Paradise Resort Club and Spa

3.5 star property

Photo gallery for Paradise Resort Club and Spa

Exterior
Full-sized fridge, microwave, oven, stovetop
Breakfast, lunch and dinner served
Mountain view
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
104 - 1151 Sidney St, Canmore, AB, T1W 3G1
  • Canmore Caverns
    ‪4 min drive‬
  • Grassi Lakes
    ‪5 min drive‬
  • Silvertip Golf Course
    ‪5 min drive‬

Room options

Luxury Condo, 3 Bedrooms, Connecting Rooms, Mountain View

  • 139 sq m
  • Mountain view
  • Sleeps 10
  • 2 King Beds, 1 Queen Bed and 2 Double Sofa Beds

Family Condo, 2 Bedrooms, Accessible, Balcony

  • 74 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Luxury Condo, 2 Bedrooms, Balcony, Mountain View

  • 76 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Luxury Condo, 1 Bedroom, Balcony, Mountain View

  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Canmore

With a stay at Paradise Resort Club and Spa, you'll be centrally located in Canmore, within a 10-minute drive of Banff National Park and Big Head Sculpture. .This family-friendly hotel is 16.3 mi (26.3 km) from Banff National Park Information Centre and 16.3 mi (26.3 km) from Banff Lake Louise Tourism Bureau.

What's nearby

  • Canmore Recreation Centre - 2 min drive - 1.9 km
  • Canmore Golf and Curling Club - 3 min drive - 2.0 km
  • Canmore Caverns - 4 min drive - 3.7 km
  • Grassi Lakes - 5 min drive - 4.0 km
  • Silvertip Golf Course - 5 min drive - 3.1 km

Getting around

  • Banff Station - 21 min drive
  • Calgary International Airport (YYC) - 76 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪A&W Restaurant - ‬7 min walk
  • ‪The Grizzly Paw Brewing Co - ‬12 min walk
  • ‪Ramen Arashi - ‬13 min walk
  • ‪The Rose & Crown - ‬10 min walk

About this property

Paradise Resort Club and Spa

Family-friendly hotel with a full-service spa and a fitness center
Paradise Resort Club and Spa offers 125 accommodations with fireplaces and washers/dryers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with cable channels and DVD players. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials and manicures and pedicures. The spa is open daily.
Treat yourself to a stay in one of the 125 guestrooms, featuring fireplaces and flat-screen televisions. Your room comes with a pillowtop bed. Rooms have private furnished balconies. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a waterslide, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a satisfying meal at The Grande Kitchen & Bar serving guests of Paradise Resort Club and Spa. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
The Grande Kitchen & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grande Kitchen & Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Indoor pool (guest access)
  • Mountain biking
  • Ski storage
  • TV in common areas
  • Waterslide

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • DVD player
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Living room
  • Separate in-room dining area
  • Waterslide

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Fireplace
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Portable fan
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CAD 40.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
The check-in location differs from the property location; go to: [Sunset Resorts Canmore Front Desk]
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning deposit: CAD 500 per stay
  • Resort fee: CAD 15 per accommodation, per night
The resort fee includes:
  • Bicycle storage
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Lending library access
  • Partner property access
  • Phone calls
  • Pool access
  • Ski storage
  • Hot tub access
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: CAD 40.00 (subject to availability)
  • Late check-out fee: CAD 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned

We should mention

Pool access available from 8 AM to 10 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Paradise Club Canmore
Paradise Club Resort
Paradise Resort Club
Paradise Resort Club Canmore
Resort Club
Paradise Resort Club Spa
Paradise Club And Spa Canmore
Paradise Resort Club and Spa Hotel
Paradise Resort Club and Spa Canmore
Paradise Resort Club and Spa Hotel Canmore

Paradise Resort Club and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 127 out of 381 reviews
Rating 8 - Good. 136 out of 381 reviews
Rating 6 - Okay. 65 out of 381 reviews
Rating 4 - Poor. 31 out of 381 reviews
Rating 2 - Terrible. 22 out of 381 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very good for my family. The 2 bedrooms made sleeping arrangements really easy and convenient for us. My kids absolutely LOVED the pool! The unit itself was nice, but a little run down. The panel in front of the bathtub kept falling off. It did not affect the function of the tub (although we did not try the jets just in case) but aesthetically it wasn’t nice. The coffee pot was very clearly brand new, which was awesome, but the coffee they provided wasn’t enough for a full pot of coffee. The lamp next to the bed would turn on and off, but was broken and would spin around if knocked, and the lamp in the kids room would also turn on, but the switch was broken and almost looked like it would electrocute you. These are all minor things in an otherwise very nice stay. The kitchen provides you with everything you could need, the beds were comfortable, the fireplace was so nice and the staff was super accommodating. There’s also a games room that was super cool. If my kids were older we probably would've spent more time there. It’s in a great location and near lots of food places and coffee shops. All in all we would stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service
The common areas in the resort are in desperate need of attention. The carpets have wrinkles in many areas and the wall paper is damaged from being rubbed in many areas. Stayed a couple of years ago and it was like this then. In the unit we stayed in the cupboard doors did not close properly. The hide a bed cushions were stained and there was an area where the baseboard fell off the wall. Orher than that the unit was fine.
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

spade

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and away from the busy area of Banff. Only a short 10 min ride to Banff
Stayed 6 nights in Sep 2024

10/10 Excellent

clarissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like home!
Stayed 2 nights in Sep 2024

8/10 Good

Ashley

Stayed 2 nights in Aug 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a place to stay longer than 2 nights as it has everything a family needs to enjoy their stay. The dryer wasn't at its best but we could manage it. And although the access and rules were a bit complex to follow, we also dealt with them accordingly without trouble. We didn't have time to use the pool but we kept wondering if the access to it was from the indoor aisles or we had to walk through the parking lot to get there (if the latter, I wouldn't find that convenient...).
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristine Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Check in and out was smooth and easy. Rooms were very clean and well stocked with pillows, towels and toiletries. Games room and pool were a hit with the kids. My only wish was that the kitchen had more basics like salt, pepper and cooking oil.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tetsuya

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very convenience location and nice place.
Stayed 4 nights in Jun 2024

8/10 Good

Akhere

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing and the pool was super cool. I and my kids loved it.
Stayed 2 nights in Jun 2024

6/10 Okay

Marie

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Erica

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Roberta Mauer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

kim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Ashlee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family vacay
Stayed 3 nights in Dec 2023

10/10 Excellent

Tanner

Stayed 2 nights in Dec 2023

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great service. Only issue the underground parking is a tight squeeze.
Stayed 3 nights in Nov 2023

10/10 Excellent

Eden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023

2/10 Terrible

Arlene

Stayed 2 nights in Oct 2023

6/10 Okay

Kathryn

Stayed 4 nights in Oct 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seniors’ Family Reunion
A most enjoyable autumn mountain vacation, to celebrate an 80th and a 70th birthday in one family! The venue worked very well for four senior couples, one single, plus adult children and grandchildren to be close together while providing private suites. Staff were friendly and accommodating. Thank-you!
Stayed 1 night in Oct 2023

10/10 Excellent

ALICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and quiet. The stafff was very friendly and helpful. I will go back when another opportunity comes to visit Canmore again.
Stayed 5 nights in Sep 2023