Arlo Midtown

4.0 star property

Photo gallery for Arlo Midtown

Rooftop terrace
Meeting facility
Terrace/patio
Lobby
Serves lunch and dinner

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
351 West 38th Street, New York, NY, 10018
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪9 min walk‬
  • Broadway
    ‪9 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

Room

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Urban)

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Terrace

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (City)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Mobility Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Suite (Arlo)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible, Terrace

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Accessible)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

Located in New York (Manhattan), Arlo Midtown is within a 10-minute walk of Madison Square Garden and Times Square. .This hotel is 0.4 mi (0.6 km) from Jacob K. Javits Convention Center and 0.5 mi (0.8 km) from Broadway.

What's nearby

  • Jacob K. Javits Convention Center - 8 min walk - 0.7 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 9 min walk - 0.8 km
  • Broadway - 9 min walk - 0.8 km
  • Empire State Building - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • John F. Kennedy Intl. Airport (JFK) - 55 min drive

Restaurants

  • ‪Taqueria Diana - ‬2 min walk
  • ‪Tavola - ‬1 min walk
  • ‪Cafe Aroma - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk
  • ‪Chi Restaurant & Bar - ‬1 min walk

About this property

Arlo Midtown

Hotel with a fitness center, a short walk to Madison Square Garden
Arlo Midtown offers 489 accommodations with laptop-compatible safes and complimentary bottled water. 55-inch LED televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 489 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's bar/lounge, Atrium Bar, for lunch or dinner, or grab snacks at the coffee shop/cafe. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Atrium Bar - This lobby lounge serves lunch and dinner.
Coffee Bar - Onsite coffee shop. Open daily.
Breakfast Room - Onsite restaurant. Open daily.
ART Midtown - Onsite rooftop bar. Reservations are required. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 50 per day)
  • Secured, covered valet parking on site (USD 80 per day)

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ART Midtown
  • Atrium Bar
  • Breakfast Room
  • Coffee Bar

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self parking fee: USD 50 per day
  • Covered valet parking fee: USD 80 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3860 out of 5519 reviews
Rating 8 - Good. 1117 out of 5519 reviews
Rating 6 - Okay. 332 out of 5519 reviews
Rating 4 - Poor. 107 out of 5519 reviews
Rating 2 - Terrible. 103 out of 5519 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lavardis

Travelled with partner
Disliked: Staff & service, amenities
Inconvenience
Stayed 2 nights in Jan 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

David, Clarendon Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful, conveniently located hotel. Great room and really friendly staff. The food at the restaurant is really delicious. We'll be back!
Stayed 4 nights in Jan 2025

10/10 Excellent

Anamaria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee shop workers were very nice.
Stayed 4 nights in Nov 2024

10/10 Excellent

Casandra

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 3 nights in Jan 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for what we were in town for.
Stayed 4 nights in Dec 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Walking distance to everything but tucked away on 9th street provided quietness
Stayed 3 nights in Jan 2025

10/10 Excellent

Yen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is clean and staff was perfect!
Stayed 1 night in Jan 2025

10/10 Excellent

Avery Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Bruno

Liked: Cleanliness, room comfort
Disliked: Staff & service
Je ne recommande pas
Nous sommes arrivés plus tôt. La chambre était prête mais on nous demandait 50 dollars pour l'avoir avant 15 heures !!!! Le chauffage est très bruyant
Stayed 2 nights in Jan 2025

8/10 Good

Quinten

Stayed 2 nights in Jan 2025

10/10 Excellent

Julissa, Hawthorne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was amazing for being so in the city!! so much room, and the tv was huge!! the bathroom was also a perfect size
Stayed 2 nights in Jan 2025

8/10 Good

Casper

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jabir

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Jaspreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay ! Clean hotel, nice comfortable beds, and friendly staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a truly beautiful place. The staff was exceptionally friendly and willing to answer all my questions and aid in any way they could. The hotel is close to all the theaters and entertainment, and since it is located in Hell's Kitchen, there are plenty of dining options in every direction.
Stayed 4 nights in Jan 2025

6/10 Okay

min

Travelled with partner
Disliked: Staff & service
Employees are not trained well. The restaurant sucks too
Stayed 1 night in Jan 2025

8/10 Good

Adolph

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Xavier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well rounded
Stayed 5 nights in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tonyann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so sweet & accommodating. I enjoyed my stay
Stayed 1 night in Jan 2025