Novotel Goa Resort & Spa Hotel Candolim, IND - Best Price Guarantee

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Dates

December 2024

January 2025

2 bars/lounges, swim-up bar, poolside bar

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Hot tub

Pool

Gym

Breakfast available

Spa

Explore the area

Pinto Waddo, Off Main Candolim Road, Candolim, Goa, 403515

Candolim Beach
9 min walk
Calizz
14 min walk
St. Anthony's Chapel
2 min drive
Goa (GOX-New Goa Intl.)
55 min drive

Room options

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed

32 sq m
City view
Sleeps 3
1 King Bed

Room, 1 King Bed (Tranquility)

32 sq m
City view
Sleeps 4
1 King Bed

Suite, 1 King Bed (Prestige)

63 sq m
City view
Sleeps 4
1 King Bed

Suite, 1 King Bed (Elegance)

62 sq m
City view
Sleeps 4
1 King Bed

Superior Twin Room, 2 Single Beds

33.1 sq m
City view
Sleeps 4
2 Twin Beds

Similar properties

Pool

Spa

Kids pool

Parking included

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About the area

Candolim

Located in Candolim, Novotel Goa Resort & Spa Hotel is by the sea, within a 5-minute drive of Candolim Beach and Fort Aguada. .This family-friendly hotel is 1.7 mi (2.7 km) from Calangute Beach and 2.9 mi (4.6 km) from Baga Beach.

What's nearby

Candolim Beach - 9 min walk - 0.8 km
Fort Aguada - 4 min drive - 3.3 km
Sinquerim Beach - 10 min drive - 3.3 km
Calangute Beach - 12 min drive - 2.8 km
Baga Beach - 14 min drive - 4.7 km

Getting around

Pernem Station - 26 min drive
Goa (GOX-New Goa Intl.) - 55 min drive

Restaurants

‪Caravela Cafe - ‬6 min walk
‪Alor Grande - ‬8 min walk
‪The Bazaar - ‬3 min walk
‪The Mango Grove - ‬6 min walk
‪Fisherman's Cove - ‬7 min walk

About this property

Novotel Goa Resort & Spa Hotel

Suburban hotel with 2 restaurants and a full-service spa

Novotel Goa Resort & Spa Hotel offers 121 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a steam room.

Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 121 individually decorated guestrooms, featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).

Enjoy international cuisine at Food Exchange, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Candolim? This hotel has 226042 square feet (21000 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Food Exchange - This poolside coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Vero Cibo - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Chy - This lobby lounge specializes in local cuisine and serves lunch and light fare. Open daily.

Sunken Bar - This poolside bar specializes in international cuisine and serves light fare only. Open daily.

24-hour room service is available.

Languages

English, Hindi, Portuguese

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
Extended parking on site
Limited on-site parking
Electric car charging station on site
Free off-site parking
24-hour return airport shuttle (surcharge)
Beach shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: INR 1200 for adults and INR 600 for children
2 restaurants and 1 coffee shop/cafe
2 bars/lounges, 1 swim-up bar and 1 poolside bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

Food Exchange
Vero Cibo
Chy
Sunken Bar

Things to do

Arcade/games room
Archery
Basketball
Bike rentals
Children's pool
Fitness centre
Full-service spa
Outdoor pool
Playground
Private picnics
A hot tub
Steam room
Yoga classes

Family friendly

Arcade/games room
Children's pool
Free children's club
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Playground
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
Computer station
Conference centre (226042 square feet of space)
Meeting rooms - 7

Outdoors

Free pool cabanas
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace
Vegetable garden

Spa

9 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Spa open daily
Steam room
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Step-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
Wheelchairs available on site

Annual offsets purchased for at least 10% of carbon footprint
At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Couples dining
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Romance packages available
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Free cots/infant beds
Pillow menu
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Dressing gowns
Designer toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shower
Towels

Entertainment

42-inch LCD TV
iPod dock
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Individually decorated
Individually furnished
Iron/ironing board
LED light bulbs
Phone
Recycling
Safe
Slippers
Soundproofing
Turndown service
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for INR 3520.0 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

