Hotel Serra Canela

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Serra Canela

Reception
Reception
Bar (on property)
Family Room, Multiple Beds
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
Av. canada 431, Canela, Rio Grande do Sul, 95680000
  • Sequoias Park
    11 min walk
  • Cathedral of Our Lady of Lourdes
    20 min walk
  • Joao Correa Square
    2 min drive
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    107 min drive

Room options

Family Room, Multiple Beds

  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

Standard Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Quadruple Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Canela

Located in Canela, Hotel Serra Canela is a 3-minute drive from Alpen Park and 8 minutes from Hollywood Dream Cars Museum. .This hotel is 5.2 mi (8.4 km) from Santa Claus Village and 6.2 mi (10 km) from Gramado Covered Street.

What's nearby

  • Cathedral of Our Lady of Lourdes - 20 min walk
  • Alpen Park - 3 min drive
  • Gramado Covered Street - 11 min drive
  • Mini Mundo - 12 min drive
  • Black Lake Park - 14 min drive

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 107 min drive

Restaurants

  • ‪Restaurante Sabor de Casa - ‬17 min walk
  • ‪Caracol Gourmet - ‬17 min walk
  • ‪Le Bari Cafe - ‬19 min walk
  • ‪Bella Città - ‬18 min walk
  • ‪Canela em Brasa - ‬3 min drive

About this property

Hotel Serra Canela

Hotel with free parking, near Alpen Park
Hotel Serra Canela offers 34 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Satellite television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 34 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 100
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 100
  • Lever door handles
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Pousada Petrov Canela
Petrov Canela
Petrov
Pousada (Brazil) Pousada Petrov Canela
Canela Pousada Petrov Pousada (Brazil)
Pousada (Brazil) Pousada Petrov
Hotel Petrov
Hotel Serra Canela Hotel
Hotel Serra Canela Canela
Hotel Serra Canela Hotel Canela

Hotel Serra Canela Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 45 out of 91 reviews" "
Rating 8 - Good. 30 out of 91 reviews" "
Rating 6 - Okay. 8 out of 91 reviews" "
Rating 4 - Poor. 3 out of 91 reviews" "
Rating 2 - Terrible. 5 out of 91 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel. Pessoas muito simpáticas.
Stayed 1 night in Jul 2023

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Luciana

Stayed 1 night in Sep 2024

8/10 Good

MARCO A S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa estadia
Muito boa estadia. Cerca de 25 minutos caminhando até a catedral, ótimo atendimento e um gostoso café da manhã.
Stayed 1 night in Sep 2024

10/10 Excellent

Andre Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento.
Stayed 1 night in Sep 2024

2/10 Terrible

Gabriela

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ariani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Deise

Liked: Cleanliness, staff & service, property conditions & facilities
Funcionários muito gentis, ótimas acomodações.
Stayed 1 night in Jul 2024

8/10 Good

Camile

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bom, limpo e com café da manhã diversificado. Só pecou com o chuveiro, que era bem ruim, água totalmente espalhada, levei um bom tempo pra conseguir lavar meus cabelos.
Stayed 1 night in Jul 2024

8/10 Good

Ramon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Luciana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Muito boa. Funcionários muito simpáticos e pelo custo benefício muito bom. Local tranquilo.
Stayed 1 night in Jul 2024

8/10 Good

Fernando

Stayed 1 night in Mar 2024

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Guilherme

Liked: Cleanliness, staff & service
Nota 8 de 10. Custo beneficio.
Hotel custo benefício. Está passando por reformas, é o antigo Hotel Petrov. Contras:Cama casal simples e todos os móveis poderiam ter um protetor embaixo para evitar o barulho de móveis arrastando a todo momento, chegamos e encontramos 2 aranhas ( 1 no banheiro e outra ao lado do move de entrada ). Banheiro com a tampa do vaso rachada e bacia sanitária solta. Quartos não tem frigobar e secador porém se você precisar o secador e ferro de passar a recepção disponibiliza. Prós: Estacionamento gratuito sem manobrista no pátio e rua ( bem tranquila por sinal, sem barulho), fácil de chegar e sair, café da manhã simples porém muito bom, com várias opções de pães, bolo, frios, pães de queijo, folhado carne e frango e mini croissants de chocolate, café, água , sucos ( uva e laranja), iogurte, chás, ovos e molho de tomate e salsicha. Recepcionas e funcionários bem cordiais e simpáticos. Checkin e Checkout rápido e ágil. Em geral dou nota 8 pelo custo benéfico (valor baixo para o feriado de Páscoa). Acredito que agora que está passando por reformas venha a melhorar e possa trazer aos seus hospedes mais conforto, comodidades e segurança. Parabéns a equipe e família Hotel Serra Canela pelo empenho. Nos vemos em breve!
Stayed 2 nights in Mar 2024

8/10 Good

Joceli

Stayed 1 night in Jan 2024

10/10 Excellent

Cyro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa estadia foi maravilhosa, hotel com estrutura mto boa, super limpo e com funcionários muito simpáticos e solícitos.
Stayed 2 nights in Dec 2023

10/10 Excellent

Joao Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7,5/10
Quarto de qualidade razoável, acredito que o preço seja mais alto que pelo o que o quarto oferece, mas está ok. Limpeza e organização bons, porem o banheiro é bem apertado, sobretudo o box. café da manha bem gostoso e de qualidade
Stayed 1 night in Sep 2023

8/10 Good

Luis Filipe

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Lisandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Solange

Stayed 1 night in Jul 2023

10/10 Excellent

MARIA

Stayed 1 night in Jun 2023

10/10 Excellent

Carlo Gustavo

Stayed 1 night in Jun 2023

2/10 Terrible

Michelle

Stayed 1 night in Jun 2023