Live Aqua Cancun - Adults Only - All-Inclusive

5.0 star property

Photo gallery for Live Aqua Cancun - Adults Only - All-Inclusive

Aerial view
Exterior
Exterior
Executive lounge
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

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Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Interactive Aquarium
    ‪4 min walk‬
  • La Isla Shopping Mall
    ‪4 min walk‬
  • Marlin Beach
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

  • Ocean view
  • 59.5 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

  • Ocean view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Ocean View

  • Ocean view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

  • Ocean view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Garden View

  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Garden View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Terrace, Oceanfront

  • Ocean view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Terrace, Oceanfront

  • Ocean view
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

Suite (Honey Moon)

  • Ocean view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Tierra)

  • Ocean view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Partial Ocean View

  • Partial sea view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Viento)

  • Ocean view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Wellness Aqua)

  • Ocean view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Partial Ocean View

  • Partial sea view
  • 32.8 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Cancun

With a stay at Live Aqua Cancun - Adults Only - All-Inclusive in Cancun (Zona Hotelera), you'll be a 4-minute walk from La Isla Shopping Mall and 8 minutes by foot from Hotel Zone Beaches. .This all-inclusive property is 2.4 mi (3.9 km) from Gaviota Azul Beach and 2.9 mi (4.7 km) from Iberostar Cancun Golf Course.

What's nearby

  • Cancun Interactive Aquarium - 4 min walk - 0.4 km
  • La Isla Shopping Mall - 4 min walk - 0.4 km
  • Marlin Beach - 8 min walk - 0.7 km
  • Cancun Convention Center - 4 min drive - 3.6 km
  • Gaviota Azul Beach - 5 min drive - 4.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Duna Pool Bar - ‬4 min walk
  • ‪El Fish Fritanga - ‬7 min walk
  • ‪Andiamo - ‬8 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪Cambalache - ‬3 min walk

About this property

Live Aqua Cancun - Adults Only - All-Inclusive

Adults-only beachfront property with 7 outdoor pools
Live Aqua Cancun - Adults Only - All-Inclusive offers 371 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

7 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Feel Harmony Spa has 4 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 371 air-conditioned rooms featuring free minibar items and espresso makers. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies. 65-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at SIE7E, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to noon.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 14564 square feet (1353 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and noon.
SIE7E - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
AZUR - This poolside theme restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
MB - This fine-dining restaurant specializes in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Hidden Garden - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Varenna - This poolside bistro specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball
Tennis rackets

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 5 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • AZUR
  • Hidden Garden
  • MB
  • SIE7E
  • Varenna

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (14,564 square foot of space)
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways (99 centimetre high)
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.02 per accommodation, per night
  • Destination fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aqua All Inclusive
Aqua Cancun All Inclusive
Cancun All Inclusive Live Aqua
Cancun Aqua
Live Aqua Adults Only
Live Aqua Adults Only All Inclusive
Live Aqua Cancun Adults Only
Live Aqua Cancun All Inclusive
Live Cancun All Inclusive
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Cancun Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
Live Aqua Beach Resort Cancún All Inclusive Adults
Live Aqua Beach Cancún All Inclusive Adults Cancun
Live Aqua Beach Cancún All Inclusive Adults
Live Aqua Cancun Inclusive

Live Aqua Cancun - Adults Only - All-Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1300 out of 1793 reviews
Rating 8 - Good. 266 out of 1793 reviews
Rating 6 - Okay. 145 out of 1793 reviews
Rating 4 - Poor. 42 out of 1793 reviews
Rating 2 - Terrible. 40 out of 1793 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julio Mancera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love their service. Everyone was very attentive, very nice great people all the staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Camilo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Jan 2025

10/10 Excellent

Henry, Woodhaven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would come again. Beautiful, clean, loved the pools.
Stayed 10 nights in Jan 2025

