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The Malcolm Hotel

4.0 star property

Photo gallery for The Malcolm Hotel

Exterior
Mountain view
Concierge desk
Lobby
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
321 Spring Creek Drive, Canmore, AB, T1W 2G2
  • Elevation Place
    ‪6 min walk‬
  • Canmore Mountain Market
    ‪9 min walk‬
  • Canmore Museum and Geoscience Centre
    ‪10 min walk‬
  • Banff, AB (YBA)
    ‪17 min drive‬

Room options

View all photos for Malcolm Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Double Queen

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm Executive King

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Executive King

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mountain View Premium King

Premium bedding, in-room safe, desk, blackout curtains

Mountain View Premium King

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Malcolm Royal King

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Royal King

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mountain View Royal King

Premium bedding, in-room safe, desk, blackout curtains

Mountain View Royal King

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Malcolm Premium King

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Premium King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View Premium Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Mountain View Premium Double Queen

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm Premium Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Premium Double Queen

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Malcolm King

Malcolm King

Malcolm King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Malcolm Superior King

Premium bedding, in-room safe, desk, blackout curtains

Malcolm Superior King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pet Friendly Double Queen

Premium bedding, in-room safe, desk, blackout curtains

Pet Friendly Double Queen

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Canmore

With a stay at The Malcolm Hotel in Canmore (Spring Creek), you'll be within a 5-minute drive of Canmore Museum and Geoscience Centre and Canmore Caverns. .This eco-certified hotel is 1.6 mi (2.6 km) from Canmore Golf and Curling Club and 1.7 mi (2.7 km) from Canmore Nordic Centre Provincial Park.

What's nearby

  • Canmore Caverns - 4 min drive - 3.3 km
  • Canmore Golf and Curling Club - 4 min drive - 2.7 km
  • Grassi Lakes - 5 min drive - 3.9 km
  • Canmore Nordic Centre Provincial Park - 6 min drive - 2.8 km
  • Silvertip Golf Course - 6 min drive - 4.0 km

Getting around

  • Banff Station - 23 min drive
  • Calgary International Airport (YYC) - 77 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪A&W Restaurant - ‬8 min walk
  • ‪The Grizzly Paw Brewing Co - ‬7 min walk
  • ‪Ramen Arashi - ‬12 min walk
  • ‪The Rose & Crown - ‬8 min walk

About this property

The Malcolm Hotel

Eco-certified hotel with 2 hot tubs and a fitness center
The Malcolm Hotel offers 124 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 124 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
At The Malcolm Hotel , enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Canmore? This hotel has 8800 square feet (818 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Malcolm Hotel has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Estonian, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 20-30 per person
  • 1 restaurant
  • 1 bar

Things to do

  • 2 hot tubs
  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Free bike hire
  • Heated pool
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Children's games
  • High chair
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Ski passes
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (8800 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 per person
  • Pet fee: CAD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Malcolm Hotel CLIQUE Canmore
Malcolm Hotel CLIQUE
Malcolm CLIQUE Canmore
Malcolm CLIQUE
The Malcolm Hotel By Clique Canmore

The Malcolm Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 764 out of 1005 reviews
Rating 8 - Good. 167 out of 1005 reviews
Rating 6 - Okay. 43 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I had a great time overall, although I feel the restaurant was understaffed.
Stayed 2 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was gorgeous. Our room was outstanding. Confusing QR code regarding dining options. In room dining appears to be unavailable, if it was, we couldn't find it. Outdoor hot tubs had a mechanical issue and were not hot :(
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lobby and beautiful fireplace. I was not impressed with the food from the restaurant
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at The Malcolm. Friendly and welcoming staff. Loved the hot tub and pool table! Would have loved some less stiff pillows but other than that the room was spacious and comfortable with an amazing view.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

EUGENE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and quiet lobby. Generally a peaceful place to relax and admire the views.
Stayed 2 nights in Nov 2024

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service
The property had always been a favourite when we come to Canmore based on the proximity to downtown. The hotel is starting to show its wear and tear and the hot tub was not even hot when we used it. There were too many people in the hot tub and no one in the pool. Crank up the heat in the pool to let everyone enjoy the view of the mountains while relaxing in the hot tub
Stayed 2 nights in Nov 2024

10/10 Excellent

daniellemcarthur

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel. Beautiful views.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub area & dining on site are both great amenities. Staff is friendly, and helpful if anything is required.
Stayed 2 nights in Nov 2024

8/10 Good

Kellyng

Liked: Cleanliness, staff & service, property conditions & facilities
Usually really like our stay at the Malcom’s but unfortunately we didn’t get to use the pool because it was cool! It’s supposed to be 30c but it definitely was cool. Nobody was able to stay in the pool for more than 5 minutes and we all had to cram into the only working hot tub as the other one was under maintenance. The only reason why we come to the Malcome is for the pool which we didn’t get to use. I did bring it up to the reception which they sent in the maintenance team. I heard from other hotel guess the pool was a bit warmer the next morning but still not warm. Very disappointed:(
Stayed 1 night in Nov 2024

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Channon

Travelled with partner
The staff was great. The hotel is clean and in a good location to walk downtown and along the river. The hot tub and pool have amazing views and I love that there are fire pits as well.
Stayed 1 night in Nov 2024

6/10 Okay

Earl

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Rooms are nice, beds are comfortable. Nespresso coffee machine nice touch. We were on the 3rd floor and there’s significant sound transfer from the floor above ( kids jumping and running). The lounge was terrible, fishy smell, food was terrible and the worst old fashioned I’ve ever had.
Stayed 1 night in Nov 2024

10/10 Excellent

Clint

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Malcolm is a beautiful property and so convenient to walk to all the shopping on Main St Canmore. Great weekend escape.
Stayed 2 nights in Nov 2024

8/10 Good

William

Stayed 4 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel and surroundings. Overall a Great experience. Staff very friendly. Only con, called down to front Desk 2nd night there to request a replacement wine bottle opener, “I’ll send one up” was the female’s ( name unknown) response, never received it in my 5 night stay?? Walked down to bar tender twice during my stay and he gladly opened them for me. but otherwise wonderful stay in a beautiful area. Would do again! Thanks
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

mike

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property - great location
Stayed 2 nights in Oct 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Shannon Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a beautiful experience at the Malcolm.
Stayed 2 nights in Oct 2024