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Sunset Mountain Inn and Spa

2.5 star property

Photo gallery for Sunset Mountain Inn and Spa

Front of property
BBQ/picnic area
Indoor pool
Point of interest
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Housekeeping
  • Gym

Explore the area

Map
104-1151 Sidney Street, Canmore, AB, T1W 3G1
  • Canmore Caverns
    ‪4 min drive‬
  • Grassi Lakes
    ‪5 min drive‬
  • Silvertip Golf Course
    ‪5 min drive‬

Room options

View all photos for Economy Double Room Single Use, 2 Queen Beds, Accessible, Pool Access

Economy Double Room Single Use, 2 Queen Beds, Accessible, Pool Access

Economy Double Room Single Use, 2 Queen Beds, Accessible, Pool Access

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Accessible, Kitchenette

Junior Suite, 1 Queen Bed with Sofa bed, Accessible, Kitchenette

Junior Suite, 1 Queen Bed with Sofa bed, Accessible, Kitchenette

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Coast Canmore Hotel & Conference Centre

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1111)
The price is NZ$211
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Coast Canmore Hotel & Conference Centre

About the area

Canmore

In the heart of Canmore, Sunset Mountain Inn and Spa is within a 5-minute drive of Canmore Caverns and Grassi Lakes. .This family-friendly hotel is 1.8 mi (3 km) from Canmore Nordic Centre Provincial Park and 2 mi (3.2 km) from Silvertip Golf Course.

What's nearby

  • Canmore Caverns - 4 min drive - 3.9 km
  • Grassi Lakes - 5 min drive - 4.1 km
  • Canmore Nordic Centre Provincial Park - 5 min drive - 3.0 km
  • Silvertip Golf Course - 5 min drive - 3.3 km
  • Stewart Creek Golf Club - 11 min drive - 9.2 km

Getting around

  • Banff Station - 21 min drive
  • Calgary International Airport (YYC) - 76 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min walk
  • ‪A&W Restaurant - ‬9 min walk
  • ‪The Grizzly Paw Brewing Co - ‬12 min walk
  • ‪The Rose & Crown - ‬11 min walk
  • ‪Rocky Mountain Bagel Co - ‬4 min walk

About this property

Sunset Mountain Inn and Spa

Family-friendly hotel with a full-service spa and a fitness center
Sunset Mountain Inn and Spa offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 81 individually decorated guestrooms, featuring refrigerators and microwaves. Flat-screen televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a waterslide, and a hot tub. Additional features at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.
Enjoy a satisfying meal at The Grande Kitchen & Bar serving guests of Sunset Mountain Inn and Spa.
Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. Limited parking is available onsite.
The Grande Kitchen & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Grande Kitchen & Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Mountain biking
  • Ski storage
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CAD 40.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.0 per accommodation, per stay
  • Breakage deposit: CAD 0 per stay
  • Resort fee: CAD 15 per accommodation, per night
The resort fee includes:
  • Bicycle storage
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Lending library access
  • Nearby fitness center access
  • Parking
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: CAD 40.00 (subject to availability)
  • Late check-out fee: CAD 40.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Sunset Mountain Inn Canmore
Sunset Mountain Inn
Sunset Mountain Canmore
Sunset Mountain Spa Canmore
Sunset Mountain Inn and Spa Hotel
Sunset Mountain Inn and Spa Canmore
Sunset Mountain Inn and Spa Hotel Canmore

Sunset Mountain Inn and Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 295 out of 887 reviews
Rating 8 - Good. 277 out of 887 reviews
Rating 6 - Okay. 177 out of 887 reviews
Rating 4 - Poor. 83 out of 887 reviews
Rating 2 - Terrible. 55 out of 887 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ethan

