Sunset Mountain Inn and Spa

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunset Mountain Inn and Spa

Front of property
Point of interest
BBQ/picnic area
Lobby
Indoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Spa
  • Housekeeping
  • Gym

Explore the area

Map
104-1151 Sidney Street, Canmore, AB, T1W 3G1
  • Elevation Place
    10 min walk
  • Canmore Mountain Market
    11 min walk
  • Yamnuska Mountain Adventures
    17 min walk
  • Banff, AB (YBA)
    16 min drive

Room options

Economy Double Room Single Use, 2 Queen Beds, Accessible, Pool Access

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Queen Bed with Sofa bed, Accessible, Kitchenette

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Canmore

In the heart of Canmore, Sunset Mountain Inn and Spa is within a 5-minute drive of Canmore Caverns and Grassi Lakes. .This family-friendly hotel is 1.8 mi (3 km) from Canmore Nordic Centre Provincial Park and 2 mi (3.2 km) from Silvertip Golf Course.

What's nearby

  • Canmore Caverns - 4 min drive
  • Grassi Lakes - 5 min drive
  • Canmore Nordic Centre Provincial Park - 5 min drive
  • Silvertip Golf Course - 5 min drive
  • Stewart Creek Golf Club - 11 min drive

Getting around

  • Banff Station - 21 min drive
  • Calgary International Airport (YYC) - 76 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min walk
  • ‪A&W Restaurant - ‬9 min walk
  • ‪The Grizzly Paw Brewing Co - ‬12 min walk
  • ‪The Rose & Crown - ‬11 min walk
  • ‪Rocky Mountain Bagel Co - ‬4 min walk

About this property

Sunset Mountain Inn and Spa

Family-friendly hotel with a full-service spa and a fitness center
Sunset Mountain Inn and Spa offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Parlour Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.
Make yourself at home in one of the 81 individually decorated guestrooms, featuring refrigerators and microwaves. Flat-screen televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a waterslide, and a spa tub. Additional features at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.
Enjoy a satisfying meal at The Grande Kitchen & Bar serving guests of Sunset Mountain Inn and Spa.
Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. Limited parking is available onsite.
The Grande Kitchen & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and public transport

  • On-site parking available only on request
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby

Food and drink

  • 1 restaurant

Restaurants on site

  • The Grande Kitchen & Bar

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Table football
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • A hot tub

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Water slide

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Hair salon
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Picnic area

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 107
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 114
  • Wheelchair-accessible van parking

More

  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CAD 40.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.0 per accommodation, per stay
  • Breakage deposit: CAD 0 per stay
  • Resort fee: CAD 15 per accommodation, per night
The resort fee includes:
  • Bicycle storage
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Lending library access
  • Nearby fitness center access
  • Parking
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: CAD 40.00 (subject to availability)
  • Late check-out fee: CAD 40.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Sunset Mountain Inn Canmore
Sunset Mountain Inn
Sunset Mountain Canmore
Sunset Mountain Spa Canmore
Sunset Mountain Inn and Spa Hotel
Sunset Mountain Inn and Spa Canmore
Sunset Mountain Inn and Spa Hotel Canmore

Sunset Mountain Inn and Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 293 out of 875 reviews" "
Rating 8 - Good. 273 out of 875 reviews" "
Rating 6 - Okay. 174 out of 875 reviews" "
Rating 4 - Poor. 82 out of 875 reviews" "
Rating 2 - Terrible. 53 out of 875 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jean-Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to explore the Rockies
Good location with access to a pool, spa, BBQ and game room (only used the pool table). Reception people always happy to help. We used Canmore as our base to visit the national parks (Banff, Kootenay, Yoho, etc.), as well as Calgary.
Stayed 14 nights in Sep 2024

8/10 Good

WENDY

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The lady that booked us in was super friendly and helpful.
Stayed 2 nights in Sep 2024

4/10 Poor

Aysel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The guests stayed above us made too much noise until midnight. They were moving furniture and stumping. This happened both nights.
Stayed 2 nights in Sep 2024

6/10 Okay

lori Rae

Travelled with family, Travelled with partner
Liked: Staff & service
Not worth the cost, very plain and basic. Lots of walking to get to room, pool. To go outside.
Stayed 1 night in Sep 2024

10/10 Excellent

JEENA

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for couple of days. Pricey.
Stayed 2 nights in Sep 2024

8/10 Good

Marsy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and eager to help make our stay exactly what we wanted
Stayed 2 nights in Sep 2024

10/10 Excellent

Delia A.

