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Ocean Dream Cancun by GuruHotel

3.0 star property

Photo gallery for Ocean Dream Cancun by GuruHotel

2 outdoor pools, pool umbrellas, pool loungers
Beach bar
Beach bar
Diamond Suite | View from room
View from property

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Spa

Explore the area

Map
Boulevard Kukulcán km 9, Zona Hotelera, Cancun, QROO, 77500
  • Forum Beach
    ‪5 min walk‬
  • Cancun Convention Center
    ‪7 min walk‬
  • Gaviota Azul Beach
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Premier Room

Premier Room

Premier Room

  • Ocean view
  • 93 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 Bedroom, Ocean View

Room, 1 Bedroom, Ocean View

Room, 1 Bedroom, Ocean View

  • Ocean view
  • 83 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Diamond Suite

Diamond Suite

Diamond Suite

  • Ocean view
  • 102 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Double Beds

  • Ocean view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Bathtub, Ocean View

Deluxe Double Room, Bathtub, Ocean View

Deluxe Double Room, Bathtub, Ocean View

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Lagoon View

Standard Room, 2 Double Beds, Lagoon View

Standard Room, 2 Double Beds, Lagoon View

  • Lagoon view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 king Bed Lagoon View

Standard Room, 1 king Bed Lagoon View

Standard Room, 1 king Bed Lagoon View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View

  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Hot Tub

Junior Suite, Hot Tub

Junior Suite, Hot Tub

  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms, Balcony

Penthouse, 2 Bedrooms, Balcony | Living area

Penthouse, 2 Bedrooms, Balcony

  • 93 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Double Room, Ocean View

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ocean View

  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Kitchenette

Deluxe Room, 1 King Bed, Kitchenette

Deluxe Room, 1 King Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

Located in Cancun (Zona Hotelera), Ocean Dream Cancun by GuruHotel is within a 15-minute walk of Forum Beach and Cancun Convention Center. .This beach hotel is 0.5 mi (0.9 km) from Gaviota Azul Beach and 2 mi (3.2 km) from La Isla Shopping Mall.

What's nearby

  • Chac Mool Beach - 4 min walk - 0.4 km
  • Forum Beach - 5 min walk - 0.5 km
  • Cancun Convention Center - 7 min walk - 0.6 km
  • Gaviota Azul Beach - 11 min walk - 0.9 km
  • La Isla Shopping Mall - 3 min drive - 3.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Coco Bongo - ‬4 min walk
  • ‪Señor Frogs - ‬6 min walk
  • ‪Hooters - ‬5 min walk
  • ‪Mandala - ‬5 min walk
  • ‪Hard Rock Cafe Cancun - ‬5 min walk

About this property

Ocean Dream Cancun by GuruHotel

Oceanfront hotel with spa services, near La Isla Shopping Mall
Ocean Dream Cancun by GuruHotel offers 68 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 68 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards.
Pamper yourself with onsite massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). When you are in need of a refreshing drink, visit the swim-up bar or one of 2 bars/lounges, or 2 poolside bars.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Ocean Dream Cancun by GuruHotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Hot tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2200 per vehicle (roundtrip, maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ocean Dream BPR Condo Cancun
Ocean Dream BPR Condo
Ocean Dream BPR Cancun
Ocean Dream BPR
Ocean Dream BPR Aparthotel Cancun
Ocean Dream BPR Aparthotel
Ocean Dream BPR Hotel Cancun
Ocean Dream BPR Hotel
Ocean Dream Cancun
Ocean Dream Cancun by GuruHotel Hotel
Ocean Dream Cancun by GuruHotel Cancun
Ocean Dream Cancun by GuruHotel Hotel Cancun

Ocean Dream Cancun by GuruHotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 368 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 149 out of 1001 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

gary

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is not near as nice as the pictures show, they charge random charges. The location is great, I dont think I would go back
Stayed 1 night in Jan 2025

6/10 Okay

Kathryn

Travelled with partner
Liked: Staff & service, amenities
The wait staff were all very polite and friendly. The hotel was very frugal with bathroom linen (2 of us were only allowed 1 bath towel each). We had to call maintenance twice to fix the toilets. The Beach and the view were spectacular and the hotel is located near many great restaurants. The grocery store is also close by.
Stayed 9 nights in Jan 2025

10/10 Excellent

Sonja

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved walking onto the beach from the hotel. There were umbrellas and beanbag chairs on the beach, 2 pools, hammocks and swings on the property. Beautiful! Stunning views from the balcony. 2 excellent taco/burrito restaurants down the street to the south.
Stayed 6 nights in Jan 2025

