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Ocean Dream Cancun by GuruHotel

3.0 star property

Photo gallery for Ocean Dream Cancun by GuruHotel

2 outdoor pools, pool umbrellas, pool loungers
View from property
Diamond Suite | View from room
Beach bar
Beach bar

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Spa

Explore the area

Map
Boulevard Kukulcán km 9, Zona Hotelera, Cancun, QROO, 77500
  • Forum Beach
    ‪5 min walk‬
  • Cancun Convention Center
    ‪7 min walk‬
  • Gaviota Azul Beach
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Premier Room

Premier Room

Premier Room

  • Ocean view
  • 93 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 Bedroom, Ocean View

Room, 1 Bedroom, Ocean View

Room, 1 Bedroom, Ocean View

  • Ocean view
  • 83 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Diamond Suite

Diamond Suite

Diamond Suite

  • Ocean view
  • 102 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Double Beds

  • Ocean view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Bathtub, Ocean View

Deluxe Double Room, Bathtub, Ocean View

Deluxe Double Room, Bathtub, Ocean View

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Lagoon View

Standard Room, 2 Double Beds, Lagoon View

Standard Room, 2 Double Beds, Lagoon View

  • Lagoon view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 king Bed Lagoon View

Standard Room, 1 king Bed Lagoon View

Standard Room, 1 king Bed Lagoon View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View

  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Hot Tub

Junior Suite, Hot Tub

Junior Suite, Hot Tub

  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms, Balcony

Penthouse, 2 Bedrooms, Balcony | Living area

Penthouse, 2 Bedrooms, Balcony

  • 93 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Double Room, Ocean View

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ocean View

  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Kitchenette

Deluxe Room, 1 King Bed, Kitchenette

Deluxe Room, 1 King Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

With a stay at Ocean Dream Cancun by GuruHotel in Cancun (Zona Hotelera), you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 5 minutes by foot from Forum Beach. .This beach hotel is 0.4 mi (0.6 km) from Cancun Convention Center and 0.5 mi (0.9 km) from Gaviota Azul Beach.

What's nearby

  • Chac Mool Beach - 4 min walk - 0.4 km
  • Forum Beach - 5 min walk - 0.5 km
  • Cancun Convention Center - 7 min walk - 0.6 km
  • Gaviota Azul Beach - 11 min walk - 0.9 km
  • Hotel Zone Beaches - 9 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Coco Bongo - ‬4 min walk
  • ‪Señor Frogs - ‬6 min walk
  • ‪Hooters - ‬5 min walk
  • ‪Mandala - ‬5 min walk
  • ‪Hard Rock Cafe Cancun - ‬5 min walk

About this property

Ocean Dream Cancun by GuruHotel

Oceanfront hotel with spa services, near La Isla Shopping Mall
Ocean Dream Cancun by GuruHotel offers 68 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 68 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards.
Pamper yourself with onsite massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). When you are in need of a refreshing drink, visit the swim-up bar or one of 2 bars/lounges, or 2 poolside bars.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Ocean Dream Cancun by GuruHotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Hot tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2200 per vehicle (roundtrip, maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ocean Dream BPR Condo Cancun
Ocean Dream BPR Condo
Ocean Dream BPR Cancun
Ocean Dream BPR
Ocean Dream BPR Aparthotel Cancun
Ocean Dream BPR Aparthotel
Ocean Dream BPR Hotel Cancun
Ocean Dream BPR Hotel
Ocean Dream Cancun
Ocean Dream Cancun by GuruHotel Hotel
Ocean Dream Cancun by GuruHotel Cancun
Ocean Dream Cancun by GuruHotel Hotel Cancun

Ocean Dream Cancun by GuruHotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 361 out of 1004 reviews
Rating 8 - Good. 233 out of 1004 reviews
Rating 6 - Okay. 163 out of 1004 reviews
Rating 4 - Poor. 99 out of 1004 reviews
Rating 2 - Terrible. 148 out of 1004 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

miguel angel ferral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar playa super limpia bella
Stayed 1 night in Jan 2025

6/10 Okay

Lesley Ann

Travelled with family
Liked: Cleanliness, amenities
I didn't like that I was forced to wait until the 3 pm check-in, even though the rooms were cleaned and ready. This is especially burdensome when you fly overnight, arrive at 7:30 in the morning, and then have to wait for your room to unpack, unwind, and begin your vacation. We asked several times if the room was ready and were told to come back at 3 pm check-in time. We could see the paperwork all lined up and ready for check-in, so why not let people into the rooms once they're ready? This made for a stressful first day of vacation. We also had someone in our party with special dietary needs, so we had some of our own snacks packed. When snacking at the pool, a staff member approached us and told us we couldn't have outside snacks at the pool. That meant we were forced to only order the resort food and snacks, which the person in our party could not eat. So we had to leave the pool area to eat our snacks. Very inconvenient and unnecessary.
Stayed 6 nights in Dec 2024

10/10 Excellent

Amitava

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location and the view. Stuff were very cordial to answer our queries.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Kuhananth

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not same as on advertising pictures . They used the AI version . Hotel was so dirty and we did not check in . After that we have requested refund but they refused the refund . This is totally scam . They adverise as like new hotel but all broken . We have the proof of pictures
Stayed 4 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location & room
Stayed 4 nights in Nov 2024

6/10 Okay

VICTOR

Stayed 2 nights in Dec 2024

2/10 Terrible

Jacob

Stayed 1 night in Dec 2024

10/10 Excellent

Marcelino, Waukegan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to entertainment and shopping
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Its location was great. The service around the pool and the beach were very good
Stayed 1 night in Dec 2024

10/10 Excellent

Zhicheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Taisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfect location. Walking distance from dining and entertainment. The staff was polite and friendly. Pool area clean. We stayed in the king size ocean view room. The view was absolutely stunning. The con is the room needs an upgrade. Bathroom is too small, the jacuzzi was outdated and the flooring although clean , there were a lot of scuff marks and cracks on the tiles.
Stayed 4 nights in Dec 2024

8/10 Good

Janine

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Jorge

Stayed 5 nights in Nov 2024

2/10 Terrible

Errin Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was advertised as all inclusive, but when we arrived we were told it was no longer the case. No refund, even after speaking with Expedia, the owners, and the managers. Every website you see for this property will say all-inclusive, but it is a ruse. The food is mediocre and expensive. The staff is very nice, and this obviously has nothing to do with them. Just grifting owners and Expedia letting them get away with it.
Stayed 7 nights in Nov 2024

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jesus Daniel Sierra

Disliked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

Robin, Orlando

I would definitely return, nothing fancy but the Ocean view was Breathtaking! my new spot for quick getaway
Stayed 4 nights in Nov 2024

10/10 Excellent

Gurtaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Zitlalli

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and easy walk to the hotel zone but be careful with where you place their towels. House keeping took a towel we used and when it came to checking out they charged us $25 US dollars when it wasn’t our fault. Charged us $7 US dollars for “dirtying a towel” towel was used to avoid leaking from shower since the door left a gap.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yuzu

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
All stuffs were very kind and friendly
Stayed 8 nights in Nov 2024

10/10 Excellent

Min Sung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024