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Sandos Cancún All Inclusive - Adults Only

4.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sandos Cancún All Inclusive - Adults Only

2 bars/lounges, poolside bar
Lobby
3 outdoor pools, pool umbrellas, pool loungers
View from property
On the beach, white sand, free beach cabanas, sun-loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
  • Room service

Explore the area

Map
Cancun, QROO
  • Ballenas Beach
    ‪4 min walk‬
  • Aquaworld
    ‪14 min walk‬
  • Luxury Avenue Shopping Mall
    ‪15 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Caribe Suite

Caribe Suite

Caribe Suite

  • 108 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Suite

Suite

Suite

  • 84 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe room

Deluxe room | Beach/ocean view

Deluxe room

  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | View from room

Sandos Suite

  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Balcony Deluxe Room

Balcony Deluxe Room

Balcony Deluxe Room

  • 43.0 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

Aerial view

Fiesta Americana Condesa Cancun All Inclusive

Pool
All-inclusive
Spa
Pet-friendly
4.4 out of 5, Excellent, (3565)
The price is NZ$1,029
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Fiesta Americana Condesa Cancun All Inclusive

About the area

Cancun

Located in Cancun (Zona Hotelera), Sandos Cancún All Inclusive - Adults Only is within a 5-minute drive of La Isla Shopping Mall and El Rey Ruins. .This all-inclusive property is 3.1 mi (5 km) from Delfines Beach and 3.5 mi (5.6 km) from Cancun Convention Center.

What's nearby

  • Aquaworld - 14 min walk
  • La Isla Shopping Mall - 3 min drive
  • El Rey Ruins - 5 min drive
  • Delfines Beach - 6 min drive
  • Tortuga Beach - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬2 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk
  • ‪Porfirio's Cancun - ‬8 min walk
  • ‪Puerto Madero - ‬8 min walk
  • ‪Club 91 Lounge - ‬9 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

Adults-only beachfront property with 3 outdoor pools
Sandos Cancún All Inclusive - Adults Only offers 213 accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 213 guestrooms featuring iPod docking stations and Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Zango Restaurant, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 6254 square feet (581 square meters) of space consisting of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Zango Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
St. Trop - This beachfront restaurant specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Gaijin Teppanyaki - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Seasons Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Frattinis - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 5 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Zango Restaurant
  • St. Trop
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • Frattinis

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Beach yoga
  • Fitness centre
  • Sauna
  • Shopping
  • Spa services
  • A hot tub
  • Steam room
  • Volleyball
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6254 square feet of space)
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch smart TV
  • TV channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 793 out of 1794 reviews" "
Rating 8 - Good. 447 out of 1794 reviews" "
Rating 6 - Okay. 291 out of 1794 reviews" "
Rating 4 - Poor. 131 out of 1794 reviews" "
Rating 2 - Terrible. 132 out of 1794 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some staff members were very nice always will to assist. Must say leaving the resort and catching a cab they overcharged. Food options were okay.
Stayed 4 nights in Oct 2024

4/10 Poor

Jaime

Liked: Cleanliness
The Good and Bad
Let me start of by saying this is a small hotel compared to the megaplexes that loom over the beaches of Cancun. However, an overall nice hotel. It’s a little older and the building shows. It is a very clean hotel, lobby, bathrooms, rooms, restaurants.  The pool area has two levels, both pools are clean, and are kept clean. I mostly stayed on the upper deck pool, as it was mostly vacant, which was nice. However, that means that the bartenders walking around the pool, didn’t it make over there quite often. The drinks are good.  Check in was smooth, you have the opportunity to check in online before you arrive at the hotel. Reception was phenomenal, excellent service, always willing to assist. I had some issues with the safe and the hot water, and they were quick to get someone to assist me, and maintenance followed up right away. The hot water was mainly that I didn’t know how to work the lever.  I was not very happy that I was accosted by concierge right away, and this is were my overall experience was affected. The gentleman who assisted me made it known right away that I would not be made privy or acesss to some of the exclusive “members only privilege”. They asked who I booked with and I booked with Hotels.com. Guest are differentiated by red and blacks bands, the red ones being the lesser ones. The black bands have access to an exclusive bar by the pool lounge area. This small experience put somewhat of a damper because your left feeling like a second class citizen.
Stayed 3 nights in Oct 2024

