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Hotel NYX Cancun All Inclusive

3.5 star property

Photo gallery for Hotel NYX Cancun All Inclusive

Outdoor pool, pool umbrellas, pool loungers
On the beach, white sand, beach cabanas, sun-loungers
Front of property - evening/night
Superior Suite | Beach/ocean view
Body treatments, aromatherapy, hot stone massages, deep-tissue massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪8 min walk‬
  • Cancun Interactive Aquarium
    ‪9 min walk‬
  • Cancun Convention Center
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite (Sunset)

Suite (Sunset)

Suite (Sunset)

  • Lagoon view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Lagoon view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

  • Partial ocean view
  • 42.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • Resort view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Ocean view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

With a stay at Hotel NYX Cancun All Inclusive in Cancun (Zona Hotelera), you'll be a 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 8 minutes by foot from La Isla Shopping Mall. .This all-inclusive property is 5.5 mi (8.9 km) from Delfines Beach and 1.9 mi (3 km) from Gaviota Azul Beach.

What's nearby

  • La Isla Shopping Mall - 8 min walk - 0.7 km
  • Cancun Interactive Aquarium - 9 min walk - 0.8 km
  • Forum Beach - 3 min drive - 2.5 km
  • Cancun Convention Center - 3 min drive - 2.7 km
  • Gaviota Azul Beach - 6 min drive - 3.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

On beach with outdoor pool, near La Isla Shopping Mall
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the property include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 196 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Deck, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Deck - This beachfront restaurant specializes in international cuisine and serves lunch and dinner.
Bellavista - This restaurant serves breakfast only. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Things to do

  • Beach volleyball
  • Foosball table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Nyx All Inclusive
All-inclusive property Hotel Nyx Cancun All Inclusive Cancun
Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
All-inclusive property Hotel Nyx Cancun All Inclusive
Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Nyx Cancun Inclusive Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 700 out of 1207 reviews
Rating 8 - Good. 273 out of 1207 reviews
Rating 6 - Okay. 130 out of 1207 reviews
Rating 4 - Poor. 47 out of 1207 reviews
Rating 2 - Terrible. 57 out of 1207 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Devone

Travelled with partner
Liked: Cleanliness, staff & service
Food and beverage are good . Hallways are extremely loud. Friendly staff .
Stayed 3 nights in Dec 2024

10/10 Excellent

Yu Hua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so pretty, it makes me feel like I am in Greece. The customer service is very good and food is delicious, especially the beef dishes, you must order! Desserts are great. The property provides good fine food, It is a good all inclusive hotel. I enjoyed it !!!😋👍👍👍
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect friends holiday
We loved our time at NYX! The rooms are small but spacious enough with all the things we needed, the balcony was lovely with a view of the sea. All of the staff are so friendly! We didn’t have a bad meal, the food was great and a good selection too. I’ve never been to an all inclusive with an al a carte restaurant available everyday. We loved spending time at The Deck restaurant. The drinks are fab too, they’ll make any cocktail you ask for. We also enjoyed the activities we took part in. There is a bus stop just outside the hotels and taxis are easy to get too. I honestly don’t have a bad thing to say!
Stayed 6 nights in Dec 2024

6/10 Okay

Alexander

Travelled with family
Liked: Cleanliness, staff & service
The hotel is marketed as a four-star, but I would rate it closer to a three-star. It’s a small property currently undergoing renovation, so you occasionally hear drilling, and the walls are quite thin—you can easily hear your neighbors. The dining options are very limited, with just one or two dishes to choose from, although you can opt for some fruit. The only standout feature is the beautiful beach, but the waves are huge, so be prepared—they are never small. As for entertainment, there’s almost none. You can make bracelets daily, do yoga at 9 a.m., and perhaps join a game of volleyball in the pool. Among the restaurants in the area, Chianti stands out as an excellent choice with delicious food and wonderful drinks. For those who enjoy Japanese cuisine, Umami is nice option. Choose the “All-Inclusive” as buying food separately will be expensive. In terms of value for money, it doesn’t match. For the same price, we can find a hotel that is 2-3 times better with excellent dining options and entertainments. Overall, this hotel is best suited for those who are not picky and don’t have high expectations. It’s a calm, quiet place with polite staff, but not much else to offer.
Stayed 6 nights in Dec 2024