6/10 Okay

Soyul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second visit, as we loved Live Aqua the first time. An older male host at Azur was very clearly dividing guest based on race and it really ruined our night. It was so clear what he was doing. Even though there were plenty of empty tables in the center area with table lamps and wonderful views, we were sat in a dark corner with the only other couple who were not caucasian. The table wasn't even fully set up and the waiter rushed to bring us a flickering lamp after we sat down. Caucasian couples that lined up behind us were sat in the area with all the other caucasians, far away from us. It was like there was an air bubble between us and them. It was so embarrassing to witness and also humiliating. I never thought I'd see this happen in Mexico. It happened three times, so it wasn't an isolated incident. We are deeply saddened and disappointed because we waited a whole year with hopes of visiting Live Aqua again.
Stayed 4 nights in Nov 2024

8/10 Good

Andrew

Stayed 2 nights in Jan 2025

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone were great.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this all inclusive resort! Beautiful, clean, friendly staff, amazing food and drinks…this place was awesome! The staff truly do care and want you to have the best stay! Me and my fiancé will definitely be back.
Stayed 5 nights in Jan 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo travel

Live Aqua Resort is an all-inclusive adult-only Resort. What I loved most about it was that the restaurants were first come first serve not with reservations. In all other all-inclusive resorts, You rush to make a reservation first thing in the morning and if you don’t do that, then you might as well not even try to get into a restaurant at night therefore you’re eating at the buffet restaurant every single meal.. The food and wine were excellent, the staff was very helpful, spoke English, and went over and beyond helping with anything you asked for. The pools and beach are easy to get to. The resort looks huge but everything is accessible! With minor mobility issues, I was very pleased with how convenient everything was! I've stayed at many all-inclusive resorts, this by far is my favorite Resort.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time in Live Aqua Hotel and Resort
Stayed 4 nights in Jan 2025

8/10 Good

Karla, Chaparral

Travelled with partner
Liked: Amenities, property conditions & facilities
Food
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Randolph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was.the perfect place to reconnect with my wife. Clean, food was delicious ms pools and beach was wonderful
Stayed 3 nights in Jan 2025

8/10 Good

Roy

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. The speciality dining was great. I didn’t like the fact only VIP members were given access to Premium Liquor. The price of the stay was too high to not allow all patrons access.
Stayed 5 nights in Jan 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is smaller than what I expected but had exactly what we needed for a Christmas getaway. The beach was awesome, the pools were great. It could be difficult to get a chair near the pool if you aren’t up and out early. We did have a few days of rain which was a bummer and honestly there wasn’t much to do. There aren’t a lot of places to sit and people watch with a cocktail and they only have two indoor bars and one doesn’t open till evening. There wasn’t a lot of night life but the food was excellent and our room was very clean!
Stayed 5 nights in Dec 2024

10/10 Excellent

Konstantina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience of all the dining options and access to all areas of the properties
Stayed 5 nights in Jan 2025

8/10 Good

SARAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Sarah Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible experience. We have gone twice. Excellent staff, relaxing environment, and the best food of the 7 resorts we have visited. A
Stayed 4 nights in Jan 2025

10/10 Excellent

Amy

Stayed 4 nights in Dec 2024

10/10 Excellent

Richard

Stayed 4 nights in Jan 2025

10/10 Excellent

Lisa, Chicago

Stayed 2 nights in Jan 2025

10/10 Excellent

Anat

Stayed 5 nights in Dec 2024

6/10 Okay

Lou S

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in process for this resort was awful. After having an unforeseen delayed travel day we were taken to the "5th Floor Club" like it was something special. The attendant then took our passports and disappeared for over half an hour--big red flag. All we wanted to do was get check in, go to our room, and get situated. After an hour they finally got us checked in. Hands down worst check in experience ever. They need to make this better. Overall, a nice place however. Would be nice to have a lunch buffet like they have at breakfast for ease.
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Clean property. Good food. Highly recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LiveAqua was very nice. Amazing beach front location, good restaurants and an interesting mix of activities to do.
Stayed 4 nights in Dec 2024