Ocean Dream Cancun by GuruHotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocean Dream Cancun by GuruHotel

2 outdoor pools, pool umbrellas, pool loungers
Beach bar
Diamond Suite | View from room
Beach bar
View from property

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Spa
  • Pool
  • Housekeeping

Explore the area

Map
Boulevard Kukulcán km 9, Zona Hotelera, Cancun, QROO, 77500
  • Chac Mool Beach
    4 min walk
  • Forum Beach
    5 min walk
  • Cancun Convention Center
    7 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    25 min drive

Room options

Premier Room

  • 93 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Room, 1 Bedroom, Ocean View

  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Diamond Suite

  • 102 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Deluxe Room, 2 Double Beds

  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, Bathtub, Ocean View

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Lagoon View

  • 38 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 king Bed Lagoon View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Balcony, Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Hot Tub

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Penthouse, 2 Bedrooms, Balcony

  • 93 sq m
  • Sleeps 5
  • 2 Double Beds

Standard Double Room, Ocean View

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cancun

With a stay at Ocean Dream Cancun by GuruHotel in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Cancun Convention Center. .This beach hotel is 6.2 mi (10 km) from Delfines Beach and 8.4 mi (13.6 km) from Ultramar Ferry Puerto Juárez.

What's nearby

  • Chac Mool Beach - 4 min walk
  • Forum Beach - 5 min walk
  • Cancun Convention Center - 7 min walk
  • Gaviota Azul Beach - 11 min walk
  • Hotel Zone Beaches - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Coco Bongo - ‬4 min walk
  • ‪Señor Frogs - ‬6 min walk
  • ‪Hooters - ‬5 min walk
  • ‪Mandala - ‬5 min walk
  • ‪Hard Rock Cafe Cancun - ‬5 min walk

About this property

Ocean Dream Cancun by GuruHotel

Ocean view hotel with spa services, near La Isla Shopping Mall
Ocean Dream Cancun by GuruHotel offers 68 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 68 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards.
Pamper yourself with onsite massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). When you are in need of a refreshing drink, visit the swim-up bar or one of 2 bars/lounges, or 2 poolside bars.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Ocean Dream Cancun by GuruHotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 2 poolside bars, 2 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Spa services
  • A hot tub

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2200 per vehicle (roundtrip, maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ocean Dream BPR Condo Cancun
Ocean Dream BPR Condo
Ocean Dream BPR Cancun
Ocean Dream BPR
Ocean Dream BPR Aparthotel Cancun
Ocean Dream BPR Aparthotel
Ocean Dream BPR Hotel Cancun
Ocean Dream BPR Hotel
Ocean Dream Cancun
Ocean Dream Cancun by GuruHotel Hotel
Ocean Dream Cancun by GuruHotel Cancun
Ocean Dream Cancun by GuruHotel Hotel Cancun

Ocean Dream Cancun by GuruHotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 357 out of 1005 reviews" "
Rating 8 - Good. 226 out of 1005 reviews" "
Rating 6 - Okay. 166 out of 1005 reviews" "
Rating 4 - Poor. 100 out of 1005 reviews" "
Rating 2 - Terrible. 156 out of 1005 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Business traveller
Liked: Amenities
It was very pretty, they service was Excellent. I would have liked a more Mexican food selection and better drinks.
Stayed 7 nights in Sep 2024

4/10 Poor

Yiting

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jabin

Liked: Cleanliness, amenities, property conditions & facilities
Overall a nice experience, but the staff does need to get some training in customer service. They absolutely provide the bare minimum.
Stayed 4 nights in Sep 2024

10/10 Excellent

Aryana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, pool bar great! Location is the absolute best
Stayed 1 night in Sep 2024

6/10 Okay

Tamim

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

4/10 Poor

Juan

Disliked: Property conditions & facilities
Shower was missing a door, shower head was old and spotty, hairdryer was on its last legs had no power
Stayed 1 night in Sep 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

MANUEL

Travelled with family
Disliked: Property conditions & facilities
I had stayed here 2 previous times 5 years ago and it was astonishing ( we stayed for a month). You can tell that some maintenance in rooms haven’t been done since then ( bathroom shower sliding door missing, shower head on second bathroom spraying water everywhere except down to you… Music way, way too loud. I guess by leaving maintenance behind and having music this loud they are really focusing in a different type of clientele ( reggaeton like kind of people if tou know what I mean ) The beach is still fantastic but…
Stayed 1 night in Aug 2024