Fee for buffet breakfast: approximately INR 1200 for adults and INR 600 for children
Airport shuttle fee: INR 4032 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: INR 3520.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses a grey water recycling system

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8 AM to 8 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Guests under 18 years old are not allowed in the swimming pool, health club, or spa tub, while guests under 12 years old are only allowed in the swimming pool, health club, and spa tub with adult supervision

Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Grand Mercure Goa Shrem

Novotel Goa Resort

Grand Mercure Shrem

Grand Mercure Shrem Resort

Grand Mercure Goa Shrem Resort Candolim

Novotel Goa

Novotel Goa Resort Spa

Novotel Goa & Hotel Candolim

Novotel Goa Resort & Spa Hotel Hotel

Novotel Goa Resort & Spa Hotel Candolim

Novotel Goa Resort & Spa Hotel Hotel Candolim

Novotel Goa Resort & Spa Hotel Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Gerard

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome service at the Novotel Candolim spa

We had an excellent stay. Of special mention are the staff at the Food Exchange. Our son is a special needs child who eats a very limited range of foods. They made every attempt to take care of our kids.A special shout out to Avi, Shubada, Shailendra, Chef Mahendra and the rest of the team. A big thank you!

Stayed 4 nights in Aug 2024

8/10 Good

Maulesh

Travelled with family and small children

6 Jun 2024

Liked: Cleanliness, property conditions & facilities

Room allocation was late, staff service not at par to expectation of Novotel. Indoor sports and kids activities are mostly paid and prices are on higher side.

Stayed 2 nights in May 2024

10/10 Excellent

RK

Travelled with family

29 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Courteous and very friendly staff in the buffet restaurant, especially Ms. Yashoda if we got the name right. Indian food is the highlight, we ate the same cuisine for 4 days straight and still wanted more. Good pool area as well. Great location next to the buzzing Candolim beach road.

Stayed 5 nights in Mar 2024

6/10 Okay

Dave

Travelled with partner

28 Feb 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Another Novotel fail. Property was tired, outdated, Had to request a room change due the overpowering smell of sewerage emanating from the bathroom. They sent someone up with a bottle of air freshener!! I sent him away and enforced the room change. I will not knock the room staff efforts as they certainly were very willing to assist and serve generally. Except the breakfast staff who acted like they’d only just crawled out of bed, grumbling and scowling Not a chance I’ll use the Novotel or Accor chain of hotels ever again

Stayed 3 nights in Feb 2024

4/10 Poor

Dhara

Travelled with family

27 Feb 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

would not prefer for my next stay

Stayed 3 nights in Feb 2024

10/10 Excellent

Hitin

9 Feb 2024

Liked: Cleanliness, staff & service, room comfort

Novotel Goa spa resort

This was my wife and I first time in Goa. We chose Novotel based on its excellent reputation and we had stayed in Cairo at that Hotel. Although the actual hotel is need of updating, the service from the staff was more than enough to make up that. In particular Rahuldev, Subarnh, Rohin ,Subhiv, to name but a few. There kindness and genuine attention to our needs was impeccable. Our stay was made more pleasurable by having such great service by the team at the Lotus restaurant! Really appreciated and thank you.

Stayed 5 nights in Feb 2024

8/10 Good

Poorvi

5 Feb 2024

Stayed 3 nights in Apr 2023

10/10 Excellent

Arunkumar

Travelled with family

27 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2024

10/10 Excellent

Vikram Varma

Travelled with family

9 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Exceptional Hospitality

Novotel Gotel and spa in Goa impresses with its vibrant atmosphere, friendly staff it’s an old well maintained property.Kids loved the pool area and it’s close proximity to candolim beach makes it an ideal retreat. Guests consistently praise the Novotel resort and Spa in Goa for its exceptional staff. The team is recognized for their warm hospitality, attentive service, and willingness to go above and beyond to ensure a pleasant stay. From the reception Linda, Shambhavi and Anchal at the restaurant, Daljit,Avi and Shubatra have been really helpful and were always around and took good care of us and not to mention Francis from the pool bar makes some amazing cocktails a must try,visitors often highlight the friendly and helpful demeanor of the staff, contributing to a positive and memorable experience at Novotel Hotel and Spa Goa.