Stayed 2 nights in Dec 2024

4/10 Poor

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise level in this building was unacceptable. In the binder in the room the first page is dedicated to the noise bylaw as this has been a problem at this resort. True enough, the walls are not sound proof and the amount of banging and scraping coming from the floor above kept us up and woke us early. The temperature in the room was very warm - too warm to sleep. We turned off the thermostat within a couple of hours of checking in, opened the window and it was still stifling in the room. There were good things about the place: Cleanliness was quite good. The front desk staff were friendly and hospitable; albeit I disliked being called 'sweetheart' with every interaction. They were helpful and pleasant. The pool was quite large with a waterslide which was quite crowded. To be expected as we stayed on a weekend over the Christmas holidays. Regardless, the pool and hot tub areas were quite nice. It was great to have heated, free, underground parking. This place is not listed as a time share but that is exactly what it is. Housekeeping is not daily unless you pay for it. That was unclear to me when I booked this place and likely would have booked somewhere else had I known this in advance. A few other minor inconveniences like several electrical outlets and wall light switches not working in addition to the things mentioned above is what essentially makes me give this place an overall 2/5.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the small but super cozy suite. Pool was a short walk across the parking lot, which we didn’t find an inconvenience at all. Would stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness
The room , location
Stayed 2 nights in Dec 2024

10/10 Excellent

Leslie

Travelled with family and small children
Next door people were loud and partying until 4:25am
Stayed 2 nights in Dec 2024

8/10 Good

Coulter

Stayed 2 nights in Nov 2024

10/10 Excellent

Lance

Stayed 2 nights in Nov 2024

6/10 Okay

Riana

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
You get what you pay for here. The room was almost exactly as pictured, and there was heated underground parking. A few negatives that we had were the room was not cleaned very well, when we checked in, our 3yr old found a napkin under the bed within 10 mins of being there. There were no towels available at the pool despite the front desk saying there would be, and because it is in a different building, I had to run across the parking lot soaking wet in the middle of winter to get towels from our room for the rest of my family. They also had a leak happen just down the hall from us the morning before we checked in and they had loud fans running 24/7. None of the games in the game room worked. The beds and bathroom were clean so that is one of the positives.
Stayed 3 nights in Nov 2024

8/10 Good

Dorota

Travelled with family
Liked: Staff & service, property conditions & facilities
Overall, it is a nice hotel. Staff at the front desk was nice and helpful. However, it would be nice if it was mentioned that you need to go outside to get to the swimming pool. Sunset Mountain Inn and Spa is not connected to the building where swimming pool is located. Also, it would be nice if they provided bathrobes so you can comfortably cross the street to get to the swimming pool.
Stayed 2 nights in Nov 2024

6/10 Okay

Kristin

The property was great but nothing spectacular. We have no complaints and the staff was friendly and helpful
Stayed 2 nights in Nov 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room was spacious and clean, Beds were comfortable, kitchen was great and fully stocked
Stayed 2 nights in Nov 2024

10/10 Excellent

Menachem

Liked: Cleanliness, staff & service, property conditions & facilities
Jacky at front desk was really welcoming and realy nice!
Stayed 3 nights in Nov 2024

10/10 Excellent

Lonya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property each time we stay here. The staff is friendly and helpful. Live the heated underground parking and the ease of check-in
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit that we had was absolutely amazing. Management had up graded our stay from 1 bedroom to a condo unit and we truly loved it. Will definitely book a similar unit the next time we’re in the area. Thanks.
Stayed 2 nights in Sep 2024

6/10 Okay

Brad

Travelled with family
Liked: Cleanliness
We liked the closeness to everything in the area and Banff. And we loved the pool and hot tub.
Stayed 3 nights in Oct 2024

8/10 Good

Jillian Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Felicia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 nights and it was lovely. Check in and out super easy. Accessible parking and door codes instead of cards was so nice for us. Also loved the easy access pool and hot tub next door. Worth it in my option for the price and decently close to Banff. Would book here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sheharyar

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2024

6/10 Okay

ML

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Dated property. Airconditioning not working, fortunately there is an electric fan in the room and it is there for a reason
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel L

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space!! 2 rooms and kitchen area!
Stayed 7 nights in Sep 2024

6/10 Okay

Kirsten

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall the property was fine, nothing was super standout amazing or terrible. The A/C only works above certain temperatures which left us hoping the one window and provided fan would cool the room enough to be comfortable (it didn't) and though a nice touch, most of the machines in the game room are semi-functional at best. It was a bit daunting figuring out where to go for the pool since it is located in a separate building, and the "change room" is non-existant but that would be on the other property to assess. Again, the experience was fine, the staff were friendly and welcoming, but this would not be my first choice for our next stay in Canmore.
Stayed 2 nights in Oct 2024

8/10 Good

William

Travelled with partner
We sure appreciated the kitchenette and the extra room it provided. Staff accommodating!
Stayed 2 nights in Oct 2024

2/10 Terrible

ALTON L

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024