on site
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 150
  • Low-height plug sockets in bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 4 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1095 out of 1925 reviews" "
Rating 8 - Good. 495 out of 1925 reviews" "
Rating 6 - Okay. 196 out of 1925 reviews" "
Rating 4 - Poor. 73 out of 1925 reviews" "
Rating 2 - Terrible. 66 out of 1925 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ljubica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and most wonderful staff. Our family loved fall break this year at El Cid and Ventus and Ventus Ha properties.
Stayed 6 nights in Oct 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

2/10 Terrible

Bat el

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible food ,very poor internet,they only give WiFi code to 2 devices in a room with 4 devices at least Everything takes so much time,definitely first and last time for me
Stayed 6 nights in Oct 2024

8/10 Good

Nashreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, food is very good and the staff is very Friendly, excellent place for families
Stayed 6 nights in Oct 2024

8/10 Good

Carrie

Stayed 4 nights in Sep 2024

10/10 Excellent

Alejandro, Milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

6/10 Okay

Hardikraj

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
2 restaurants were not operated, restaurants overbooked, limited menu, elevator out of service! Staff were good and friendly!
Stayed 5 nights in Oct 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beach was terrible
Stayed 4 nights in Oct 2024

10/10 Excellent

Donald

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was our 3rd stay. Our favorite all inclusive! One great improvement is the beach is clean and enjoyable. No seaweed!
Stayed 8 nights in Oct 2024

10/10 Excellent

sahel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Guizeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Kilsys

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy sucio
Stayed 6 nights in Sep 2024

10/10 Excellent

Tamer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, kids had a lot of fun & safe for families.
Stayed 5 nights in Sep 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Francisco

Travelled with family and small children
Liked: Staff & service
Good
Stayed 7 nights in Sep 2024

8/10 Good

David

The staff was very attentive. The property seems older than some I have stayed in the Cancun area. The food was just ok but fresh. This resort is unfortunately far from Playa del Carmen and Cancun and is very costly if you want to go to either place. I would not stay at the resort again
Stayed 4 nights in Oct 2024

8/10 Good

Sakae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Ashkan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great! The only things that bothered me were first a tax of about 20$ per night in addition to the reservation and all payments that the hotel received in cash at the front desk! which was not okay because we prefer to pay for everything through Expedia and not directly! in addition, some staff behaviour was depended on tip amount and its not professional!
Stayed 7 nights in Sep 2024

10/10 Excellent

Perla Karina Rios

Liked: Cleanliness
Stayed 5 nights in Jul 2024

10/10 Excellent

Alicia

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Nikola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property friendly employees I can’t wait to go back there
Stayed 8 nights in Sep 2024

10/10 Excellent

Jasmin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Marina ElCid in July, 2024 with my family and parents. It has the best staff and food an all inclusive resort can offer. We really enjoyed the time there. The shows, restaurants and service were excellent. Only downside is that it has very poor cell phone reception and offers only two wifi login codes per room. Wifi should be free by now for all devices.
Stayed 6 nights in Jul 2024

8/10 Good

Stacy L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to go with kids lots to do
Stayed 4 nights in Sep 2024

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Our stay here was just ok. I felt like the only place we ever ate at was the main buffet. The Mexican restaurant wasn't open at all. There was the Italian restaurant which had same buffet as the lobby buffet. Then the market, which was more buffet. The Marina restaurant had the same, but different, as the buffets. And the new restaurant across the street wasn't even open. Overall, the food was disappointing, especially since I got sick on day #2, with what I thought was food poisoning. But heading to the doctor tomorrow, pretty sure it's Salmonella. So, my appetite was ruined after that...lived off of toast and saltines for the week. Staff in the lobby are great! The staff doing the pool activities are great! Bar staff outside, towel staff, restaurant staff weren't the friendliest. Staff walking around the pool serving were friendly, but pool bar staff, not so much. Loved the access to the beach. The pool options were perfect for our families. Unfortunately, I wouldn't recommend this place.
Stayed 6 nights in Sep 2024