Stayed 3 nights in Dec 2023

10/10 Excellent

Bala Krishna, Guntur

Travelled with family, Travelled with family and small children

20 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Luxury and kid friendly hotel.

Stayed 4 nights in Oct 2023

6/10 Okay

Debi

18 Oct 2023

Stayed 2 nights in Oct 2023

10/10 Excellent

Sagar

25 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2023

6/10 Okay

Kate

Travelled with group

10 Apr 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very tired and shabby looking property. Rooms, spa, pool all in need of some serious TLC and a renovation. Rooms are small and there were musty smells that frequently entered our room presumably from the AC. Staff were young and inexperienced. Everything took sooooo long or had to be asked for several times. There also appeared to be a complete lack of anyone in charge - front of house, in the reception which probably explains the erratic/ non existent service. On reflection the best service came from the main entrance security who always said hello / smiled / were friendly whenever we entered or arrived. I can only assume they were outsourced! On the plus side the food from the al la carte menu was ok. Definitely wouldn’t return. Much better and cheaper places to stay in Candolim.

Stayed 3 nights in Apr 2023

8/10 Good

admin and

30 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2023

4/10 Poor

Vikram

29 Jan 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid Novotel

The room cleanliness was poor The window was open and there were mosquitoes in the room I found cockroaches in the bathroom. The room had a strange bad smell lingering on, thankfully we had aroma candles and that helped. The parking staff deserve compliments for managing in a very constrained space.

Stayed 1 night in Jan 2023

10/10 Excellent

Piyush

Travelled with partner

19 Nov 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff and very accommodating. We really enjoyed our stay.

Stayed 2 nights in Nov 2022

10/10 Excellent

Digvijay, Tempe

Travelled with family

6 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing

Stayed 4 nights in Jul 2022

8/10 Good

Aditya

Travelled with group

4 May 2022

Liked: Room comfort

Disliked: Cleanliness, staff & service

Mixed bag

Mixed bag. A lot of areas for the hotel to improve upon - service and room housekeeping being two of the major ones.

Stayed 3 nights in Apr 2022

10/10 Excellent

Rohit

Travelled with family and small children

26 Mar 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was good, just need to improve the food

Stayed 6 nights in Mar 2022

8/10 Good

Verified traveller

7 Mar 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2022

10/10 Excellent

GAURAV

Travelled with family

29 Jan 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2022

10/10 Excellent

Bhupesh

Travelled with family

8 Jan 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Experience

Amazing and awesome experience. Great hospitality, friendly staff.

Stayed 2 nights in Dec 2021

6/10 Okay

Sharad

15 Nov 2021

Liked: Cleanliness, property conditions & facilities, room comfort

Poor check in process

It took 10 mins to check in at 4pm. They wanted to create my profile. Since I have already stayed at accor. It did not allow same email id again

Stayed 4 nights in Nov 2021

10/10 Excellent

Shankar

Travelled with family

13 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

12 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2021

Novotel Goa Resort & Spa Hotel

Photo gallery for Novotel Goa Resort & Spa Hotel

Reviews

Very good

Popular amenities

Explore the area

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

View all photos for Room, 1 King Bed (Tranquility)

Room, 1 King Bed (Tranquility)

View all photos for Suite, 1 King Bed (Prestige)

Suite, 1 King Bed (Prestige)

View all photos for Suite, 1 King Bed (Elegance)

Suite, 1 King Bed (Elegance)

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Similar properties

Novotel Goa Candolim Hotel

About the area

Candolim

What's nearby

Getting around

Restaurants

About this property

Novotel Goa Resort & Spa Hotel

Languages

Property amenities

Internet

Parking and public transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Novotel Goa Resort & Spa Hotel Reviews

Reviews

Very good

8.6/10

8.6/10

7.8/10

8.2/10

8.2/10

Reviews

10/10 Excellent

Gerard

Awesome service at the Novotel Candolim spa

Gerard

8/10 Good

Maulesh

Maulesh

10/10 Excellent

RK

RK

6/10 Okay