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One Cancun Centro

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One Cancun Centro

Outdoor pool
Exterior
Desk, blackout curtains, free cots/infant beds, free WiFi
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Av. Tulum esq. Banco Chinchorro, 1-01, Manzana 2 Supermanzana 13, Cancun, QROO, 77504
  • Galenia Hospital
    2 min walk
  • Dubai Palace Casino
    14 min walk
  • Royal Yak Casino and Sports Book
    16 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    14 min drive

Room options

View all photos for Standard Twin Room, 2 Single Beds

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Twin Room, 2 Single Beds

  • 11.5 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 11.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

ibis Cancun Centro

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very good, (1127)
The price is NZ$149
for 1 room
includes taxes & fees
5 Jan - 6 Jan
ibis Cancun Centro

About the area

Cancun

With a stay at One Cancun Centro, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Plaza 28. .This eco-certified hotel is 9.5 mi (15.3 km) from La Isla Shopping Mall and 11.5 mi (18.5 km) from Moon Palace Golf Club.

What's nearby

  • Galenia Hospital - 2 min walk
  • Dubai Palace Casino - 14 min walk
  • Plaza Las Americas - 18 min walk
  • Plaza 28 - 3 min drive
  • Puerto Cancun Marina Town Center - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • ‪Four Points by Sheraton Cancun Centro - ‬5 min walk
  • ‪Costelao - ‬10 min walk
  • ‪Sonora's Meat Cancun - ‬5 min walk
  • ‪La Tranquita - ‬7 min walk
  • ‪The Eatery Bistro & Restaurant - ‬3 min walk

About this property

One Cancun Centro

Eco-certified Cancun hotel in Downtown Cancun with free breakfast
One Cancun Centro offers 126 accommodations with hair dryers and blackout drapes/curtains. 49-inch LCD televisions come with cable channels. Bathrooms include showers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Stay in one of 126 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of One Cancun Centro. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV channels

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Cancun Centro
One Cancun Centro Hotel
One Centro Hotel
One Centro
One Cancun Centro Hotel
One Cancun Centro Cancun
One Cancun Centro Hotel Cancun

One Cancun Centro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 434 out of 1002 reviews" "
Rating 8 - Good. 372 out of 1002 reviews" "
Rating 6 - Okay. 133 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 27 out of 1002 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

ABEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Joshua A

Liked: Staff & service
Disliked: Property conditions & facilities
The lobby was hot and had a bad smell.
Stayed 1 night in May 2024

10/10 Excellent

Adis

Stayed 1 night in Mar 2024

8/10 Good

LINGCHUAN

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Jorge

Disliked: Property conditions & facilities
Ok
Stayed 1 night in Feb 2024

10/10 Excellent

Akhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

4/10 Poor

Behrouz

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Everica, Mission

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Ernie

Travelled with family and small children
Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay short term.
We stayed one night for a layover when travelling. Small room but clean and friendly staff. Pillow was not great for my girlfriend and the water was not very hot for a shower, but other than that good experience. Good, fresh breakfast in the morning!
Stayed 1 night in Dec 2023

6/10 Okay

Jose, Hopkinsville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very safe, but don’t permit to bring alcohol in to the rooms. But it was very noisy between the rooms. The shopping it is too far away and very poor option for dining. The transportation it is to expensive and shopping center not walkable. I found bugs in the room!
Stayed 3 nights in Nov 2023

8/10 Good

Leticia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is Coffee most of the time. I didn't liked that that there was no cross pathways near the Hotel.
Stayed 2 nights in Oct 2023

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and satisfying
Stayed 5 nights in Aug 2023

6/10 Okay

Tim

Hotel ok but no facilities and no alcohol is allowed. The breakfast was good
Stayed 1 night in Sep 2023

6/10 Okay

Dianna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Vacant lot next door is an eye sore and trashy
Stayed 9 nights in Aug 2023

10/10 Excellent

Yara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent free breakfas!!!
This hotel is affordable, clean has everything and includes a full delicious breakfast with stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Keltric

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place and convenient for shopping
Stayed 3 nights in Jul 2023

2/10 Terrible

Eugenio

This is a one star hotel poor quality on the outskirts of cancun not downtown as advertised Want my three nigths unused
Stayed 4 nights in Jun 2023

2/10 Terrible

Mauricio

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Título de la reseña: "Una decepcionante experiencia en el hotel" Calificación: ★★☆☆☆ Reseña: Lamentablemente, mi estancia en este hotel no cumplió con mis expectativas. Desde el momento en que entré al lobby, me recibió un olor desagradable que persistía en el ambiente. Esto fue bastante incómodo y no generó una buena impresión inicial. Al llegar a la habitación, me decepcioné aún más. La falta de limpieza fue evidente, con una capa notable de polvo acumulada en varios lugares. Las sábanas también presentaban manchas, lo cual me hizo cuestionar su higiene y calidad. Estas condiciones no son aceptables en un hotel de cualquier categoría. Además de los problemas de limpieza, también encontré que algunas instalaciones necesitaban mantenimiento. Por ejemplo, había una lámpara que no funcionaba correctamente. Estos detalles descuidados contribuyeron a mi sensación general de decepción. Es importante destacar que el personal del hotel fue amable. Sin embargo, los problemas existentes en las instalaciones y la falta de atención a los estándares de limpieza son aspectos fundamentales que no deben pasarse por alto. En general, mi experiencia en este hotel estuvo muy por debajo de mis expectativas. Recomiendo encarecidamente al hotel que mejore la limpieza de las habitaciones y solucione los problemas de mantenimiento.
Stayed 1 night in Jun 2023

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

VICTOR

Stayed 2 nights in Apr 2023

6/10 Okay

Valeria

Travelled with partner
Liked: Cleanliness
Basic hotel, clean. It's ok for a stopover, but I wouldn't spend there more than one night. Not much around the hotel.
Stayed 1 night in Apr 2023

8/10 Good

Ferjanti

Liked: Cleanliness, staff & service
The location is great. Breakfast including in the price helps guests who rush to airport early in the morning.
Stayed 1 night in Apr 2023