10/10 Excellent

Shorena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Safe
Stayed 7 nights in Dec 2024

8/10 Good

Jose

Stayed 4 nights in Nov 2024

10/10 Excellent

Henrik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value! Great beach with excellent service thanks to Mauricio who worked tirelessly to make our vacation enjoyable. All staff super friendly though. Fabulous evening entertainment after Karaoke and Flamenco on Sunday especially. It’s a small property but that is just fine by us. LOVED eating at the Deck restaurant just about every night. Outside by the ocean with a la carte service and also multiple options from a buffet. Will definitely consider this hotel again when returning to the area.
Stayed 7 nights in Dec 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is very intimate, quiet. That’s what I wanted not a huge hotel with hundreds of guest. It’s clean and I felt safe. Staff was available on the beach for orders. So you did not have to go anywhere if you wanted to lounge on the beach all day. Great place to relax, and they have a show, they play volleyball, pool excercise.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yuka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here. We joined many hotel activities. The activity coordinators ( water aerobics and pool volleyball coordinator, cooking/craft activity coordinator, and yoga teacher) they all made incredible efforts for us and other guests to enjoy the time. The front desk staffs helped to find solutions to our needs. I also happened to meet the hotel general manager during one of the hotel activities and I appreciated the positive attitude from all the employees. I am glad that I stayed at this hotel. The water by the hotel was more blue than other areas. My daughter has a nut allergy so it would’ve been nice to have some information on the menus or tags about the ingredients or allergens so that we don’t have to ask every time.
Stayed 5 nights in Dec 2024

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good people good food
Stayed 11 nights in Dec 2024

6/10 Okay

Yamila Robledo, Lebanon

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Loved the service all aroung Chianti Restaurant is super mice, Did not like the noise.
Stayed 3 nights in Dec 2024

8/10 Good

Nathaniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Jian, Oakville

Liked: Cleanliness, amenities, property conditions & facilities
food is good
Stayed 6 nights in Dec 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel NYX Cancún
We really enjoyed our stay… amazing view of the ocean, beach was steps away, food was delicious. We could’ve done without the attempted vacations stay sales pitch when we exited the breakfast restaurant. Overall, really liked this place and would stay here again.
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good location hotel
Hotel located good area. Room was spacious. Bath room door was stuck and couldn't open suddenly ,middle of night. Room light couldn't turn on suddenly. Restaurant umami was excellent. Restaurant Deck service and breakfast service was disappointed. There are limited food availabilities in mune for all inclusive.
Stayed 4 nights in Dec 2024

6/10 Okay

Joseph

Liked: Cleanliness
Stayed 6 nights in Dec 2024

6/10 Okay

Fridania M, Denton

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Marie Carmel, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and great customer service Only problem is a very horrible smell at many areas and the foods menu are not enough varieties
Stayed 4 nights in Dec 2024

8/10 Good

Angele

Stayed 7 nights in Dec 2024

10/10 Excellent

Elvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, everyone was very polite!
Stayed 7 nights in Dec 2024

10/10 Excellent

alfredo

Stayed 3 nights in Nov 2024

8/10 Good

Ausra

Travelled with group
Liked: Cleanliness, staff & service, amenities
We went to NYX for girls weekend, once we walked it the hotel seemed stuck in 1970's the checkin and common area was outdated. The only bathroom in front lobby very small and pitch black you cant see anything, had to use my phone several times. Second common bathroom was by pool, where water was not fushing in one, so it was a bit of the mess. We upgraded to ocean view room, it was clean and large for 3 of us. Cleaning ladies took good care of us. We had one friends bday , staff decorated brought prosecco bottle and chocolate cake. That was very sweet. Food was amazing! Breakfast not much choice but definitely enough. Italian restaurant phenomenal! Sushi we forgot to try. We ate at the Deck rest of the nights. Beach is beautiful, one of the reasons why we picked this hotel, no seaweed just beautiful water and sand. Staff is very nice, entertainment was nice few nights. We went out from the hotel to another place called Taboo, expensive but impressive few minute ride by taxi, must visit.
Stayed 3 nights in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024