Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property

Photo gallery for Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Poolside bar
Deep soaking bathtub
Aerial view
View from property
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
  • Plaza Caracol Mall
    ‪2 min walk‬
  • UltraMar Ferry Terminal
    ‪6 min walk‬
  • Caracol Beach
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

Junior Suite, 2 Bedrooms (U)

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Jetted Tub, Ocean View (L)

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Suite, Ocean View (B2C-US)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C-US)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite (L)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (M)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (E)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite (M)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Connecting Rooms (E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (C)

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (C)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 35 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 35 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds

Suite, Ocean View (U)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (M)

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Cancun

Located in Cancun (Zona Hotelera), Hotel Riu Palace Las Americas - Adults Only- All Inclusive is within a 15-minute walk of Cancun Convention Center and Gaviota Azul Beach. .This all-inclusive property is 0.6 mi (1 km) from Forum Beach and 2.7 mi (4.4 km) from La Isla Shopping Mall.

What's nearby

  • Cancun Convention Center - 10 min walk
  • Gaviota Azul Beach - 12 min walk
  • Forum Beach - 12 min walk
  • Chac Mool Beach - 17 min walk
  • Tortuga Beach - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Riu - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Turquesa Restaurant - ‬3 min walk
  • ‪Kawachi Specialty Restaurant - ‬3 min walk
  • ‪Hotel Miramar - ‬3 min walk

About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Adults-only beachfront property with 3 outdoor pools
Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers 372 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 372 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Don Roberto, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Cancun? This property has 2099 square feet (195 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Don Roberto - This buffet restaurant serves breakfast, lunch, and dinner.
Sakura - This diner specializes in Japanese cuisine and serves lunch only. Open daily.
Los Arcos - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Black & White - This steakhouse serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 7 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Don Roberto
  • Sakura
  • Los Arcos
  • Krystal
  • Black & White

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Motorised watercraft
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling

Conveniences

  • ATM/banking services
  • Banquet hall
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference space (2099 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • This property does not have any lifts

More

  • 100% renewable energy
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2779 out of 4078 reviews
Rating 8 - Good. 799 out of 4078 reviews
Rating 6 - Okay. 266 out of 4078 reviews
Rating 4 - Poor. 106 out of 4078 reviews
Rating 2 - Terrible. 128 out of 4078 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Wendy G

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful resort with amazing staff. The only feedback I have is that there was painting being done on my 2 night at the hotel and the smell was super strong to a point it was giving me a headache.
Stayed 5 nights in Oct 2024

10/10 Excellent

Martin Alexander Ornelas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was honestly the best hotel I have ever stayed at!
Stayed 4 nights in Oct 2024

10/10 Excellent

Harry

Stayed 4 nights in Oct 2024

8/10 Good

Maddison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best beach on the strip by far. The staff takes great care in maintaining it, which other hotels don’t seem to do. Staff were amazing. The hotel is beautiful. Mexican restaurant and the Krystal were our favourites, we didn’t care for the Japanese or the Italian. The steak restaurant is just that, a big piece of steak. Room service could be better. The bed could be more comfortable, our king sized bed was extremely firm.
Stayed 9 nights in Oct 2024

10/10 Excellent

Christine, Holyoke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Linda K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The rooms were clean. The food was pretty good.
Stayed 8 nights in Oct 2024

10/10 Excellent

kevin patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it's a superior hotel!
Stayed 3 nights in Oct 2024

8/10 Good

Dominique, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

sven

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I was particularly unimpressed with the beach guys. They don't respect if you sit by yourself and take your umbrella away.I thought that was rude. I liked some of the special restaurants, and I left a tip on all of them, even though the best were the black-and-white steakhouse and the Krystal. Make sure you give your waiter in the breakfast room a $ for every time you are there and they will treat you very well.
Stayed 7 nights in Oct 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 6 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Greta staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Ismet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property!
Stayed 4 nights in Oct 2024

6/10 Okay

Joannah

Travelled with group
Liked: Cleanliness
Disliked: Amenities
For an adult only resort, there was not much amenities to do. Definitely not a "party" resort. Very old, chill vibe only. Bar lounges close early! Beach area is small. Alcohol options weren't really good & WARM all the time. The rooms are outdated, AC did not work, fridge kept dying, and the bathroom water smelled like sewer. Mainly just enjoyed being able to go to the themed Pool Party via shuttle bus during our stay - it was so much fun there but if the pool party is the reason you want to stay at a RIU, choose other locations.
Stayed 4 nights in Aug 2024

10/10 Excellent

Yoseli Arellano

Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. The campus was very clean. The food was amazing! Very close to the city also!
Stayed 3 nights in Oct 2024

10/10 Excellent

PITALIS, Manvel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Hassan

Stayed 4 nights in Oct 2024

10/10 Excellent

Najwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel, but I had to go over 12 times in my 4 days stay to get new room card since it get deactivated over and over & over, it’s the worst part one you want to get to the room and doesn't work and had to go all the way down to get new card
Stayed 4 nights in Oct 2024

8/10 Good

Joselin Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to visit friendly staff and various food options
Stayed 3 nights in Oct 2024

10/10 Excellent

William v Castaneda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place and location. The employees were all very friendly. The food, drinks and everything in general.
Stayed 4 nights in Oct 2024

10/10 Excellent

Joselyn

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 3 nights in Oct 2024

10/10 Excellent

Adriana Rubio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Julie Ann Hillenbrand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very helpful and attentive staff. The dining options within the resort were a bit lmited, however; the meals we had were delicious. There is transport to other resorts owned near RIU Las Americas for added dining options. The area is walkable and shopping is close by. Overall a fantastic stay and we plan to return again next year.
Stayed 5 nights in Oct 2024

6/10 Okay

Aslidin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I got honey moon for my brother’s wedding and asked them to do something special at least a note with some sweet treats. They said ok, no problem we will do it! And NOTHING! Reputation lagging
Stayed 5 nights in Oct 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024