6/10 Okay

Kathryn

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
1. We specifically chose this place because it had a kitchenette. That included one pan, one pot, a cutting board, and 4 sets of dishes and cutlery. No sharp knives to prep food, no dish soap, no dish cloths or towels. Very disappointing. 2. Loud music was played through speakers on the beach (attached to the resort wall) all day. When at the beach, we needed earplugs, and even then it was too loud. From our room on the 3rd floor, we could still hear the bass all day. 3. Front desk staff not especially friendly.
Stayed 4 nights in Jan 2025

6/10 Okay

Stephanie

Disliked: Amenities, property conditions & facilities
Restaurant is not good. Go off campus, lots of places around.
Stayed 1 night in Jan 2025

10/10 Excellent

Naoise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was amazing, views of sea and hottub included. The staff were wonderful and handy location to main bars etc. Only negative is , walls very thin. Can hear absolutely everything outside of room and the windows thin as waves at night kept us awake alongside neighbours above/to the side. However overall great stay.
Stayed 5 nights in Jan 2025

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

4/10 Poor

asiah b

Disliked: Cleanliness, amenities
Stayed 6 nights in Jan 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para disfrutar de las playas de Cancún!! Me gustó la ubicación y la habitación con vista al mar que nos tocó. Personal muy amable!
Stayed 2 nights in Jan 2025

10/10 Excellent

OBED

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

6/10 Okay

Raysa

Disliked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
The beach is very nice and the walking distance from my room its so convenient then the bean bags and umbrellas and servers what a great experience. I Just love it !
Stayed 7 nights in Jan 2025

10/10 Excellent

miguel angel ferral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicios
Stayed 1 night in Jan 2025

4/10 Poor

Stephanie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Pros: walking distance from lots of food and shopping, beautiful view of the ocean, private beach, good air conditioning, price Cons: photos were misleading, outdated, design isn't intuitive, staff wasn't friendly, shower had only one of the two doors installed, plumbing couldn't accommodate toilet tissue, room must undergo an inspection as part of the check out process (time consuming and inconvenient) Overall, you get what you pay for. I wouldn't stay at this location again.
Stayed 2 nights in Jan 2025

8/10 Good

Fabian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Room Was clean. Services was good. The location was good. But we thoughtthe drinks were a littleexpensive
Stayed 4 nights in Jan 2025

6/10 Okay

Marichris

Travelled with family
Disliked: Amenities, property conditions & facilities
Good location and great views from the Ocean Dream. Though the condition of our room needed further improvement. TV did not work and latch on balcony sliding door was broken - it made the stay feel uneasy, as it would have been quite easy for someone to break the door open and get into our room from the ground floor. I told reception about the issue with the door; they said that someone would fix it - but no one did. This needs to be addressed!
Stayed 3 nights in Jan 2025

10/10 Excellent

Yogesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is excellent . It has the awesome ocean view which you can enjoy from your room or from pool. There is a beach club and cool restaurant with scenic view sitting areas.
Stayed 3 nights in Jan 2025

4/10 Poor

Edwin

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Property needs to be renovated. Elevator has been left unattended. People smoke in the rooms which causes the smells to go through all the levels. Toilets don’t work. Fixtures have calcium and are rusting. During the day this place looks like a prison from the outside. It’s a hole in a wall where there is literally holes everywhere due to cracking and falling apart.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kevin Leroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. This property is on the beach and the staff was excellent and very professional. The location is right in the heart of town. So much to do and so easy to get the bus to other places for 12 pesos. I will definitely stay there again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Shaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Brittany

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not for younger crowds. Rain shower and toilet has low pressure because close to beach. Shower doesn’t drain fast. Beds are small. It’s close to good food spots and walkable distance.
Stayed 4 nights in Jan 2025

10/10 Excellent

Raul Perdomo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the 2 pools and beach area! Staff was great and responded quickly. Short walk to stores and restaurants.
Stayed 2 nights in Dec 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Great beach scene with DJ. Pool was beautiful and loved the outside seating area by the swings. Roque is a great bartender and the front desk staff were super friendly and helpful. I would love the toilets to work easier in the rooms. The beach staff don’t work as a team. I had to wait 30 minutes for my dedicated server to come clean cups from another party after I requested they be moved by another server. Just seemed like a lack of customer service not to just grab the glasses and wipe off the table so I could use it right away.
Stayed 3 nights in Jan 2025

4/10 Poor

muna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

POOR CUSTOMER SERVICE

The place offers little amenities for the price it costs. The only good thing about it is the beach all the staff need to take a customer service course, every one of them was rude and not helpful. Will not go back !!
Stayed 1 night in Dec 2024

6/10 Okay

Jiaen, Spokane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and the staff are friendly, but the only downside is that the decor is so-so and the bathtub in my room seemed to only have ice water, which would have been nice if it had hot water.
Stayed 3 nights in Dec 2024