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Hotel NYX Cancun All Inclusive

3.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel NYX Cancun All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Superior Suite | Beach/ocean view
On the beach, white sand, beach cabanas, sun-loungers
Front of property - evening/night
Body treatments, aromatherapy, hot stone massages, deep-tissue massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪8 min walk‬
  • Cancun Interactive Aquarium
    ‪9 min walk‬
  • Isla Dorada
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite (Sunset)

Suite (Sunset)

Suite (Sunset)

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

  • 42.0 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Oleo Cancun Playa All Inclusive Resort

Pool
Breakfast included
All-inclusive
Spa
4.1 out of 5, Very good, (1395)
The price is NZ$841
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Oleo Cancun Playa All Inclusive Resort

About the area

Cancun

With a stay at Hotel NYX Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Chac Mool Beach. .This all-inclusive property is 4 mi (6.4 km) from Iberostar Cancun Golf Course and 5.5 mi (8.9 km) from Delfines Beach.

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Cancun Interactive Aquarium - 9 min walk
  • Chac Mool Beach - 3 min drive
  • Forum Beach - 3 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

On beach with outdoor pool, near La Isla Shopping Mall
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the property include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 196 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Deck, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Deck - This beachfront restaurant specializes in international cuisine and serves lunch and dinner.
Bellavista - This restaurant serves breakfast only. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Deck
  • Bellavista
  • Chianti
  • Umami

Things to do

  • Beach volleyball
  • Fitness centre
  • Table football
  • Outdoor pool
  • Shopping
  • Spa services
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Communal living room
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The property will be renovating from April 1 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Spa tub

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Nyx All Inclusive
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Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
All-inclusive property Hotel Nyx Cancun All Inclusive
Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Hotel Nyx Cancun All Inclusive Cancun
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Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 672 out of 1143 reviews" "
Rating 8 - Good. 251 out of 1143 reviews" "
Rating 6 - Okay. 125 out of 1143 reviews" "
Rating 4 - Poor. 45 out of 1143 reviews" "
Rating 2 - Terrible. 50 out of 1143 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Agnelo

Stayed 1 night in Sep 2024

10/10 Excellent

Yanet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located, the staff is wonderful and friendly. They are all very attentive and helpful. We really enjoyed our stay and would definitely go back with family and friends.
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

4/10 Poor

Osvaldo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I reserved a deluxe room with a king bed , but got a room with 2 queens . Stay was okay and all but by the 3rd day I started getting bug bites all over and after I got home I was still getting bit as if I brought them in my clothes. Idk what it was but I need compensation
Stayed 4 nights in Oct 2024

2/10 Terrible

Trena

Stayed 2 nights in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
La locación es muy buena, el personal es muy atento y en general el servicio es impecable, si lo recomiendo!
Stayed 2 nights in Oct 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
What made Hotel NYX so great was the staff. They were absolutely amazing! The resort is a boutique resort, so your expectations of entertainment and size has to be realistic. They only have one pool that isn't large and does not have that many loungers. However, that wasn't a problem for us, because this hotel is located on such a beautiful beach, and we never had a problem getting a lounger on the beach. The food was decent (what I expect in Mexico). Our best meal was at the hibachi, it was great. The server was great and the cook, Erick, was awesome and entertaining! Armando was an excellent bartender. All in all, I would go back,
Stayed 6 nights in Oct 2024

10/10 Excellent

Ego E

Liked: Cleanliness, staff & service
Stayed 10 nights in Oct 2024

10/10 Excellent

Alondra

Stayed 4 nights in Jun 2024

8/10 Good

Melissa Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was extremely friendly and helpful. We had a larger room with an ocean view. The bathroom was less than desirable, no exhaust fan, and the shower drain was very slow to drain. The hit and cold in the shower was very difficult to turn on and off. You had to twist them with a lot of strength to turn them on and off completely. That is our only complaint. The food was amazing the beach and pool were beautiful. The staff was fantastic.
Stayed 7 nights in Oct 2024

10/10 Excellent

Sohan

Travelled with partner
Liked: Amenities
It was superfun, relaxing, most of the food was great. Amazing hard working staff. Would visit again and I recommend it especially for someone going first time.
Stayed 6 nights in Oct 2024

10/10 Excellent

Mileidy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho la playa,el hotel pequen̈o pero con muy buena atencion!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Youdel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 7 nights in Oct 2024

10/10 Excellent

Latoyaa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for a wonderful stay at Hotel NYX. The staff was very friendly and helpful to all our needs. My husband celebrated his birthday there and really enjoyed the exprience. I will definitely visit here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

2/10 Terrible

maureen

Stayed 7 nights in Sep 2024

10/10 Excellent

ISIDRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service very friendly staff Umami restaurant was the best for us !!!
Stayed 1 night in Oct 2024

8/10 Good

Gnanesh, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 2 nights in Aug 2024

10/10 Excellent

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the food and how friendly and helpful the staff are
Stayed 2 nights in Oct 2024

6/10 Okay

Sara

Expectations were not met per previous reviews. The hotel staff was not friendly, looked annoyed when asked questions. Rooms were outdated. Food was very mediocre. Only gave 3 stars because Jair from entrainment made our stay pleasant. Will not be returning.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Was always clean. Bars were good. And food was ok, we got a cheap rental car with JM car Cancún for $150 for 7 days. The staff was amazing and the coupes massage was worth it. I do recommend making the hibachi reservations for a special night. My wife got it for mt birthday and it was really fun.
Stayed 7 nights in Oct 2024

10/10 Excellent

vinay

Liked: Cleanliness, staff & service, property conditions & facilities
Loooooved it
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos A, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Food and staff was excellent! Hotel is a little smaller than others but overall my stay was awesome!
Stayed 3 nights in Oct 2024

8/10 Good

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

KARA

Stayed 2 nights in Aug 2024