2/10 Terrible

Hermenegildo

Disliked: Cleanliness, property conditions & facilities
I want my money back. It's a disaster the nasty smell in bathroom pipe is old and the ridiculous price is the only good thing is the view, I want at least half of the money back. I have videos to share with Expedia to back up my claim. I will report this to BBB against Expedia for advertising that hotel, that's not fair and I was charged 27 US dollars for a beach cleaning tax at properties I asked around I was the only one.
Stayed 7 nights in Aug 2024

6/10 Okay

Hector

Liked: Cleanliness, amenities
We arrived a couple hours early it was raining we were all wet and still couldn't check in until after 3 despite it being practically empty. We got a room with a supposed jetted tub that didn't work very basic room felt like we over paid for what we got. Obviously if this hotel weren't in this great area we wouldn't stay. Beach club staff were excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Florence

Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La habitación estaba en muy malas condiciones, me les quebrados, baño sucio, parches de silicon por todos lados, el aire tuvo una fuga en un tiempo y el suelo estaba todo manchado así como la pared en malas condiciones por la humedad. En recepción alguien escurrió sangre y al día siguiente por la mañana aún estaban las gotas de sangre. El hotel te hace firmar un reglamento donde te indica que NO hará cambio de habitación si cuentas con cualquier situación y que solo pueden menciónale a mantenimiento o al ama de llaves. El servicio de los jóvenes del restaurante fue muy bueno pero fuera de ahí, recepción tuvo sus errores, me querían cobrar una persona extra siendo que reservé para dos. La vista esta fenomenal, eso no hay queja, y está cerca de todos los antros.
Stayed 1 night in Aug 2024

10/10 Excellent

FLOR MARIBEl, lutz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo e the ocea views
Stayed 3 nights in Aug 2024

6/10 Okay

alvaro perez

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Over all it was a great stay the only things I didn’t like was that the beds are relatively small to the ones on the pictures and also that they have a few if you loose a bracelet they give you
Stayed 6 nights in Aug 2024

2/10 Terrible

Leonel

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Homero

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property is not very clean in the rooms and pool, but the price is affordable for the area if you want to save some money and not worry about the other points.
Stayed 2 nights in Aug 2024

8/10 Good

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a nice stay overall! Rooms need a little bit of work done to them as it seems they have not been renovated for a while. If this is not a problem for you then great, it was not a problem for me either. The only one thing I will say is that my first morning there I could smell a gross stench coming from what I think was the shower or sink drain but that went away.
Stayed 5 nights in Aug 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location, pricey drinks
The location can't be beat. You're right on the beach and near a bus stop. We enjoyed the beach area and the pool but found the drinks at the pool bar to be a little overpriced. It was unfortunate that they don't allow outside drinks as we ended up spending less time on the property just to avoid the drink prices.
Stayed 4 nights in May 2024

8/10 Good

Jesus

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Ocean Dream is located next to the main hotelera attractions. The property is maintained very well. Some of the rooms need repairs but it does not take away from the beauty and location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Oswaldo Rafael Macias

Travelled with family, Travelled with family and small children
Loved the friendly staff. Everyone was very helpful and nice. Excellent ocean view. Great hotel!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know why ppl give this property a bad rating. We enjoyed it. It was very clean the ppl was nice. It is not all inclusive but there is restaurants, convenience stores close by. The only thing is, if you use their umbrellas you have to order food and drinks from them. You can’t take your own:
Stayed 5 nights in Jul 2024

10/10 Excellent

Shuli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel met our expectations, we were expecting a three star hotel, but it was more like a five star. The good thing is, the access to the rooms is not through the lobby so it feels more private. Although the swimming pool was a bit dirty. Definitely value for money.
Stayed 10 nights in Jul 2024

10/10 Excellent

brad

Liked: Cleanliness, staff & service, room comfort
Location and comfort without the cost and pretense
Ocean Dreams is a fantastic location. Proximity to groceries, restaurants, nightlife and beaches is perfect. We loved the pools, easy beach access and easy-going staff. Our kitchenette room made for easy homemade breakfasts. Really, we loved our stay at Ocean Dreams.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Ocean Dream and had a wonderful experience in terms of convenience and service. The hotel's location was perfect, with everything I needed within walking distance. The staff were truly amazing - friendly, helpful, and went above and beyond to make my stay comfortable. However, I did feel that the property itself could benefit from some updates. The rooms and common areas felt a bit dated, and some modern touches would go a long way in enhancing the overall experience. Overall, I would still highly recommend ocean dream for its fantastic location and exceptional staff. With a bit of renovation, it could truly be a top-notch hotel."
Stayed 4 nights in Jul 2024

10/10 Excellent

Marco

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Essy walk to shopping, entertainment and beaches
Stayed 2 nights in Jul 2024