8/10 Good

Mayra

Travelled with group
Liked: Cleanliness, staff & service, amenities
Super friendly staff, hotel is a bit rundown it definitely needs some TLC, no other comment.
Stayed 6 nights in Oct 2024

8/10 Good

Angelene Pierre Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
It was good, food could of better.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bars and beach location .
Stayed 1 night in Oct 2024

6/10 Okay

Laurine

Travelled with family
Liked: Cleanliness, staff & service
The food was terrible! The drinks were terrible! The staff was very friendly and helpful! The resort needs some construction done
Stayed 7 nights in Oct 2024

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet. The pools and beach area's were very pleasant. Service at the St.Trop was very good. The pools staying open till 11, was an excellent benny.room service was erratic.
Stayed 10 nights in Oct 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The vibes were nice but the food and menu needs to be better.
Stayed 5 nights in Oct 2024

10/10 Excellent

Octavio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice friendly staff the only thing that I wish they can improve is their buffet and wish they had more variety
Stayed 8 nights in Oct 2024

10/10 Excellent

Vanessa

Stayed 5 nights in Sep 2024

10/10 Excellent

Maviard

Travelled with family
Liked: Amenities, property conditions & facilities
The kindnesses of the employees responsible the resort is very clean
Stayed 7 nights in Oct 2024

8/10 Good

Christina

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Jagdeo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for my birthday weekend and I totally enjoyed my stay
Stayed 4 nights in Oct 2024

2/10 Terrible

Marie Helene

Disliked: Cleanliness, amenities, property conditions & facilities
not clean, food was bad nothing was fresh the drinks so bad . that was a waste of my money!
Stayed 3 nights in Oct 2024

2/10 Terrible

Rolandjhita

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Food is terrible. Only a few of the staff is nice. Nothing to do on site.
Stayed 4 nights in Oct 2024

8/10 Good

Teng, Rochester

Liked: Cleanliness, staff & service
Nice pools, clean beach, private beach, clean facility, safe/gated entrance. Gym can be better, food can be better, wish there were more activities being that it’s not walking distance from shopping or other areas.
Stayed 6 nights in Oct 2024

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Rafael

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2024

6/10 Okay

Mark

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The beach in the resort is simply amazing. One of the main reasons this is also appealing is because it is one of the smaller resorts, so not much walking needs to done to get to the beach from the actual rooms. Speaking of rooms, the room I was in (309), there was constantly an issue with the AC leaking. We called maintenance, but they've only cleaned it and advised us to keep a towel to keep the area dry. We were hoping it would get resolved, but I guess not. The door to the patio/balcony was also hard to open. Upon opening the door as well, the foul smell that came from the somewhere in the hotel, is unescapable. So if you get this room, don't expect to have a lovely sit down outside. Other than that, the staff were extremely friendly and helpful. Overall, I'd give this hotel a 6.5/10
Stayed 4 nights in Oct 2024

2/10 Terrible

Armando

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Gurbinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort for the price. Excellent beach & pool area. Just one recommendation that is this place does not have a coffee & snack bar. Otherwise it is one of the best resorts we stayed
Stayed 7 nights in Oct 2024

10/10 Excellent

Jinli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to Cancun airport. Overall experience was great. At check in was a little bit wait for getting room ready and the first room has some issues. But the second room we got was pretty nice. Staff very friendly.
Stayed 4 nights in Sep 2024

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good daily entertainment
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous environment, attentive staff, fresh produce in the buffet, wonderful massage. Easy to organize excursions to town & isla mujeres.
Stayed 4 nights in Oct 2024

8/10 Good

Jose A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I think the property is nice but lacks more attractions. They close most areas outside the resort around five but overall was a very nice experience.
Stayed 3 nights in Oct 2024