Stayed 2 nights in Aug 2024

10/10 Excellent

Ghislain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Marsy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to make your stay enjoyable,
Stayed 4 nights in Sep 2024

4/10 Poor

Rexhije

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another expensive hostel - $400 per night.
As the title says, it's just barely above hostel quality but is demanding 5 star payment for what is barely a 3 star property. The decor is old, the cleanliness is average at best, parking is pot luck. Beds are very cheap and uncomfortable and when asked upon check in if they had any rooms with orthopedic beds, the answer was no, but we'll have a topper put on the bed for you. When we returned to the room, the topper was a large piece of sponge/foam and it had been put on the pull down sofa bed, also very uncomfortable. $800 for two nights. Absolutely rubbish. Do not let that lovely profile pic of the property with the Three Sisters fool you, our room didn't even have a balcony and if you cared to look out of the window, you see the carpark. This ridiculousness has to stop. Properties that people wouldn't have considered a few years ago, unless they were on a very tight budget and these were cheap - which they were, wouldn't have considered this. Now it's just baseline average at $400 a night, but the only thing upgraded is the price, the property is still a 2 star struggling to be a 3. Awful, if you have options, use them. On the bright side, great central location.
Stayed 2 nights in Aug 2024

8/10 Good

Ailsa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, but you need about 5 different codes to get in, bit of a faff.
Stayed 1 night in Sep 2024

8/10 Good

Peter, Klineberg

Travelled with family, Travelled with group
The room cleaning was infrequent or not at all. We stayed 16 days and the room was cleaned on 2 or 3 times.
Stayed 14 nights in Jun 2024

6/10 Okay

Anne

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It was very suprising that they just get the dirty towels and leave a pile of new ones and fix the bed without changing the sheets. Its a first for me to experience that out of all the hotels i’ve stayed in.
Stayed 3 nights in Aug 2024

10/10 Excellent

Badr-E-Allam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love this place. Thank you
Stayed 6 nights in Aug 2024

10/10 Excellent

Coleen Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Are stay was awesome!
Stayed 4 nights in Aug 2024

6/10 Okay

Aakash

Travelled with family
Nice But Price is expensive
Stayed 2 nights in Jul 2024

6/10 Okay

Lisa

Travelled with family
Disliked: Property conditions & facilities
Average place
It was an average place. Older facilities. Ventilation is lacking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
This was a wonderful hotel and we enjoyed our stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Keo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how close it is to the restaurants and shopping areas. The Mountain View out of the room was nice. There’s a kitchen and living space and kind staff. Will return
Stayed 3 nights in Aug 2024

4/10 Poor

Peter

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property itself wasn’t wonderful. Definitely older and the stairwell housed bags of used bottles. They attempted to mask this with air freshener, it didn’t work. The smell permeated other areas and our room was close to the stairs. Wouldn’t recommend.
Stayed 2 nights in Aug 2024

6/10 Okay

Camille Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The room was much more spacious than I thought. It was clean, the view was from the outside was great and I had no problems with noise. My only issue was the $15 per day fee that wasn’t highlighted enough during my booking. They make you pay for amenities including WiFi, regardless if not you use them, if you book through a 3rd party.
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Sunny

Travelled with family
Liked: Cleanliness, staff & service
Room is very simple and small. It’s clean and quiet but simple things like outlets were sparse. Gave college dorm vibes. No patio so could not enjoy the evening views. Staff were fantastic though. Requested a cot and it was delivered right away. Had to get the tv fixed and it was done quickly too. Very central for walking anywhere in town.
Stayed 3 nights in Aug 2024

8/10 Good

Kyla

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Erin Kathleen

Liked: Staff & service
Stayed 5 nights in Jul 2024