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Room type Options Nightly price Book
Suite
84 square metres
1 King Bed
Room sleeps 3 guests
Select dates to see price
Other room types
Caribe Suite
Room with view
108 square metres
2 Double Beds and 1 King Bed
Room sleeps 4 guests
Select dates to see price
Superior Room Ocean or Lagoon Partial View
Room with view
42 square metres
1 King Bed 2 Double Beds
Room sleeps 3 guests
Select dates to see price
Deluxe Room Ocean or Lagoon Partial View with Balcony
Room with view
43.0 square metres
1 King Bed 2 Double Beds
Room sleeps 3 guests
Select dates to see price
Sandos Suite
Room with view
74 square metres
1 King Bed 2 Double Beds
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
Elegant adults-only property on the beach

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business centre
Laundry facilities

Located in Cancun (Zona Hotelera), Sandos Cancún All Inclusive is within a 5-minute drive of La Isla Shopping Mall and El Rey Ruins. This all-inclusive property is 3.1 mi (5 km) from Delfines Beach and 3.5 mi (5.6 km) from Cancun Convention Center.

Make yourself at home in one of the 213 guestrooms featuring iPod docking stations and Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Zango Restaurant, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 6254 square feet (581 square meters) of space consisting of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • All non-motorised water sports included
  • 24-hour room service
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Cooking classes/lessons included
  • On-site live performances included
  • Theme parties included
  • Motorised water sports not included
  • Spa/beauty facilities and services not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • All meals served buffet style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • All available beverages included
  • On-site entertainment and activities included

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 213
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Conference space
  • Laundry facilities
  • Garden
  • Free breakfast
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Swimming pool
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1998
  • Area shuttle (surcharge)
  • Number of restaurants - 5
  • Conference space size (feet) - 6254
  • Conference space size (meters) - 581
  • Number of meeting rooms - 1
  • Number of outdoor pools - 3
  • Number of spa tubs - 1
  • Conference centre
  • Snack bar/deli
  • Turkish bath/Hammam
  • Free self parking
  • Computer station
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Daily
  • Luggage storage
  • Beach umbrellas
  • Free beach cabanas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Free buffet breakfast
  • Couples/private dining
  • Proposal/romance packages available
  • Banquet hall

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Sandos Cancún All Inclusive offers 213 accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Free bottled water
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Cable TV service
  • HDTV
  • Free WiFi
  • Pillowtop mattress
  • TV size 32
  • TV size (measurement) inch
  • iPod docking station
  • Connecting/adjoining rooms available
  • Minibar (stocked, free items)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Smart TV
  • Number of beds 3

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Zango Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

St. Trop - This beachfront restaurant specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Gaijin Teppanyaki - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Seasons Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Frattinis - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Golfing nearby
  • Snorkelling nearby
  • Kayaking nearby
  • Waterskiing nearby
  • Ecotours nearby
  • Fitness classes on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Beach volleyball on site
  • Beach yoga on site
  • Boat tours nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 13
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at 11:30 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • This property welcomes adults only.

Pet Policy

  • No pets or service animals allowed

You need to know

The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

Parking height restrictions apply

Service animals not allowed

Caters to adults only

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

LGBTQIA friendly

Contactless check-in is available

Contactless check-out is available

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Cancun All Inclusive Luxury
  • Cancun Luxury Experience Resort
  • Experience Resort
  • Experience Resort Cancun
  • Luxury Cancun Resort
  • Sandos Cancun Luxury Experience
  • Sandos Lifestyle Resort All Inclusive
  • Sandos Luxury Cancun
  • Sandos Luxury Experience
  • Sandos Luxury Experience Resort All Inclusive
  • Sandos Cancun Lifestyle
  • Sandos Luxury Resort All Inclusive
  • Sandos Luxury
  • Sandos Lifestyle
  • Sandos Cancun Luxury Resort All Inclusive
  • Sandos Cancun Lifestyle All Inclusive
  • Sandos Lifestyle All Inclusive
  • Sandos Cancun Luxury Experience Resort All Inclusive
  • dos Cancun Lifestyle Inclusiv

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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